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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: saanvi on February 27, 2012, 05:16:02 AM

Title: Avast 7 doesn't update
Post by: saanvi on February 27, 2012, 05:16:02 AM
WinXP SP2 pro. When I trying to update definitions manually, it shows "initialization" and do nothing. I've noticed that process avast.setup appears in the /setup dir, and terminates after 2-3 seconds. This already happens with older versions when dir "program files" was encrypted, but in this case it doesn't. I don't know, would Avast! automatically update or not...
Title: Re: Avast 7 doesn't update
Post by: Asyn on February 27, 2012, 07:15:35 AM
Is this a 64Bit XP..??
Title: Re: Avast 7 doesn't update
Post by: saanvi on February 27, 2012, 08:06:16 AM
No, 32bit.
Title: Re: Avast 7 doesn't update
Post by: Asyn on February 27, 2012, 08:10:41 AM
No, 32bit.

Update your XP to SP3 and try again.
Title: Re: Avast 7 doesn't update
Post by: saanvi on February 27, 2012, 10:48:16 AM
Very "cool" suggestion. I don't need SP2 because I don't want unneeded bugs, SP2 working perfectly. If Avast7 wouldn't fix this problem, I simply return to 6.x without any troubles.
Title: Re: Avast 7 doesn't update
Post by: BTIsaac on February 27, 2012, 10:52:33 AM
Avast should work fine with SP2. I'm 100% certain that's not what's causing this problem.
Title: Re: Avast 7 doesn't update
Post by: Asyn on February 27, 2012, 10:54:23 AM
There are no bugs in SP3, but a lot of security related fixes...!!!
The best AV can't protect you, if your system is open to numberless exploits.
But ok, it's up to you anyway. ;)
Title: Re: Avast 7 doesn't update
Post by: u1tra on February 27, 2012, 10:56:47 AM
Quote
When I trying to update definitions manually, it shows "initialization" and do nothing.

I had the same problem about 15 mins ago so I tried to download the VPS manually.  It timed out.  I just ran it again and it was all fine.  Perhaps there was just a large server load?
Title: Re: Avast 7 doesn't update
Post by: ady4um on February 27, 2012, 11:23:59 AM
Several reports in the latest hours are reporting some kind of VPS update problem. I don't know if there is a server problem or something else, but the possibility that this is not specific for your system is certainly there.
Title: Re: Avast 7 doesn't update
Post by: Lisandro on February 28, 2012, 02:05:31 AM
See http://forum.avast.com/index.php?topic=94514.msg752850#msg752850
Title: Re: Avast 7 doesn't update
Post by: saanvi on February 28, 2012, 06:30:40 AM
See http://forum.avast.com/index.php?topic=94514.msg752850#msg752850
Doesn't help.
Title: Re: Avast 7 doesn't update
Post by: Lisandro on February 28, 2012, 12:55:29 PM
So, won't it be good an installation from scratch?

1. Download the latest version of avast! Uninstall Utility (http://www.avast.com/eng/avast-uninstall-utility.html) and save it.
2. Download the latest avast! (http://www.avast.com/eng/programs.html) version and save it.
3. Uninstall avast from Control Panel (if possible). If, for any reason, you can't run it, try booting in Safe Mode (http://www.pchell.com/support/safemode.shtml) and doing it from there. Anyway, boot after that.
4. Run the avast! Uninstall Utility saved on 1 in Safe Mode (http://www.pchell.com/support/safemode.shtml). Boot after you've run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
5. Install avast! using the setup saved on 2. Boot.
6. Register your free copy or add the license key for Pro. Or even upgrade (http://www.avast.com/resend-license-paid.php) your key from old versions.
7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
Title: Re: Avast 7 doesn't update
Post by: BTIsaac on February 28, 2012, 03:28:48 PM
This was a server problem snd it was fixed over 12 hours ago. Don't give the guy any bad advice.
Title: Re: Avast 7 doesn't update
Post by: Lisandro on February 28, 2012, 10:27:09 PM
This was a server problem snd it was fixed over 12 hours ago. Don't give the guy any bad advice.
It was not my intention. My intention is always help.
Title: Re: Avast 7 doesn't update
Post by: saanvi on February 29, 2012, 02:45:42 PM
Nothing helps. I simply returned to last 6.x version and happy again. Will waiting for more stable versions of 7.x.
Title: Re: Avast 7 doesn't update
Post by: wedo on February 29, 2012, 05:08:17 PM
See http://forum.avast.com/index.php?topic=94514.msg752850#msg752850


Thank you, this tool does solve my VPS update problem.
Title: Re: Avast 7 doesn't update
Post by: Lisandro on February 29, 2012, 11:23:30 PM
See http://forum.avast.com/index.php?topic=94514.msg752850#msg752850


Thank you, this tool does solve my VPS update problem.
You're welcome. Feel free to come back any time you need help or just to change experiences 8)
Title: Re: Avast 7 doesn't update
Post by: jadinolf on March 01, 2012, 01:18:43 AM
Good news