Avast WEBforum

Other => General Topics => Topic started by: chocholo on February 10, 2012, 06:21:09 PM

Title: Forum information, recommendations and few rules
Post by: chocholo on February 10, 2012, 06:21:09 PM
Title: Re: Forum groups and ranks
Post by: Chris Thomas on February 11, 2012, 03:11:13 PM
Well, this topic can cause some newbies to post like a REAL bot to climb up the ladder of ranks. Just my point of view of course.
Title: Re: Forum groups and ranks
Post by: SpeedyPC on February 11, 2012, 03:24:45 PM
I guess the Administrator, avast! Überevangelist and Global Moderator may have to watch the users behaver when posting, because I know for a fact that some users are trying to climb the rank as quickly as they can. I'm sure we all had this conversation before to stop user from reaching the avast! Evangelist rank, unless agreed by Administrator, avast! Überevangelist and Global Moderator only.
Title: Re: Forum groups and ranks
Post by: spg SCOTT on February 11, 2012, 03:27:12 PM
Well, this is in some way irrelevant now because the post count and other titles are separate...so it doesn't really matter how much you post...the content is the important bit.
Title: Re: Forum information
Post by: chocholo on February 12, 2012, 09:01:17 AM
Updated first post
Title: Re: Forum information
Post by: Dch48 on February 12, 2012, 04:09:51 PM
Isn't it a little funny that a "skin designer" gets no icon at all?  ;)
Title: Re: Forum information
Post by: Asyn on February 12, 2012, 04:13:26 PM
Isn't it a little funny that a "skin designer" gets no icon at all?  ;)

Translators and Beta Testers as well, according to the picture. ;)
Title: Re: Forum information
Post by: DavidR on February 12, 2012, 04:37:42 PM
Personally I don't understand why beta tester is even there, they are after all avast users and forum members, in which their normal forums rankings would apply. Or you could have multiple icons.
Title: Re: Forum information
Post by: ady4um on February 12, 2012, 08:43:30 PM
It's not so much about the icons, but about permissions. It doesn't really hurt they are there, for whichever use they want to give to them (maybe in the future). Resellers could have their own section, as an example. It's the same with the "Polymorphic Sheep" group. Who knows why one forum member would use it instead of other Groups? But there it is, and probably they know why they want it.

[EDIT]
My apologies to Chocholo, as he would probable like this topic clean.
[/EDIT]
Title: Re: Forum information
Post by: chocholo on February 13, 2012, 03:07:54 AM
Beta Tester is just a test of "freely joinable" group, maybe it'll get deleted.
Polymorphic sheep is well, Rejzor :)
Title: Re: Forum information
Post by: Coolmario88 on February 13, 2012, 03:17:52 AM
If somebody was to leave a group  would they be able to rejoin it anytime they want?
Title: Re: Forum information
Post by: chocholo on February 13, 2012, 04:41:40 AM
You mean the Beta group? Yep, it is possible to freely join/unjoin at any time.
Title: Re: Forum information
Post by: ady4um on February 13, 2012, 05:23:21 AM
If somebody was to leave a group  would they be able to rejoin it anytime they want?

One thing is to *leave* a group. Another one is to be part of more than one group, while one of those groups is set to be the Main (or Primary) Group for that specific user.

You can change your primary group (and then go back again to the first one) as many times you want, as long as you are still part of those groups (i.e. you didn't "leave" the group by yourself, or the mods didn't "kicked you out" from it).
Title: Re: Forum information
Post by: Meri on February 14, 2012, 12:32:31 PM
While I can understand the need/desire to keep some functions away from people who have only recently joined, the 20 post minimum before a new forumite can edit his profile/signature doesn't seem to 'newby friendly', and as Chris already stated, can 'encourage' users to make useless posts just to get to certain benchmarks/tags.
Title: Re: Forum information
Post by: AdrianH on February 14, 2012, 12:39:16 PM
While I can understand the need/desire to keep some functions away from people who have only recently joined, the 20 post minimum before a new forumite can edit his profile/signature doesn't seem to 'newby friendly', and as Chris already stated, can 'encourage' users to make useless posts just to get to certain benchmarks/tags.

Correct BUT it goes a long way to preventing spam links in signatures being seeded and most admins are faced with the stark choice of spam annoying their members and also using up bandwidth or prevention and some people being upset. Manually vetting new posters on a forum this busy is just not feasible.
Title: Re: Forum information
Post by: AdrianH on February 14, 2012, 12:41:43 PM
Personally I don't understand why beta tester is even there, they are after all avast users and forum members, in which their normal forums rankings would apply. Or you could have multiple icons.

Evangelists and moderators are also "just" community members , lots of folk could have muliple titles that's the way forums work.
Title: Re: Forum information
Post by: CraigB on February 16, 2012, 10:55:21 AM
Personally I don't understand why beta tester is even there, they are after all avast users and forum members, in which their normal forums rankings would apply. Or you could have multiple icons.

Evangelists and moderators are also "just" community members , lots of folk could have muliple titles that's the way forums work.
Moderators are avast team staff.
Title: Re: Forum information - PM issues.
Post by: robertaitaly on February 29, 2012, 03:01:37 AM
Hello, I registered yesterday because, like many, I have problems with the last update of avast. I do not speak or write English, but I understand enough reading.
Before I thought the Google translator, a gentle oldest member helped me, saying to ask any other questions via PM, and today I found a message on my profile box.
I can not answer, and because I do not see the mail icon under his name, and because I can not find the response function to the message in my inbox.
I also tried to write a new message, instead of an answer, but it says that "not enabled" for this function.
How do I do? I'm sorry not to respond to Tetsuo, since it has proved so helpful and courteous.
Moreover, I would also ask some further explanation (in Italian) on the difficulties with the update of Avast 7, because the Italian section of the site is still very active, and I have not found the answer I seek.
It 's urgent, are now four days that Avast does not update virus definitions or neither program.
Can anyone help me?
Thanks and hello to everyone.
(Translated by Google)
Title: Re: Forum information
Post by: DavidR on February 29, 2012, 03:52:30 AM
The PM function isn't available until you have 20 posts, this is an anti spam measure to prevent misuse of the PM function by spammers. Unfortunately that effects legitimate new users.

Essentially when you need help it should be done through the forums as PMs are a 1 to 1 communication which doesn't help others who might have the same problem.
Title: Re: Forum information
Post by: Coolmario88 on February 29, 2012, 05:31:59 AM
I changed my name for a while even though I don't like change.. I will keep my forum name without the "cp" part for a while. If i decide to change just know I might do that any time  if i decide  ;D
Title: Re: Forum information
Post by: giogio on February 29, 2012, 08:22:18 AM
Hello, I registered yesterday because, like many, I have problems with the last update of avast. I do not speak or write English, but I understand enough reading.
Before I thought the Google translator, a gentle oldest member helped me, saying to ask any other questions via PM, and today I found a message on my profile box.
I can not answer, and because I do not see the mail icon under his name, and because I can not find the response function to the message in my inbox.
I also tried to write a new message, instead of an answer, but it says that "not enabled" for this function.
How do I do? I'm sorry not to respond to Tetsuo, since it has proved so helpful and courteous.
Moreover, I would also ask some further explanation (in Italian) on the difficulties with the update of Avast 7, because the Italian section of the site is still very active, and I have not found the answer I seek.
It 's urgent, are now four days that Avast does not update virus definitions or neither program.
Can anyone help me?
Thanks and hello to everyone.
(Translated by Google)

Can you open a new topic in italian section?
Then I'll try to help you, I need some more information..

Puoi aprire una discussione nel forum in italiano?
Dopo posso provare a darti una mano, ma ho bisogno di ulteriori informazioni.

Ciao
Title: Re: Forum information
Post by: robertaitaly on February 29, 2012, 09:29:49 AM
 Thanks for the clarification. I understand the problem, and in fact I suspect that was part of the proper restrictions for the uninitiated, but in the instructions of the forum was not clear what were the restrictions for the uninitiated. And, frankly, I thought that just one person who had bad intentions should not do is shed a dozen posts around here and there.
At the same time I would take into account the fact that this is not a forum to chat, but a forum that is used in case of urgent need for a serious problem such as viruses. If your new subscribers do not receive help, even when the program itself to be faulty, we are forced to seek help elsewhere, and perhaps even in dangerous areas. Panda I just left at the end of my subscription because of me, as a user of Italian language, had not given the necessary support.
However, it is clearly a bad habit of the computer world, which sells its products worldwide, but expects to communicate with customers in English only. This is just a personal observation, not a reproach, because Avast has the right to self-determination as well, however, there have also its customers.
For the last renewal thanks to forum members that, with such good will, to make up for deficits of the company. Sorry if my post is wordy, but the Google translator, if I do not write complex sentences, does not understand: he is .... only a computer!
Ciao! :)  ::)  :(  >:(  8)  :'(   :)
Title: Re: Forum information
Post by: robertaitaly on February 29, 2012, 10:54:24 AM

Can you open a new topic in italian section?
Then I'll try to help you, I need some more information..

Puoi aprire una discussione nel forum in italiano?
Dopo posso provare a darti una mano, ma ho bisogno di ulteriori informazioni.

Ciao

Fatto! Grazie, Giogio.
Title: Re: Forum information
Post by: kls490 on March 10, 2012, 01:57:41 PM
Good morning everyone,

     My post is related to the original topic here...the issue of titles, newbies posting in rapid fire in order to move up the ladder (so-to-speak), etc.

I concur with much of what has been said.  This morning, for example, I notice that a particular newbie is already going all around the sub-forums and posting as much as he/she can.  In one instance, this person responded to another member's post saying only and I quote, "That's weird, lets hope someone else stops by."

Posts like this may prevent another member from getting timely help since it bumps up the "replies" meter unnecessarily and the newbie in question is NOT providing any useful information or other assistance to the OP.

Just something for thought.

Best regards,
Title: Re: Forum information
Post by: Pondus on March 10, 2012, 02:02:45 PM
yepp...he/she is not so Classy 
Title: Re: Forum information
Post by: kls490 on March 10, 2012, 02:07:18 PM
That's the one.
Title: Re: Forum information
Post by: chocholo on August 07, 2012, 01:32:00 PM
Updated first post.
Title: Re: Forum information
Post by: George Yves on August 07, 2012, 03:17:18 PM
Updated first post.
I've made the translation for the Russian sub-forum: https://forum.avast.com/index.php?topic=102771.0

Could you please pin it there? I think users must always see it on the first page.

============
Update
The thread is pinned. Thank you.
Title: Re: Forum information
Post by: spi on August 27, 2012, 07:44:37 AM
what level for stick the topic for being on the top of the listed topic?
Title: Re: Forum information
Post by: bob3160 on August 27, 2012, 03:57:30 PM
what level for stick the topic for being on the top of the listed topic?
There is not level. It's a Moderators decision.
Title: Re: Forum information
Post by: essexboy on October 14, 2012, 11:46:53 PM
Hi chocholo is there any chance of increasing the attachment size within the virus and worms forum to 500k as the size at the moment is on the upper limit for logs
Title: Re: Forum information
Post by: buseng on November 17, 2012, 11:26:17 PM
This might a silly question but I have just joined this forum & wondered if there is an option to change the time zone. My forum page is showing an hour behind.
I can't see any time settings in my profile.
Title: Re: Forum information
Post by: Asyn on November 17, 2012, 11:27:28 PM
This might a silly question but I have just joined this forum & wondered if there is an option to change the time zone. My forum page is showing an hour behind.
I can't see any time settings in my profile.

You need to reach 20 posts before you can change that.
Title: Re: Forum information
Post by: buseng on November 17, 2012, 11:33:04 PM
Thank you.
Title: Re: Forum information
Post by: Asyn on November 17, 2012, 11:35:46 PM
Thank you.

You're welcome.
Title: Re: Forum informations, recommendations and few rules
Post by: howardras on April 24, 2013, 11:34:15 PM
How does someone go about posting new messages??  I used one area that said 'new message' and was advised I was blocked....I just got here!  Maybe it's because they already know I'm madder than a wet hen with the lack of info and support offered to paid subscribers.
Title: Re: Forum informations, recommendations and few rules
Post by: bob3160 on April 24, 2013, 11:59:48 PM
How does someone go about posting new messages??  I used one area that said 'new message' and was advised I was blocked....I just got here!  Maybe it's because they already know I'm madder than a wet hen with the lack of info and support offered to paid subscribers.
Go to the forum in which you want to make your post and at the top you'll New Topic.
If you're looking for help, simply start a new topic and many of us here would be glad to to help you with your problem. :)
Title: Re: Forum informations, recommendations and few rules
Post by: polonus on April 25, 2013, 12:31:43 AM
Forum has now been barred from bugmenot.com, see: http://www.bugmenot.com/view/forum.avast.com

McAfee Security Scan Plus  is giving an alert for bugmenot dot com as being a threatening to your protection...
see: http://www.webutation.net/go/review/bugmenot.com (with yellow av warning)

polonus
Title: Re: Forum informations, recommendations and few rules
Post by: 3cushion on July 09, 2013, 09:49:09 PM
I would like to add a 'signature' line or 2 to my posts..
How do I do this?
Jim B
newbie
moniker: '3cushion'
Title: Re: Forum informations, recommendations and few rules
Post by: Charyb-0 on July 09, 2013, 09:53:29 PM
Certain options require 20 posts before they are available to you. I am not certain of all these options but I believe adding a signature is one of them.

Good news is, after 3 posts, there is no more Captcha.

Once you get to 20 posts, you go under Profile -> modify profile -> forum profile. From here you can add a signature.
Title: Re: Forum informations, recommendations and few rules
Post by: chocholo on July 16, 2013, 11:05:08 AM
First post updated.
Title: Re: Forum informations, recommendations and few rules
Post by: a2372624726 on October 03, 2013, 01:02:00 AM
Can anyone tell me why I got my bum slapped for posting a solution to a malware/virus problem when the other solutions offered seemed to not be working.I thought a FORUM was a place for an exchange of ideas,Is this one just for the people that know GOD personally??
Title: Re: Forum informations, recommendations and few rules
Post by: bob3160 on October 03, 2013, 01:08:46 AM
Can anyone tell me why I got my bum slapped for posting a solution to a malware/virus problem when the other solutions offered seemed to not be working.I thought a FORUM was a place for an exchange of ideas,Is this one just for the people that know GOD personally??
That depends totally on where you injected your "solution". More information will result in a more detailed reply. :)
Title: Re: Forum informations, recommendations and few rules
Post by: Asyn on November 04, 2013, 11:39:56 AM
Hello
For what reason are you blocked from my questions, your just sitting nothing else image is such?

What do you mean..?? ???
Title: Re: Forum informations, recommendations and few rules
Post by: DavidR on November 04, 2013, 11:54:08 AM
Hello
For what reason are you blocked from my questions, your just sitting nothing else image is such?

Considering this is your first post, we have no information about what you mean.
Title: Re: Forum informations, recommendations and few rules
Post by: Asyn on November 04, 2013, 12:31:23 PM
What happened was nothing special, just wanted to parlez with the Buddha image, when a message came up saying that's not possible is all.

You need 20 posts to send a PM.
Title: Re: Forum informations, recommendations and few rules
Post by: Asyn on November 04, 2013, 12:36:51 PM
You're welcome.
Title: Re: Forum informations, recommendations and few rules
Post by: MikeBCda on December 11, 2013, 11:02:50 PM
Has the size-limit on profile sigs been recently sharply reduced, and did I miss an announcement of that?  Just having updated my Firefox to 26.0 (which actually reduced my sig length by 2 characters), when I clicked on "change profile" I got an error message saying the sig couldn't exceed three lines, so I had to remove my "My name is Any Key ..." thing to continue.

My old sig was five lines, and I thought the limit was 6 - ?

Thanks and best,
Mike
Title: Re: Forum information
Post by: merckxist on April 08, 2014, 01:24:36 AM
While I can understand the need/desire to keep some functions away from people who have only recently joined, the 20 post minimum before a new forumite can edit his profile/signature doesn't seem to 'newby friendly', and as Chris already stated, can 'encourage' users to make useless posts just to get to certain benchmarks/tags.

Correct BUT it goes a long way to preventing spam links in signatures being seeded and most admins are faced with the stark choice of spam annoying their members and also using up bandwidth or prevention and some people being upset. Manually vetting new posters on a forum this busy is just not feasible.

Could the profiles be enhanced to include a hw/sw section that did not allow links? It seems to be a common practice for members to list the hw/sw they use (I'm guessing its in the signature) which is a frequently asked question when us newbies post a request for help. I wouldn't expect that links would be needed in a section dedicated to the hw/sw environment that could be relevant to solving a problem. Might save a question/answer round or two in the replies.
Title: Re: Forum information, recommendations and few rules
Post by: Valinorum on April 11, 2014, 12:47:13 PM
Quote
Some options and functions are allowed only after 20 posts on the forum.
Do this include viewing others' profile and signature or am I doing something wrong? :-\
Title: Re: Forum information, recommendations and few rules
Post by: Asyn on April 11, 2014, 01:05:17 PM
Quote
Some options and functions are allowed only after 20 posts on the forum.
Do this include viewing others' profile and signature...

Yes for the profiles, you should be able to see their sigs, though.
Title: Re: Forum information, recommendations and few rules
Post by: Avast Eagle on December 29, 2014, 09:15:32 PM
Hi DavidR been a while since i posted in the forums,
that RequestPolicy you have on your Sig sounds another nice extra for Firefox that i didn't hear before
does it work well together with NoScript+Addblockplus?
Title: Re: Forum information, recommendations and few rules
Post by: polonus on December 29, 2014, 09:37:58 PM
NoScript and RequestPolicy in firefox are belonging together like the two faces of old Janus.
The twin-extention security you cannot do without  ;D and DavidR can assure I am right here.
Together with ABP and avast Online they could be "Swiatowid" security (four faced watching S-E-N-W)

polonus
Title: Re: Forum information, recommendations and few rules
Post by: Avast Eagle on December 29, 2014, 11:00:40 PM
Been testing it and works great, one more good extra for firefox xD
thanks again DavidR for sharing this info on your Sig.
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on December 29, 2014, 11:22:08 PM
Hi DavidR been a while since i posted in the forums,
that RequestPolicy you have on your Sig sounds another nice extra for Firefox that i didn't hear before
does it work well together with NoScript+Addblockplus?

All three of them work just fine together - the only issue some have (not me) with RequestPolicy (RP) is it is some what more high maintenance. This is because many sites now have a huge number of third party sites that they access and automatically this access with RP, that access is blocked.

You have to allow access to sites (not to all) displayed - but over time this doesn't become too much hassle as you get a very good idea what 3rd party sites to allow or some of the images and layout might be missing/disorganised.
Title: Re: Forum information, recommendations and few rules
Post by: gvb73 on August 19, 2015, 04:11:05 PM
Hello,

I changed provider so I want to modify my e-mail address in my profile but apparently the editing is disabled.

Can this be enabled please?
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on August 19, 2015, 04:23:21 PM
Hello,

I changed provider so I want to modify my e-mail address in my profile but apparently the editing is disabled.

Can this be enabled please?

This really should be in the my.avast.com sub-forum https://forum.avast.com/index.php?board=62.0

Your email address is tied to your my.avast.com account, logging on there will allow you to add a new email address to the Manage Emails part of the settings. This will need to be validated, once validated you can then set it as the default, which will then have changed in the forum profile settings.

If you need any further assistance, please create a new topic in the my.avast.com forum link above.
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on October 03, 2015, 11:08:47 PM
I have a question, since I'm new here. The username from the profile is public or not? Because it shouldn't be (for data privacy), but I'm not sure since when I click on somebody's profile I get a "You are not allowed to access this section" error. I don't know if I can't see profiles because I'm new, or nobody can see them.

The IP and more are also shown for me, but not for anybody else. I'm wondering if I'm the only one who can see them. Thanks!

LE: Why after posting we are redirected to the area where we posted, and we are not still on that specific topic? :)
Title: Re: Forum information, recommendations and few rules
Post by: bob3160 on October 03, 2015, 11:17:45 PM
I have a question, since I'm new here. The username from the profile is public or not? Because it shouldn't be (for data privacy), but I'm not sure since when I click on somebody's profile I get a "You are not allowed to access this section" error. I don't know if I can't see profiles because I'm new, or nobody can see them.

The IP and more are also shown for me, but not for anybody else. I'm wondering if I'm the only one who can see them. Thanks!

LE: Why after posting we are redirected to the area where we posted, and we are not still on that specific topic? :)
You see your IP and the Mods can but the average user doesn't have access to that information.
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on October 04, 2015, 01:15:40 AM
I have a question, since I'm new here. The username from the profile is public or not? Because it shouldn't be (for data privacy), but I'm not sure since when I click on somebody's profile I get a "You are not allowed to access this section" error. I don't know if I can't see profiles because I'm new, or nobody can see them.
<snip>

What you see in your posts is the Display name, not the user name (so it isn't public), only users who are logged in can view a very restricted sub-set of your profile information.

Because you are also very new, you have restrictions on what you can view, even in your own profile until you are no longer a newbie.
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on October 04, 2015, 12:09:59 PM
OK guys, now I understand. Thanks a lot! :)
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on October 04, 2015, 03:35:27 PM
You're welcome.
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on January 27, 2017, 10:11:52 AM
G'day all - just returned to the forum, and noticed the display time was different to my local, so I adjusted it.  While there, I saw the offset was 6 hours, which I dimly remember setting long ago, but now I have to set it at 7 hours.  My standard offset is +8 (Western Australia, Malaysia, Indonesia...).

Does this forum live in a Daylight Saving locality?  And if so, is there an automatic adjustment for the forum end?

(Western Australia currently does not use Daylight Saving since we massacred a Political Party at the elections 11 years ago for trying to pull the wool over our eyes  ;D)
Title: Re: Forum information, recommendations and few rules
Post by: Asyn on January 27, 2017, 11:20:50 AM
Hi, Forum is set to Prague time (CET). There's no DST in Europe in winter.
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on January 27, 2017, 12:15:47 PM
Hi Asyn - thanks for responding.  That's what I thought--Prague that is.  No DST in Winter is pretty standard--there's a story there, for later--but you do have it in Summer.  Is there some (auto) adjustment which can be made to the forum to accommodate those of us who have the good fortune to not have DST?

Actually, looking at the "Look and Layout" page, time adjustment is made relative to Prague, where it should be made relative to UTC which is standard almost everywhere.  This would be a remarkably simple fix, IIRC there is a JS/ECMAscript function somewhere?
Title: Re: Forum information, recommendations and few rules
Post by: Asyn on January 27, 2017, 12:30:03 PM
You're welcome. As I'm in the same timezone as Prague, I never needed/tried it.
I does adjust automatically according to the European DST changin dates, if your DST dates differ you need to manually adjust it in the forum settings.
Title: Re: Forum information, recommendations and few rules
Post by: logika4e on July 15, 2017, 01:17:34 PM
hello... i can login to my account on my.avast page but i cant login to forum and i cant open any section of this forum... this link doesnot changes no matter what i click its like i am banned or something https://forum.avast.com/?nologin=1


i had to register new user to get here



p.s. i am definitely banned whom i can ask what is going on?
Title: Re: Forum information, recommendations and few rules
Post by: CraigB on July 15, 2017, 01:25:39 PM
hello... i can login to my account on my.avast page but i cant login to forum and i cant open any section of this forum... this link doesnot changes no matter what i click its like i am banned or something https://forum.avast.com/?nologin=1


i had to register new user to get here



p.s. i am definitely banned whom i can ask what is going on?
Your login for your account is separate to here at the forum, there is no ban on your IP  that I can see or else you wouldn't be posting here now ::)
Title: Re: Forum information, recommendations and few rules
Post by: logika4e on July 15, 2017, 01:49:21 PM
hello... i can login to my account on my.avast page but i cant login to forum and i cant open any section of this forum... this link doesnot changes no matter what i click its like i am banned or something https://forum.avast.com/?nologin=1


i had to register new user to get here



p.s. i am definitely banned whom i can ask what is going on?
Your login for your account is separate to here at the forum, there is no ban on your IP  that I can see or else you wouldn't be posting here now ::)

when i press login it takes me to this address  https://id.avast.com/?target=https%3A%2F%2Fforum.avast.com#login

if i login with my main email than i am stuck on this address https://forum.avast.com/?nologin=1  no matter what i click... but if i login with second account than i can post here us you can see  :'(  i checked this in 4 browsers all the same



if i PM you my email and password could you look into this please?
Title: Re: Forum information, recommendations and few rules
Post by: CraigB on July 15, 2017, 01:59:40 PM
I don't need your password (always keep that private), if your email and user name is different from what you are using now you could try sending it to me via pm and I'll see if I can find anything.
Title: Re: Forum information, recommendations and few rules
Post by: logika4e on July 15, 2017, 02:08:13 PM
I don't need your password (always keep that private), if your email and user name is different from what you are using now you could try sending it to me via pm and I'll see if I can find anything.
ok thanks i sent it...   p.s. its temporary password i have nothing to lose from this account
Title: Re: Forum information, recommendations and few rules
Post by: CraigB on July 15, 2017, 02:18:14 PM
I don't need your password (always keep that private), if your email and user name is different from what you are using now you could try sending it to me via pm and I'll see if I can find anything.
ok thanks i sent it...   p.s. its temporary password i have nothing to lose from this account
There is no history of the name or email you have sent me and your IP is fine, you need to create an account on the forum with that name and email...you might need to log out and clear your cache then open up the forum page and create the new account with the name and email you sent to me by using the register link at top right of the sign in page.
Title: Re: Forum information, recommendations and few rules
Post by: logika4e on July 15, 2017, 02:42:54 PM
I don't need your password (always keep that private), if your email and user name is different from what you are using now you could try sending it to me via pm and I'll see if I can find anything.
ok thanks i sent it...   p.s. its temporary password i have nothing to lose from this account
There is no history of the name or email you have sent me and your IP is fine, you need to create an account on the forum with that name and email...you might need to log out and clear your cache then open up the forum page and create the new account with the name and email you sent to me by using the register link at top right of the sign in page.

when i try to register on the forum it takes me to this address https://id.avast.com/?target=https%3A%2F%2Fforum.avast.com#register  and than it says  "This email is already in use."


p.s. jemala was my password not the name
Title: Re: Forum information, recommendations and few rules
Post by: CraigB on July 15, 2017, 02:48:01 PM
What is the original forum name? so I can check it,  you can pm me.
Title: Re: Forum information, recommendations and few rules
Post by: logika4e on July 30, 2017, 03:36:57 AM
i dont have any forum names... on registration page there is only email and password fields so probably  my email is my name

remail.10 should be forum name probably
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on July 30, 2017, 10:13:40 AM
You do have a 'forum' Name, it is what is displayed to the left of all of your posts 'logika4e'

It isn't used on the registration page, your email and password are used to register.
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on January 26, 2018, 07:37:04 PM
In my profile (Modify Profile) - (https://forum.avast.com/index.php?action=profile (https://forum.avast.com/index.php?action=profile)) I see a field for AIM - This is your AOL Instant Messenger nickname. Here I read that "AIM has been discontinued as of December 15, 2017". If AIM does not exist, what do I put in this field? :)

https://help.aol.com/articles/aim-discontinued - AOL Help


(https://image.prntscr.com/image/zXbn43yURsOpFZAjVt7nhA.png)
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on January 26, 2018, 08:35:30 PM
You don't have to put anything in any of those fields unless you want to.
Title: Re: Error messages
Post by: REDACTED on February 24, 2018, 07:12:47 PM
After I first installed Avast Antivirus, subsequent times I started my computer I have received two error messages:

iCloudServices.exe - Entry Point Not Found
   The procedure entry point OBJC_CLASS_$_NSData could not be located in the dynamic link library
   C:\Program Files(x86)\CommonFiles\Apple\InternetServices\AOSkit.dll

and

ApplePhotoStreams.exe - Ordinal Not Found
  The ordinal 2013 could not be located in the dynamic link library
  C:\ProgramFiles(x86)\Common Files\Apple\InternetServices\ApplePhotoStreams_main.dll
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on February 24, 2018, 07:18:42 PM
After I first installed Avast Antivirus, subsequent times I started my computer I have received two error messages:
<snip>

Please start your own 'new topic'in the
Avast Free Antivirus / Pro Antivirus / Internet Security/ Premier (https://forum.avast.com/index.php?board=2.0) forum as this is unrelated to this topic (hijacking) in the
Title: Re: Forum information, recommendations and few rules
Post by: REDACTED on July 18, 2018, 11:27:41 AM
Hello I just bought a couple of licenses. Language of all messages and information I receive from Avast is German. How should I proceed to replace it in English or French. When I connect to my Avast account homepage, if I go to settings I am indeed able to select the language I want. However, when clicking on the icon in the task bar at the bottom of my pc, the Settings only allow Deutsch which is the language I used to purchase the licenses.
Thank you
Title: Re: Forum information, recommendations and few rules
Post by: DavidR on July 18, 2018, 03:40:58 PM
Please start your own new topic in the main forum (https://forum.avast.com/index.php?board=2.0), if this advice doesn't resolve your problem.

Open the avastUI (click the tray icon) and select the Menu option, whilst this would be in a different language (German) the icons and locations should be the same).  Now click the Settings (gear icon), the next window (Settings > General) will open.  The very first option Language and to the right of that is the 'Install additional languages' option.  Another window will open with the languages available, Select English or French and click OK.

Once installed, you you will need to go back in to the Settings General and select which language to use.  I don't know if it would require a reboot to use the new language or not.
Title: Re: Forum information, recommendations and few rules
Post by: EdAgee on May 29, 2022, 10:03:44 PM
I'm not sure if "recommendations" is meant to go both ways, but I also don't think starting a new topic is a good idea, so let me try this, please.

Where are the "Terms" for the use of the forum?

I can find no link on the forum landing page. I went to the registration page and was referred to the "End User License Agreement" but there is nothing in that document that relates to the forum. The only two uses of the vocabulary 'forum' are in the context of legal style stuff and not at all related to this forum/platform.

I also entered WEBforum in a search of that document and came up with nothing.

I saw/see the post by OndraM titled "Forum Rules" but that is not the "Terms".

Of course, there is also this thread/topic, but this also is not the "Terms".

So I need some help, please.

And thank you.
Title: Re: Forum information, recommendations and few rules
Post by: EdAgee on June 19, 2022, 10:31:04 AM
I believe waiting for a few weeks for a response to this question is plenty polite and so to go one step further I'd like to offer a few examples from two companies I believe Avast has business ties with.

First example would be Google and let us consider their handling of this issue on all their Help Community pages:

< < < Copy Starts > > >

©2022 Google  Privacy Policy -- Terms of Service -- Community Policy -- Community Overview

< < < Copy Ends > > >

Even the Google page that is not specifically focused on a Help Community, such as this one;

https://myaccount.google.com/intro/support (https://myaccount.google.com/intro/support)

has at the bottom of that page the following:

< < < Copy Starts > > >

Privacy -- Terms -- Help

< < < Copy Ends > > >

This Avast Forum platform appears to be a Simple Machines product (presumably allowing for the assertion of a company relationship with Avast) and let us take a look at the Simple Machines landing page:

Lower right corner of their landing page is the following:

< < < Copy Starts > > >

Help | Terms and Rules | Go Up

< < < Copy Ends > > >

While it may seem "nonsensical" to certain parties for me to be asking about this matter, I suspect that the industry standard, if not the law, is that some sort of "Terms" should be clearly stated to prospective members of this Online Community.

And the examples above are related to the idea that I am asking about a matter that seems to be an industry standard, just in case there are those that might not be aware of such standards being adhered to be prominent businesses in this business.