Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ecrampton on February 11, 2012, 05:12:09 PM

Title: can't turn on and won't start scan
Post by: ecrampton on February 11, 2012, 05:12:09 PM

Avast is turned off in system tray and won't start when using fix now. also when trying to start a scan it says no more end points available.  need to reinstall?

Title: Re: can't turn on and won't start scan
Post by: CraigB on February 11, 2012, 05:14:24 PM

Try a repair and reboot first and if that doesn't work then go ahead with a clean install.

Title: Re: can't turn on and won't start scan
Post by: =SKY= on February 12, 2012, 10:58:48 PM

Quote from: craigb on February 11, 2012, 05:14:24 PM

... and if that doesn't work then go ahead with a clean install.

For uninstall use the special avast! uninstall utility, best in safe mode.

Title: Re: can't turn on and won't start scan
Post by: CraigB on February 13, 2012, 05:16:27 AM

Quote from: ~SKY~ on February 12, 2012, 10:58:48 PM

Quote from: craigb on February 11, 2012, 05:14:24 PM

... and if that doesn't work then go ahead with a clean install.

For uninstall use the special avast! uninstall utility, best in safe mode.

+1 removal tool found here, read all instructions http://www.avast.com/uninstall-utility

Title: Re: can't turn on and won't start scan
Post by: =SKY= on February 13, 2012, 11:10:00 PM

OT:
Hi craigb, back from your holiday?  ;)

Title: Re: can't turn on and won't start scan
Post by: CraigB on February 14, 2012, 07:18:32 AM

Quote from: ~SKY~ on February 13, 2012, 11:10:00 PM

OT:
Hi craigb, back from your holiday?  ;)

Yep, to much treking around for it to have been a relaxing break though but i got a good  tan and a fractured hand while climbing Mt Kinabalu but it was worth it  :)

Title: Re: can't turn on and won't start scan
Post by: =SKY= on February 14, 2012, 10:38:48 PM

Thanks for PM! ;)