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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: msladyfrog on January 19, 2012, 10:16:17 PM

Title: Icon on bottom left corner is gray
Post by: msladyfrog on January 19, 2012, 10:16:17 PM
Avast not working & the icon has a red circle with a white X.  When I tried to fix it I got an error message saying "]AAMV subsystem detected a ARPC error".  I'm running windows 64 on an HP computer.  Can you help?
Title: Re: Icon on bottom left corner is gray
Post by: =SKY= on January 19, 2012, 11:16:25 PM
Hi msladyfrog,

welcome to the Forum! ;)

Do you try to fix it over the GUI (repair) or do you try to make a repair-installation over software > delete/repair?

You can also uninstall the programm with the special uninstall tool of avast. Best in safe mode.
Then try a new installation of the programm after a restart of your PC.
Title: Re: Icon on bottom left corner is gray
Post by: CraigB on January 20, 2012, 07:10:40 AM
As SKY mentioned have you tried a repair ? go to control panel - programs and features ( remove programs ) - double click avast and scroll down to repair and accept, reboot when done.

By the way SKY i liked your old avatar better  ;D  ;)
Title: Re: Icon on bottom left corner is gray
Post by: markgarate91 on January 20, 2012, 08:20:15 AM
I'm using avast for several years and I am also repairing some PC's which had viruses. I encountered about this issue twice. It’s just simple. What I did is just I re install and update my Avast ad It's working fine.
Title: Re: Icon on bottom left corner is gray
Post by: SafeSurf on January 20, 2012, 11:55:01 AM
@ markgarate91,

Glad to hear everything is working out fine now.   Let us know if we can be of any further assistance.

@ craigb,

I'm sure you liked SKY's old avatar better as did many others.  ;D  I guess they are trying to give you a hint SKY.
Title: Re: Icon on bottom left corner is gray
Post by: CraigB on January 20, 2012, 12:12:39 PM

@ craigb,

I'm sure you liked SKY's old avatar better as did many others.  ;D  I guess they are trying to give you a hint SKY.
;D  ;)
Title: Re: Icon on bottom left corner is gray
Post by: =SKY= on January 20, 2012, 09:45:19 PM
By the way SKY i liked your old avatar better  ;D  ;)
Thank you, craigb,
I think this should be a compliment for me!
I'll see, perhaps I'll take it again. :-*

@ craigb,
I guess they are trying to give you a hint SKY.
Oh yeah, I understand.

You're a little bit crazy, guys - but very nice... ;)
Title: Re: Icon on bottom left corner is gray
Post by: HDW38 on January 21, 2012, 01:56:13 AM

By the way SKY i liked your old avatar better  ;D  ;)

Hi craigb!
Hi SafeSurf!
~SKY~ mentioned in our german topics, that we (you both and me)talked about her new (and sad) avatar. I told her, that we didn't and that's the truth.  ;)
This was our first contact now.
Ererything will be allright and quite well.
HDW38
Title: Re: Icon on bottom left corner is gray
Post by: =SKY= on January 22, 2012, 10:46:56 AM
@craigb

 ;)
Title: Re: Icon on bottom left corner is gray
Post by: bob3160 on January 22, 2012, 12:23:23 PM
@ markgarate91,

Glad to hear everything is working out fine now.   Let us know if we can be of any further assistance.

@ craigb,

I'm sure you liked SKY's old avatar better as did many others.  ;D  I guess they are trying to give you a hint SKY.
The person with the problem is "msladyfrog" and we don't know if the repair solved her problem.
Title: Re: Icon on bottom left corner is gray
Post by: SafeSurf on January 22, 2012, 12:57:19 PM
The person with the problem is "msladyfrog" and we don't know if the repair solved her problem.
Then we wait for the OP to return and post.
Title: Re: Icon on bottom left corner is gray
Post by: bob3160 on January 22, 2012, 01:01:05 PM
The person with the problem is "msladyfrog" and we don't know if the repair solved her problem.
Then we wait for the OP to return and post.
I think you missed the point....
markgarate91 didn't have a problem and we didn't solve it.
markgarate91 was simply offering a suggestion.  :)
Title: Re: Icon on bottom left corner is gray
Post by: =SKY= on January 23, 2012, 08:36:34 PM
...and msladyfrog doesn't give us an answer. Unfortunately! ???
Title: Re: Icon on bottom left corner is gray
Post by: SafeSurf on January 24, 2012, 12:01:14 PM
The person with the problem is "msladyfrog" and we don't know if the repair solved her problem.
Then we wait for the OP to return and post.

I think you missed the point....
markgarate91 didn't have a problem and we didn't solve it.
You missed the point...re-read my post.  We are still waiting for the OP (msladyfrog) to return and post.  At this point I don't know if she/he will.  But thank you for your comments while the rest of us here were making light of things.   ;D