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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: gapch12 on January 23, 2012, 10:59:46 PM

Title: Some files cannot be scanned...
Post by: gapch12 on January 23, 2012, 10:59:46 PM

I keep getting this come up after I ran CCLeaner.  I was doing some computer clean up. The log shows the these files to be system volume information\ restore .....

I have not able to remove this files through Avast.

I hope that someone will tell exactly what I need to do, spelling out step by step.

I am using Avast Free 6.0.1367, computer is WXP Sp3. 

Title: Re: Some files cannot be scanned...
Post by: Pondus on January 23, 2012, 11:07:30 PM

Quote

I have not able to remove this files through Avast.

why should avast remove them.....avast is a antivirus and will only remove infected files

files that can not be scanned are just that and does not mean they are infected





if you want to delete and create new restore points, you turn off system restore reboot and turn it on again
http://www.bleepingcomputer.com/tutorials/windows-xp-system-restore-guide/

Title: Re: Some files cannot be scanned...
Post by: Eddy on January 24, 2012, 11:07:01 AM

Disable system restore, reboot and the problem is solved.