Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Gator71 on January 20, 2012, 01:58:22 AM

Title: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 01:58:22 AM
Has there been a fix for this error message?

sandboxie 3.62 and avast 6.0.1367

http://i.imgur.com/SHgWW.jpg (http://i.imgur.com/SHgWW.jpg)
Title: Re: Avast and sandboxie conflicting
Post by: osants911 on January 20, 2012, 02:13:06 AM
Hi Gator71,

Try the repair of avast! installation.

To do this:

For Windows Vista & 7

1. Goto Start > Control Panel > Programs > Programs and Features
2. Select and double click on 'avast! Antivirus'
3. Choose 'Repair' option from the left pane and follow the direction of the setup.
4. Reboot your computer
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:20:38 AM
Windows 7 32 bit
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:22:47 AM
Nothing is wrong with my avast, it is conficting with sandboxie for some reason, anyone know what the problem is?
Title: Re: Avast and sandboxie conflicting
Post by: osants911 on January 20, 2012, 02:26:52 AM
Nothing is wrong with my avast, it is conficting with sandboxie for some reason, anyone know what the problem is?

The error message indicates that one of your avast! file is missing or corrupt.
Try the repair of installation as that should replace the problematic file.
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:27:16 AM
When I try to run sandboxie this is one of the error pop-ups I get...


(http://i.imgur.com/lLGpY.jpg)
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:32:09 AM
Nothing is wrong with my avast, it is conficting with sandboxie for some reason, anyone know what the problem is?

The error message indicates that one of your avast! file is missing or corrupt.
Try the repair of installation as that should replace the problematic file.

Nope i've re-installed/reformatted a few times and avast still conflicts with sandboxie...sandboxie works fine until I install avast!
The last thing I want to do is not use avast anymore, it's my fav free av, but I also love sandboxie so why can't they co-exist?
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:39:22 AM
BTW My avast install worked fine because I just looked and snxhk.dll is in the avast folder
Title: Re: Avast and sandboxie conflicting
Post by: Gargamel360 on January 20, 2012, 02:40:45 AM
I don't suppose you are trying to run Avast! in Sandboxie?
Title: Re: Avast and sandboxie conflicting
Post by: ady4um on January 20, 2012, 02:41:51 AM
Maybe you need to add mutual exclusions?

In avast, go to the File System Shield -> EXPERT settings -> exclusions. Add here the relevant files for sandboxie and save.

There might be additional exclusions necessary in other shields too.

BTW, probably you would want to stop / cancel any "sandbox - like"  function / feature of avast.
Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:45:53 AM
I don't suppose you are trying to run Avast! in Sandboxie?

No...just my browsers
Title: Re: Avast and sandboxie conflicting
Post by: osants911 on January 20, 2012, 02:46:35 AM
Is avast! listed on Software Compatibility of Sandboxie? ('Sandboxie Control' > 'Configure' > 'Software Compatibility')

Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 02:48:34 AM
Maybe you need to add mutual exclusions?

In avast, go to the File System Shield -> EXPERT settings -> exclusions. Add here the relevant files for sandboxie and save.

There might be additional exclusions necessary in other shields too.

BTW, probably you would want to stop / cancel any "sandbox - like"  function / feature of avast.


Do I add the main exe to exclusions or what?
Title: Re: Avast and sandboxie conflicting
Post by: DavidR on January 20, 2012, 03:03:40 AM
Nothing is wrong with my avast, it is conficting with sandboxie for some reason, anyone know what the problem is?

Well no problem here with sandboxie 6.32 and avast! free 6.0.1367 on my win7 (32bit) netbook.

I have made no changes in the avast settings for sandboxie, but sandboxie detected, ObjectDock, avast! antivirus and 7-Zip Shell Extension in the Sandboxie Control - Configure - Software Compatibility, section so perhaps you need to check that as nnoa110 mentioned. I had never ventured into that sandboxie software compatibility before.

I'm only using it on my browser, firefox 9.0.1 though.

Title: Re: Avast and sandboxie conflicting
Post by: Gator71 on January 20, 2012, 03:14:02 AM
Nothing is wrong with my avast, it is conficting with sandboxie for some reason, anyone know what the problem is?

Well no problem here with sandboxie 6.32 and avast! free 6.0.1367 on my win7 (32bit) netbook.

I have made no changes in the avast settings for sandboxie, but sandboxie detected, ObjectDock, avast! antivirus and 7-Zip Shell Extension in the Sandboxie Control - Configure - Software Compatibility, section so perhaps you need to check that as nnoa110 mentioned. I had never ventured into that sandboxie software compatibility before.

I'm only using it on my browser, firefox 9.0.1 though.



What is so weird is it works fine on xp avast/sandboxie...but on win 7 it gives me crap!

I also get 7 zip,avast and synaptics touchpad in software compatability
Title: Re: Avast and sandboxie conflicting
Post by: DavidR on January 20, 2012, 03:34:27 AM
One of the other things to look into are the other services that can't be started I don't know if there is some dependency thing going on here that the avast sandbox also requires.

Whilst you say you have snxhk.dll in that location that doesn't mean that it is running, so I don't know if using the rundll32 command - rundll32.exe snxhk.dll to start it. I don't believe you need to enter any paths.