Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Para-Noid on February 24, 2012, 03:26:29 PM

Title: A few issues...
Post by: Para-Noid on February 24, 2012, 03:26:29 PM
1) Not found CASTGC cookie.
2) Summary Page Real time shields...Off  They are shown as "running" in the "pie chart"
3) Fix Now not working
4) Could not find "repair" option.
5) Web Shield not on at all. 
6) Mail Shield not on at all.  ???
All this happened after a clean install.  ???


OT...could not log in to avast account.  ???

edit:  Found "repair" doesn't work.
Title: Re: A few issues...
Post by: Para-Noid on February 24, 2012, 05:20:34 PM
WebRep not  working with Firefox. ???
WebRep works with Chrome.  :)
Title: Re: A few issues...
Post by: selen on February 24, 2012, 05:28:49 PM
WebRep not  working with Firefox. ???
WebRep works with Chrome.  :)

My webrep doesn't work on both chrome and firefox
Title: Re: A few issues...
Post by: DavidR on February 24, 2012, 05:38:19 PM
You could start with defining what you mean by, "WebRep not  working with Firefox."

It is working just fine in firefox 10.0.2.

I don't use Chrome, but the build is an issue if you aren't using the regular release of Chrome the webrep may not support it. So if you are using bleeding edge builds for Chrome (or firefox), alpha, beta or nightly builds, etc. then it might not work for you.
Title: Re: A few issues...
Post by: Para-Noid on February 24, 2012, 05:46:31 PM
@ DavidR  In Firefox there are no bars at all. I have done a repair and re-boot still nothing.
Title: Re: A few issues...
Post by: selen on February 24, 2012, 05:55:16 PM
Webrep icons are always grey on firefox and they are disappeared on chrome
Title: Re: A few issues...
Post by: DavidR on February 24, 2012, 06:01:22 PM
@ DavidR  In Firefox there are no bars at all. I have done a repair and re-boot still nothing.

Well I specifically mentioned the build of firefox I'm using as you didn't say what you are using (latest version could mean many things).

That is also why I mentioned chrome/firefox alpha/beta/nightly builds are likely to be unsupported by the webrep.
Title: Re: A few issues...
Post by: Para-Noid on February 24, 2012, 06:03:36 PM
FF 10.0.2
Title: Re: A few issues...
Post by: DavidR on February 24, 2012, 06:11:18 PM
Weird, no problem here as image shows.
Title: Re: A few issues...
Post by: Para-Noid on February 24, 2012, 06:30:10 PM
Weird, no problem here as image shows.
If you want weird. Try this one on for size...for me 7.0 beta 3 worked better for me.
This compares to v5.0.xxx to v5.1.xxx as in deja vu all over again.
So far 7.0.1407 has too many issues for it to be a final release, IMHO.  ???

See my OP.
Title: Re: A few issues...
Post by: CraigB on February 24, 2012, 06:46:27 PM
I would try another install, i performed a full manual clean install myself as i find alot of leftovers that the removal tool doesn't remove.
Uninstall avast normally and reboot then go to program files and program data and delet the avast files, now run a search for avast and delet everything found then run ccleaner, finish up with going to regedit and search for avast - there's about 10 odd entries and dont worry about the legacy key's, they will be the last ones detected so then exit, reboot and reinstall
Title: Re: A few issues...
Post by: Para-Noid on February 24, 2012, 11:48:50 PM
I would try another install, i performed a full manual clean install myself as i find alot of leftovers that the removal tool doesn't remove.
Uninstall avast normally and reboot then go to program files and program data and delet the avast files, now run a search for avast and delet everything found then run ccleaner, finish up with going to regedit and search for avast - there's about 10 odd entries and dont worry about the legacy key's, they will be the last ones detected so then exit, reboot and reinstall
Done. No good. Registry is clean of avast files.  ???

edit: Used both CCleaner and WinUtilities Free.  ???
Title: Re: A few issues...
Post by: Para-Noid on February 25, 2012, 01:43:24 AM
Did a complete uninstall of v7.0.1407. Did a clean install of v6.0.xxxx updated to v7.0.1407.
Everything is up and running "except" Web and Mail Shields.  ???
Title: Re: A few issues...
Post by: Para-Noid on February 25, 2012, 05:32:10 PM
Fixed...it was the aswRdr2.sys driver. Did an uninstall>Reboot>CCleaner>deleted aswRdr2.sys driver>re-installed avast v7.0.1407
Works now.  :)
Title: Re: A few issues...
Post by: UserA789 on February 25, 2012, 05:36:18 PM
What about logging in?  Im having issues using the GUI to log in but can log in via the web portal just fine.