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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: antdude on February 25, 2012, 12:30:58 AM

Title: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 12:30:58 AM
Hello.

I have a client who still uses his old Windows 2000 SP4 machine. https://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1172#idt_01 says "What are the supported operating systems for avast! 7.x ?

The supported operating systems for avast! Internet Security 7.x, avast! Pro Antivirus 7.x and avast! Free Antivirus 7.x are Microsoft Windows XP Service Pack 2 or higher (any Edition, 32-bit or 64-bit), Microsoft Windows Vista (any Edition excl. Starter Edition, 32-bit or 64-bit) or Microsoft Windows 7 (any Edition, 32-bit or 64-bit).

Note:
The above means that avast! 7.x isn't supported (isn't compatible, can't be installed and won't run) on DOS, Microsoft Windows 3.x, Microsoft Windows NT 3.x, Microsoft Windows NT 4.0, Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows ME, Microsoft Windows Server operating systems, or any others which aren't specified as supported." 

2000 is not even mentioned anywhere. Is it supported or not? If not supported, then how long is the old version going to last? Also, where can we redownload the older one to install for now?

Thank you in advance. :)
Title: Re: Windows 2000 SP4 supported or not?
Post by: MikeN92 on February 25, 2012, 12:43:14 AM
"or any others which aren't specified as supported"- I'm guessing that means Windows 2000 is not supported.

http://www.filehippo.com/download_avast_antivirus/11113/
Title: Re: Windows 2000 SP4 supported or not?
Post by: antdude on February 25, 2012, 12:52:32 AM
Just for kicks in an old VMware Workstation v5.5.9 (256 MB of RAM) image, it gave me errors with two different installations. See attached screen shots/captures.
Title: Re: Windows 2000 SP4 supported or not?
Post by: antdude on February 25, 2012, 12:54:21 AM
"or any others which aren't specified as supported"- I'm guessing that means Windows 2000 is not supported.

http://www.filehippo.com/download_avast_antivirus/11113/
Thanks. It would have been nice if Avast told me that and blocked the installation early! :)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: william1955 on February 25, 2012, 01:19:17 AM
I write this post from computer with Win 2000 SP4 and all latest updates, Avast! Free 7 and
Online Armor Premium 3.1.0.26 (latest version for Win 2000).
Everything working like a charm.

I don't know official statement about Avast!, but practically it works.

P.S. Ironically, I have very big problems with Avast Free 7 on Win XP Pro SP3 and Private Firewall
       7.0.26.4. Computer is very slow and not responsive, so to revert it to working condition,
       I uninstalled Avast! 7 and return to Avast! 6.

       Strange ?

Best regards
William
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 01:35:56 AM
I write this post from computer with Win 2000 SP4 and all latest updates, Avast! Free 7 and
Online Armor Premium 3.1.0.26 (latest version for Win 2000).
Everything working like a charm.

I don't know official statement about Avast!, but practically it works.

P.S. Ironically, I have very big problems with Avast Free 7 on Win XP Pro SP3 and Private Firewall
       7.0.26.4. Computer is very slow and not responsive, so to revert it to working condition,
       I uninstalled Avast! 7 and return to Avast! 6.

       Strange ?

Best regards
William
Interesting. It seems like many people are having problems on all Windows versions. I think I will wait for now.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: ady4um on February 25, 2012, 06:11:32 AM
During the beta tests, there were some problems with Windows 2k. I don't know if all problems are gone now in the final avast 7.0.1407.

Anyway, here is the quote from "PK" (from Avast Team)

Win2000 compatibility will be fixed in release version, we found some bugs on Win2k.

As you know, there are several avast! components which don't work on this OS, because it doesn't support new XP/Vista/7 features:
- filesystem shield: transient cache (internal cache)
- filesystem shield: persistent cache (NTFS cache)
- filesystem shield: on-cleanup scan for memory mapped files
- autosandbox/sandbox/safezone
- behavior shield
- scanning may be slower

Anyway, the basic functionality is maintained. OS limitations affect only new "modern" features.

In any case, for the installation of Avast under Windows 2000 you need at least:

1_ Download Windows 2000 Service Pack 4

http://www.microsoft.com/download/en/details.aspx?id=7506


2_ Download Update Rollup 1, for Windows 2000 SP4 (KB891861)

http://www.microsoft.com/download/en/details.aspx?id=18997


3_ Download Windows Installer 3.1 Redistributable

http://www.microsoft.com/download/en/details.aspx?displaylang=en&pf=true&id=25


4_ Download Internet Explorer 6 Service Pack 1

http://www.microsoft.com/download/en/details.aspx?id=1


5_ Download Visual C++ 2008 SP1 Redistributable Package (x86)

http://www.microsoft.com/download/en/details.aspx?id=5582


6_ Adobe Flash Player (optional, useful for avast graphics)

http://get.adobe.com/flashplayer/otherversions/
http://kb2.adobe.com/cps/142/tn_14266.html#main_Archived_versions

(and select "Archived versions for Windows 2000 for Internet Explorer)

Currently, the latest version is Adobe Flash Player 10 for Windows 2000 for Internet Explorer.

After the table, there are latest releases. Look for the latest release available (currrently, debugger version 10.3.183.15, released 2012FEB15.)

Or look for the "older archives" versions, Flash Player 10.1

HTH
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 06:33:19 AM
During the beta tests, there were some problems with Windows 2k. I don't know if all problems are gone now in the final avast 7.0.1407.

Anyway, here is the quote from "PK" (from Avast Team)

Win2000 compatibility will be fixed in release version, we found some bugs on Win2k.

As you know, there are several avast! components which don't work on this OS, because it doesn't support new XP/Vista/7 features:
- filesystem shield: transient cache (internal cache)
- filesystem shield: persistent cache (NTFS cache)
- filesystem shield: on-cleanup scan for memory mapped files
- autosandbox/sandbox/safezone
- behavior shield
- scanning may be slower

Anyway, the basic functionality is maintained. OS limitations affect only new "modern" features.

In any case, for the installation of Avast under Windows 2000 you need at least:

1_ Download Windows 2000 Service Pack 4

http://www.microsoft.com/download/en/details.aspx?id=7506


2_ Download Update Rollup 1, for Windows 2000 SP4 (KB891861)

http://www.microsoft.com/download/en/details.aspx?id=18997


3_ Download Windows Installer 3.1 Redistributable

http://www.microsoft.com/download/en/details.aspx?displaylang=en&pf=true&id=25


4_ Download Internet Explorer 6 Service Pack 1

http://www.microsoft.com/download/en/details.aspx?id=1


5_ Download Visual C++ 2008 SP1 Redistributable Package (x86)

http://www.microsoft.com/download/en/details.aspx?id=5582


6_ Adobe Flash Player (optional, useful for avast graphics)

http://get.adobe.com/flashplayer/otherversions/
http://kb2.adobe.com/cps/142/tn_14266.html#main_Archived_versions

(and select "Archived versions for Windows 2000 for Internet Explorer)

Currently, the latest version is Adobe Flash Player 10 for Windows 2000 for Internet Explorer.

After the table, there are latest releases. Look for the latest release available (currrently, debugger version 10.3.183.15, released 2012FEB15.)

Or look for the "older archives" versions, Flash Player 10.1

HTH
Interesting and thanks. My client's old production Windows 2000 SP4 PC should have all those updates since I maintain it.

Is anyone else running v7 in old W2K SP4?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: ady4um on February 25, 2012, 08:18:04 AM
Is anyone else running v7 in old W2K SP4?

I think there are, as I read a post about at least one that was successful with the program update.

In any case, the list I posted includes not only SP4, so be sure to have them all (at least the first 5). It should be the same as it was for avast 6. Beware that I'm just another user, not an Avast Team member.

I don't think there is any rush. Avast 6 works fine, so you could wait a couple of weeks (or more) or until the next program update.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: c64 on February 25, 2012, 09:06:17 AM
Is anyone else running v7 in old W2K SP4?

I'm using Win2k, and Avast 7 works fine, but I had compatibility problems with Comodo Firewall. If I close Comodo, the system is OK.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 10:47:53 AM
Is anyone else running v7 in old W2K SP4?

I think there are, as I read a post about at least one that was successful with the program update.

In any case, the list I posted includes not only SP4, so be sure to have them all (at least the first 5). It should be the same as it was for avast 6. Beware that I'm just another user, not an Avast Team member.

I don't think there is any rush. Avast 6 works fine, so you could wait a couple of weeks (or more) or until the next program update.
Yeah, I am going to wait. V7 just came out and it seems all kinds of problems on all OSes. Do you know how long v6 will be supported with updates?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: ady4um on February 25, 2012, 11:10:22 AM
I doubt there will be more program updates for v.6. Most probably it won't, even if some serious bug is found, but I might be wrong.

Regarding engine and definitions updates, they are the same for avast 5 / 6 / 7, so there is no problem with that.

Moreover, moving all current users from avast 6 to avast 7 will take some time (several weeks at least, if not more), so no need to rush.

Considering that avast 4.8 is still being used...

In any case, I'd rather see all the Windows 2k issues in relation to avast 7 resolved, including all the new supporting articles that are not explicitly saying that "Windows 2000 SP4 UR1" is supported (which should be included).
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 11:16:40 AM
I doubt there will be more program updates for v.6. Most probably it won't, even if some serious bug is found, but I might be wrong.

Regarding engine and definitions updates, they are the same for avast 5 / 6 / 7, so there is no problem with that.

Moreover, moving all current users from avast 6 to avast 7 will take some time (several weeks at least, if not more), so no need to rush.

Considering that avast 4.8 is still being used...

In any case, I'd rather see all the Windows 2k issues in relation to avast 7 resolved, including all the new supporting articles that are not explicitly saying that "Windows 2000 SP4 UR1" is supported (which should be included).
Wow, v4.8 is still supported and updated (not program)?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Lisandro on February 25, 2012, 02:22:08 PM
Wow, v4.8 is still supported and updated (not program)?
Tic... tac... tic... tac...
December 2012 is the dead line...
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 03:07:59 PM
Wow, v4.8 is still supported and updated (not program)?
Tic... tac... tic... tac...
December 2012 is the dead line...
We will be dead after 12/12/2012. [grin]
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 25, 2012, 08:00:04 PM
Is anyone else running v7 in old W2K SP4?

I tried it, but it doesn't work:

~SKY~, I have seen Avast 7.0.1407 in action on Win2K.
Did you try a clean install?

Vlk

@Vlk

Definitively V7 doesn't work here with Windows 2000,

- NOT after an Update over the UI and

- NOT after a clean install.

In both cases and after Restart the PC:

> There's no avast!-Icon (ball) in the taskbar next to the clock

> I can't open the programm over the Desktop-Icon. Nothing happens when using AvastUI.exe!!!
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 25, 2012, 08:11:01 PM
I'm using Win2k, and Avast 7 works fine, but I had compatibility problems with Comodo Firewall. If I close Comodo, the system is OK.

Hallo c64,
how did you install V7:

1. over the GUI?
2. clean install?

In both cases I hadn't luck... :'(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 25, 2012, 09:35:13 PM
Is anyone else running v7 in old W2K SP4?

I tried it, but it doesn't work:

~SKY~, I have seen Avast 7.0.1407 in action on Win2K.
Did you try a clean install?

Vlk

@Vlk

Definitively V7 doesn't work here with Windows 2000,

- NOT after an Update over the UI and

- NOT after a clean install.

In both cases and after Restart the PC:

> There's no avast!-Icon (ball) in the taskbar next to the clock

> I can't open the programm over the Desktop-Icon. Nothing happens when using AvastUI.exe!!!
Interesting. I won't upgrade then. Yeah I am getting weird error for each installation in my W2K SP4 test machine. :(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 26, 2012, 10:24:51 AM
@AntDude
Perhaps one of the next programm-updates will work. I hope... ::)

I didn't get an error during or after both ways of the installation from V7.
As I did a clean install, avast! said at the end of installation, that the installation was OK.

Then I restarted my machine und after that

> no icon in the taskbar
> can't open the programm (AvastUI.exe).

After that I take my Acronis-backup with avast! V6 and use this again at the moment.
Never had problems with V6.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 26, 2012, 01:54:51 PM
@AntDude
Perhaps one of the next programm-updates will work. I hope... ::)

I didn't get an error during or after both ways of the installation from V7.
As I did a clean install, avast! said at the end of installation, that the installation was OK.

Then I restarted my machine und after that

> no icon in the taskbar
> can't open the programm (AvastUI.exe).

After that I take my Acronis-backup with avast! V6 and use this again at the moment.
Never had problems with V6.
I did three different installs in my clean W2K SP4 VM. First one failed right away during its installation. Second one failed at the end. Third one installed without errors, but had problems running avastui.exe. I didn't even change anything between VM sessions!
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 26, 2012, 07:22:19 PM
Third one installed without errors, but had problems running avastui.exe.

That's the same mistake I had! :o

It seems, that AvastUI.exe is the problem!!!!!

Do you remember, if the avast!-icon (ball) was in the taskbar next to the clock?

Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 26, 2012, 09:18:40 PM
Third one installed without errors, but had problems running avastui.exe.

That's the same mistake I had! :o

It seems, that AvastUI.exe is the problem!!!!!

Do you remember, if the avast!-icon (ball) was in the taskbar next to the clock?
I don't remember. :(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 26, 2012, 10:35:47 PM
I don't remember. :(
OK, thank you for the feedback! ;)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 26, 2012, 10:38:24 PM
I don't remember. :(
OK, thank you for the feedback! ;)
NP, frustrating. Good thing I asked and tested it in a clean W2K SP4 VM. :)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 26, 2012, 10:48:38 PM
Good thing I asked and tested it in a clean W2K SP4 VM. :)
Yes, we both had luck - I used my Acronis backup.
I think we'll have to wait.

Do you know another update-feedback from anyone, who uses W2k, too?
I couldn't find one here in the forum.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on February 26, 2012, 10:56:52 PM
Good thing I asked and tested it in a clean W2K SP4 VM. :)
Yes, we both had luck - I used my Acronis backup.
I think we'll have to wait.

Do you know another update-feedback from anyone, who uses W2k, too?
I couldn't find one here in the forum.
Not that I know of. Hence why I made/created this forum thread for old W2Kers. I had a feeling there would be problems. I wasn't expecting a lot of problems with newer Windows versions users though! :O
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 26, 2012, 11:02:35 PM
Not that I know of.
Thanks!

Hence why I made/created this forum thread for old W2Kers.
That was a good idea. It's better to create a seperate Thread than posting problems where I posted them. ;)


I had a feeling there would be problems. I wasn't expecting a lot of problems with newer Windows versions users though! :O
+1 :P
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: c64 on February 27, 2012, 12:26:22 AM
Hallo c64,
how did you install V7:

1. over the GUI?
2. clean install?

I simply updated the software from version 6 to 7, over the GUI.
I have problems using Avast 7 and Comodo together and sometimes (only one time with Comodo closed) the explorer.exe (the start bar) crashes and I have to restart.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: BlackBird on February 27, 2012, 09:33:47 AM
Hi, happy Avast User here since the days of 4.xx, i installed Avast 7 on a windows 2000 sp4 roll up, over Avast 6, i downloaded the installer and installed off line, installation went smooth and rebooted

So far so good,
however i experience problems with the FSS which freezes my computer, it looks like the FSS is somewhat hyperactive, in processes the sf.bin appears constantly, which is related to the Code Emulation, so for now i disabled Code Emulation in the FSS Settings (settings Sensitivity)

This makes the computer usable for now
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on February 27, 2012, 11:17:56 AM
Hallo c64,
how did you install V7:

1. over the GUI?
2. clean install?

I simply updated the software from version 6 to 7, over the GUI.

Hi c64,
thanks for your feedback! ;)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on March 08, 2012, 12:45:42 PM
I see a newer version is out, so I tried again with it in my clean VM. I still get AvastUI.exe crashes. I do not see its task bar icon either. I do see avastsvc.exe and avasui.exe processes running in task manager. They are hogging CPU. :O

Its web page still shows nothing about W2K. :(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: lukas.hasik on March 08, 2012, 09:42:09 PM
hi, would it be possible to get a mdmp file from the avastUI crash? It should be in avast directory.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: laboyae on March 08, 2012, 10:55:16 PM
Hallo c64,
how did you install V7:

1. over the GUI?
2. clean install?

I simply updated the software from version 6 to 7, over the GUI.

me too, but I am having problem sometimes when I save something in Excel (it happens since I was using Ver. 6).
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: NON on March 09, 2012, 04:14:44 PM
hi, would it be possible to get a mdmp file from the avastUI crash? It should be in avast directory.
Lukas, could Dr. Watson's memory dump work?
With my VM test avastUI.exe crashed just after installation, but not after reboot.
And there is no mdmp file on avast directory, only Dr. Watson's one (user.dmp and drwtsn32.log).
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: igor on March 09, 2012, 06:38:32 PM
user.dmp is worth trying, maybe it can reveal something.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 09, 2012, 08:16:29 PM
I see a newer version is out, so I tried again.....I do not see its task bar icon either. I do see avastsvc.exe and avasui.exe processes running in task manager.
+1 :'(

Same problems as before with 7.0.1426!!! :(

I haven't a .dmp-file, because I hadn't a crash or BSOD, but can I send you my setup.log? Perhaps it can help you to find the problem!

Where can I send it to?

Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: NON on March 10, 2012, 01:40:50 AM
user.dmp is worth trying, maybe it can reveal something.
Uploaded dump file to the FTP.
Filename: NON_w2k_dump.7z

@~SKY~
Do you have .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\ ?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 10, 2012, 06:34:27 PM
@~SKY~
Do you have .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\ ?
No, I haven't!
Because of this, maybe my setup.log could help, too...
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 11, 2012, 12:09:26 PM
@lukas.hasik

A few minutes ago I send you an E-Mail with my setup.log.

Perhaps it could help you to find a solution.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: igor on March 11, 2012, 10:43:34 PM
I'm afraid setup.log is definitely of no use, it's completely unrelated.

I tried to check the NON's dump, but so far I've been unable to load it... my tools won't load this old format. :(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: igor on March 11, 2012, 11:49:27 PM
The NON's dump seems to have something to do with some missing language tables (OS bug, it certainly shouldn't try to use them if it doesn't have them).
What are your regional settings (Windows language, Windows regional settings, avast! language)?
Thanks.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: NON on March 12, 2012, 06:59:22 AM
The NON's dump seems to have something to do with some missing language tables (OS bug, it certainly shouldn't try to use them if it doesn't have them).
What are your regional settings (Windows language, Windows regional settings, avast! language)?
Thanks.
Thanks for checking.

Windows language: Japanese
Windows regional settings (locale): Japanese
Windows regional settings (System language): Japanese (default) / Western Europe and U.S.A.
avast! language: Japanese (in use) / English (additionally installed)

W2k has "Illegal Character"(Mojibake)  issue with avast! Japanese and some other multi-language software, so we have to install some additional registry entry (fontlink) to avoid that.
Registry data is attached (user-made, not official).
Other windows settings are all default value.

Edit: typo
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 12, 2012, 07:33:57 PM
I'm afraid setup.log is definitely of no use, it's completely unrelated.
Oh sh*t! >:(
Thanks for the explanation, Igor.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: laboyae on March 12, 2012, 09:02:04 PM
I have some dump files too, and just uploaded to the ftp://ftp.avast.com/incoming/.. please take a look, thanks.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 15, 2012, 12:21:10 PM
Does anybody know, if there are any news about fixing the problems with W2k? :'(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: igor on March 15, 2012, 10:45:40 PM
I haven't seen the problem simulated so far - avast! works OK on my Win2k (virtual) machine.
I included one small change for the next version that might help - but it's hard to say for sure when I can't really test it. Even if what I've guessed from NON's dump is the common problem of this thread, it could manifest somewhere else if avoided on the one place I changed.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 15, 2012, 11:00:06 PM
Many thanks for this information, igor! ;)

Then I / we can hope, that the next update will help us!

There must be a reason, why the tray-icon of avast didn't appear and I can't open avastUI.exe.
Version 6 works very well in these points.

It's curious, that avast! said after the update, that the update went well and it shows V.7 as installed in the UI from Version 6 (before the restart) and under "Software" on my PC.
But after the restart of the PC nothing happens. That means, V.7 doesn't work.

What do you think, when we will have the new update?

~SKY~
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: INGBEAN on March 17, 2012, 12:08:43 AM
Just for information and feedback:
Today I installed one of my Windows 2000-PC's with the free V7.0.1426 from scratch - without problems!
The system is running fine and stable.
~SKY~ can find more details in the german forum section.

INGBEAN
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on March 20, 2012, 12:30:20 AM
Does anybody know when a new update will appear?
A few days? A few weeks? A few months? >:(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: JeffChao284 on March 20, 2012, 08:09:51 PM
Also I forgot to mention here that in this version, Avast 7 also has resource issues from the CPU that can pose a bit of a problem, when rendering pages on IE6, noted it might freeze the OS up to 1 second, something that the NTOSKRNL.exe process may trigger a Stop Error if the resources go down even more that Avast takes, it is apparently this version does work, but resource issues are the main problem why Avast 7 may not be fully compatable for Windows 2000 SP4.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Coldviper on May 06, 2012, 05:29:42 PM
Hello @ all,

my problem is, avast! v7 free doesn´t work on W2k SP4

- NOT after an Update over the UI
- NOT after a clean install.

In both cases, i didn´t get an error and there is no .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\
In both cases, avast! said at the end of installation, that the installation was succesfully.

In both cases and after Restart the Notebook:
- There's no avast!-Icon in the taskbar next to the clock
- I can't open the programm over the Desktop-Icon. Nothing happens when using AvastUI.exe!!!
- There´s no avast! process runing at the taskmanager

I had no other choice but to initiate a fallback to Version 6

Greetz
Cold
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: heppo3 on May 09, 2012, 10:42:06 PM
Hi all,

I do have absolutely the same problem as Cold has !
It's so frustrating.

Where can I find the older Avast versions (5, 6 ) ???

Regs,
heppo
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: iroc9555 on May 09, 2012, 10:52:10 PM
http://www.filehippo.com/download_avast_antivirus/11113/

Do not run " Download This Version " for some reason it gives you V.7. Use FileHippo Mirror a little bit lower.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: heppo3 on May 10, 2012, 01:12:52 PM
Thanks !!!
You're making my day... ;-)
heppo
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: heppo3 on May 11, 2012, 01:24:08 PM
Bad news:

Yesterday evening:
De-installed Avast 7 / downloaded Avast 6 /
double-clicked on the *.exe for installation, and:
Installation procedure found out that there is a newer version of Avast available and immediately tries to download this actual version -
which it cannot, as I did NOT connect may PC to the network (as I have NO Avast running currently).

So it really seems there is a vicious circle going on pretending me from installing Avast on my Win 2000 SP4 system.

Any more ideas...???

Tx, heppo
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Coldviper on May 11, 2012, 04:03:26 PM
Hello heppo3

Quote
Installation procedure found out that there is a newer version of Avast available and immediately tries to download this actual version -
which it cannot, as I did NOT connect may PC to the network (as I have NO Avast running currently).

Set the System Time from Windows to May 2011 and start the Setup again. At this way, i could install the older avast! Version.
I couldn´t discribe it correctly in english, but this is a feature in the Version 6, to use the newest Version, if the Version 6 is older than 6 months.

Greetz
Cold
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on May 11, 2012, 06:37:02 PM
Hello @ all,

my problem is, avast! v7 free doesn´t work on W2k SP4

- NOT after an Update over the UI
- NOT after a clean install.

In both cases, i didn´t get an error and there is no .mdmp file at C:\Document and Settings\All Users\Application Data\AVAST Software\Avast\log\
In both cases, avast! said at the end of installation, that the installation was succesfully.

In both cases and after Restart the Notebook:
- There's no avast!-Icon in the taskbar next to the clock
- I can't open the programm over the Desktop-Icon. Nothing happens when using AvastUI.exe!!!
- There´s no avast! process runing at the taskmanager

I had no other choice but to initiate a fallback to Version 6

Greetz
Cold

Thanks for your statement, Coldviper!

That are exactly the same mistakes I have on my system, when trying to install V7.

Hope, the guys from avast!-team will help us soon... ???
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: number11 on May 13, 2012, 12:14:29 AM
Finally got it working.  Up till now, the webrating thing installed, and Avira Avast acted like it had installed, but no icon on lower right, and clicking on the Avira icon didn 't do anything.  The trick was, you need to install Windows 2000 SP4 Update Rollup 1
http://www.microsoft.com/en-us/download/details.aspx?id=18997 (http://www.microsoft.com/en-us/download/details.aspx?id=18997)
Then Avira Avast starts working. 
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: TerraX on May 13, 2012, 12:55:56 AM
Finally got it working.  Up till now, the webrating thing installed, and Avira acted like it had installed, but no icon on lower right, and clicking on the Avira icon didn 't do anything.  The trick was, you need to install Windows 2000 SP4 Update Rollup 1
http://www.microsoft.com/en-us/download/details.aspx?id=18997 (http://www.microsoft.com/en-us/download/details.aspx?id=18997)
Then Avira starts working.
Hi number11,

Avira ???...you probably mean avast?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: number11 on May 13, 2012, 01:14:13 AM
Yar!  Brain bubble from trying so many AV programs trying to find one that would work. Need more rum for full pirate mode.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on May 13, 2012, 04:16:52 AM
The trick was, you need to install Windows 2000 SP4 Update Rollup 1

If we hadn't installed SP4 Update Rollup 1, our Version 6 wouldn't work.
So you can see, that we have install this.

Because of this, your way is NOT the "trick" to get a working Version 7... :-\

...but thank you for your feedback... ;)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: number11 on May 13, 2012, 07:01:49 AM
The fact remains, I had installed Avast 7.  I installed the rollup (I think, I installed a hotfix that was listed as being required for W2K, anyhow), and reinstalled Avast 7.  Reboot.  Still no good.  Uninstalled and tried Avast 6, no luck.  Reinstalled 7, still no good.  Installed the rollup (again?) , and as soon as the update finished up, poink! there's a popup welcoming me to Avast.  No other software changes done at all.  And now it works normally.  Perhaps there's something in the rollup that doesn't always take?  Maybe you've got to do the Rollup after installing Avast 7?  I don't know, sometimes with Win it seems like you have to do things multiple times before they take.

I dunno about Version 6.  I don't know if I've ever tried installing that on a W2K computer (before today, anyhow).

This all was on an absolutely fresh reformat and install of a slipstreamed W2KPro SP4 (the computer is an old junker being prepped for somebody who just needs email).   The only other software installed (aside from a couple of tries with other AV progs, subsequently uninstalled) was Firefox.  There wasn't any point in installing anything more until I could get a working AV.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on May 28, 2012, 02:12:08 AM
Bummer to see v7 still does not work in old Windows 2000 SP4 (yes, my client has the rollup pack). It is still using v6. I hope v7 gets fixed to work on it before August 2012 subscription expires!
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: heppo3 on June 05, 2012, 10:16:47 PM
Hi all,
just to let you know:

For my PCs it worked (I am running 2 PCs on Win2000 SP4 currently):

I was not satisfied with Avast 6 running on my PCs as there are no more updates available.
So I downloaded the SP4 rolling update (as recommended above) and successfully installed it.
Directly after installation I deleted the existing Avast 6.
Then reboot.
Then I installed Avast 7.
Next was reboot: Avast 7 did refuse to start, just the same as without the rolling update.
Again a manual reboot.
Avast was quiet - but after clicking on the Avast icon the thing just started.
I performed some virus checks and found nothing.
When starting up the computer again the next day, Avast was initialising as usual and updating as usual.
Same is for the 2nd PC. So I assume the rolling update solved my problems and now I am running the actual Avast 7 version (and I am happy again !!!).
Thank you for all the hints and good luck for the ones trying this procedure...
heppo
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on June 05, 2012, 10:29:34 PM
Hi all,
just to let you know:

For my PCs it worked (I am running 2 PCs on Win2000 SP4 currently):

I was not satisfied with Avast 6 running on my PCs as there are no more updates available.
So I downloaded the SP4 rolling update (as recommended above) and successfully installed it.
Directly after installation I deleted the existing Avast 6.
Then reboot.
Then I installed Avast 7.
Next was reboot: Avast 7 did refuse to start, just the same as without the rolling update.
Again a manual reboot.
Avast was quiet - but after clicking on the Avast icon the thing just started.
I performed some virus checks and found nothing.
When starting up the computer again the next day, Avast was initialising as usual and updating as usual.
Same is for the 2nd PC. So I assume the rolling update solved my problems and now I am running the actual Avast 7 version (and I am happy again !!!).
Thank you for all the hints and good luck for the ones trying this procedure...
heppo
Interesting. I did not try rebooting after installation. I will have to try that again later on. Weird that you don't get any more updates in v6. I still got them as of my previous/last reply.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on June 10, 2012, 10:07:28 AM
Perhaps the guys from avast can make a check for the correct installation of SP4 Update Rollup1 during the installation of V7.
And when anything isn't right with the Update Rollup, V7 can install it silent in the background.

Just an idea, but this would be great... ;)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on June 10, 2012, 03:37:04 PM
Hi all,
just to let you know:

For my PCs it worked (I am running 2 PCs on Win2000 SP4 currently):

I was not satisfied with Avast 6 running on my PCs as there are no more updates available.
So I downloaded the SP4 rolling update (as recommended above) and successfully installed it.
Directly after installation I deleted the existing Avast 6.
Then reboot.
Then I installed Avast 7.
Next was reboot: Avast 7 did refuse to start, just the same as without the rolling update.
Again a manual reboot.
Avast was quiet - but after clicking on the Avast icon the thing just started.
I performed some virus checks and found nothing.
When starting up the computer again the next day, Avast was initialising as usual and updating as usual.
Same is for the 2nd PC. So I assume the rolling update solved my problems and now I am running the actual Avast 7 version (and I am happy again !!!).
Thank you for all the hints and good luck for the ones trying this procedure...
heppo
Interesting. I did not try rebooting after installation. I will have to try that again later on...
OK, I finally time to try this reboot tip/idea in an old, updated W2KSP4 VM to ensure it really works for me. After a clean installation and getting an UI error, I manually rebooted and logged back in. Now, it works without any errors. I am running a manual full scan right now.

Avast needs to tell users to reboot then! So far, no other problems. :)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on June 30, 2012, 07:02:07 PM
Hi guys!

Now version 7 works on my W2k-OS, too!!! :) :) :)

First I updated (again) over the UI of version 6 and after that and 2 restarts I had the same mistakes as before. :-\

After that I installed Update Rollup 1 for W2k SP4 again, then restart my PC.

Now the icon in the taskbar appears und I could open the programm over the Desktop-Icon and finished the installation!

Everything seems to work wonderful, Stream-Updates, too.

I can't understand, why I had to install Update Rollup 1 again, because avast! works fine for me since version 5 and I had installed the Update Rollup 1 in version 5 and 6, too and I had never thougt, that THIS could be the problem!!!

Now it works and I'm happy for this... :)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on June 30, 2012, 08:13:52 PM
Hi guys!

Now version 7 works on my W2k-OS, too!!! :) :) :)

First I updated (again) over the UI of version 6 and after that and 2 restarts I had the same mistakes as before. :-\

After that I installed Update Rollup 1 for W2k SP4 again, then restart my PC.

Now the icon in the taskbar appears und I could open the programm over the Desktop-Icon and finished the installation!

Everything seems to work wonderful, Stream-Updates, too.

I can't understand, why I had to install Update Rollup 1 again, because avast! works fine for me since version 5 and I had installed the Update Rollup 1 in version 5 and 6, too and I had never thougt, that THIS could be the problem!!!

Now it works and I'm happy for this... :)
Ditto for me in a W2K SP4 VM. I noticed it offers Chrome, which failed (unsupported in 2K SP4?), and quick scanned. Those are new. I will upgrade Avast 6 when it expires.

However, WebRep v7.0.1451 not work in Firefox v3.6.28 web browser? Disabling, restarting, and re-enabling it did not help. It worked in v6. :(
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Lisandro on June 30, 2012, 09:20:11 PM
Thanks for the feedback Sky.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Asyn on June 30, 2012, 10:10:34 PM
However, WebRep v7.0.1451 not work in Firefox v3.6.28 web browser? Disabling, restarting, and re-enabling it did not help. It worked in v6. :(

FF 3.6.x is outdated..!! I suggest you update to FF ESR, which still works with W2K.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: antdude on June 30, 2012, 10:27:35 PM
However, WebRep v7.0.1451 not work in Firefox v3.6.28 web browser? Disabling, restarting, and re-enabling it did not help. It worked in v6. :(

FF 3.6.x is outdated..!! I suggest you update to FF ESR, which still works with W2K.
OK, so this plugin doesn't work with v3.6.x then. Avast should not even install it there then. :P
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: Asyn on June 30, 2012, 10:40:32 PM
However, WebRep v7.0.1451 not work in Firefox v3.6.28 web browser? Disabling, restarting, and re-enabling it did not help. It worked in v6. :(

FF 3.6.x is outdated..!! I suggest you update to FF ESR, which still works with W2K.
OK, so this plugin doesn't work with v3.6.x then. Avast should not even install it there then. :P

I didn't say that it doesn't work, as I've no idea if it still works or not. (In fact it did, when I used FF 3.6.x back in April.)
But FF 3.6.x doesn't get any security updates anymore, that's why I suggest to switch to FF ESR. But that's up to you anyway.
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on June 30, 2012, 11:01:18 PM
Thanks for the feedback Sky.

With pleasure, Tech! :)
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: loner on May 14, 2013, 08:02:01 PM
Can someone please tell me where to download a setup file of the last working German Avast version for Win2k?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: INGBEAN on May 14, 2013, 11:54:22 PM
Hello loner!

First of all: Welcome to the forum.

You can use the latest version for Windows 2000 SP4.
Pay attention: you have to install the "Update Rollup 1" too before you install avast!.

Download locations are:
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (for avast! Free Antivirus)
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe (for avast! Pro Antivirus)
Both versions are supported by the development team.

The "avast! Internet Security" and "avast! Premier" versions are NOT compatible with Win2k.
If you need more information, you can post here (in a new thread) or in the german forum: http://forum.avast.com/index.php?board=24.0

INGBEAN
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: loner on May 17, 2013, 04:45:02 PM
Thanks for the information, INGBEAN :)
I thought v7 was the last compatible one.
Why do I have to uninstall UR1 first and reinstall it afterwards?
Does avast need a recent version of Internet Explorer (like Avira does) cause I still have 5.0 installed?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: INGBEAN on May 17, 2013, 07:00:11 PM
Hello loner!

1. Why do I have to uninstall UR1 first and reinstall it afterwards?
2. Does avast need a recent version of Internet Explorer (like Avira does) cause I still have 5.0 installed?

1.
You misunderstood, in my post was no instruction for uninstallation.
Windows 2000 SP4 AND UR1 must be installed on your system BEFORE you start the avast!-Setup-file - or you will get an error message.

2.
I don't think so, but cannot confirm this exactly.
For your information:
Notebook A has IE5.0, and avast! 7 installed.
Notebook B has full updates with IE6.0 SP1 and avast! 8 installed.

INGBEAN
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: odie3 on August 10, 2013, 03:15:47 PM
Hi guys -

I am trying to help my Dad get a antivirus.  I see above you guys are talking about both version 6 and 7 for Win2000 - can version 7 be installed with SP4/UR1?  If so what is the download link?
Title: Re: Windows 2000 SP4 supported or not for Avast Free v7?
Post by: =SKY= on August 11, 2013, 12:44:37 AM
Hi odie3,

you can install version 8, too!

If you want use an older version, look here for the download:

http://www.oldapps.com/avast_antivirus.php