Avast WEBforum

Other => General Topics => Topic started by: SoDAtz on January 10, 2012, 06:31:12 PM

Title: Avast pro interruption
Post by: SoDAtz on January 10, 2012, 06:31:12 PM

My avast pro suddenly has interrupted. I click the button fixing and the button for starting but it can't restart.
What can i do?

Title: Re: Avast pro interruption
Post by: Gargamel360 on January 10, 2012, 06:35:30 PM

Repair>> Open Control Panel, go to either Add/Remove Programs or Programs & Features, depending on OS.

Begin as though you are going to uninstall Avast!, but choose the Repair option.

Title: Re: Avast pro interruption
Post by: SoDAtz on January 10, 2012, 06:48:23 PM

It shows me the message:error processing packages, please use full update

Title: Re: Avast pro interruption
Post by: Gargamel360 on January 10, 2012, 07:02:13 PM

Quote from: SoDAtz on January 10, 2012, 06:48:23 PM

It shows me the message: processing problem, use full update

WTF, never heard of that one  ???

Anyway, on to a clean reinstall then.
Grab a new Pro setup>>http://files.avast.com/iavs5x/setup_av_pro.exe
Then grab this here>>http://www.avast.com/uninstall-utility
Now remove Avast! normally through Windows Control Panel.  Then run the uninstall utility in safe mode.  Once thats finished, you should be cleared to reinstall.

Title: Re: Avast pro interruption
Post by: SoDAtz on January 10, 2012, 07:21:08 PM

Thank you very much for your help  :) :) :)

Title: Re: Avast pro interruption
Post by: Gargamel360 on January 10, 2012, 07:37:07 PM

Quote from: SoDAtz on January 10, 2012, 07:21:08 PM

Thank you very much for your help  :) :) :)

Did it work?

I'll take smiles as a yes, I suppose.

Anyway, your welcome. ;)

Title: Re: Avast pro interruption
Post by: SoDAtz on January 10, 2012, 08:39:04 PM

Yes it works!