Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: n4wwl on December 05, 2004, 04:00:32 AM

Title: update failure
Post by: n4wwl on December 05, 2004, 04:00:32 AM

Whenever the virus database tries to update I get the following error message:

Information about current update:
Last encountered error: Other HTTP error (404), while trying 66.98.196.85:80//iavs4x/av_pro_hlp409-17e.vpu

Total time: 2:25

Anyone know what it means?  Thanks.

Title: Re:update failure
Post by: Eddy on December 05, 2004, 04:06:58 AM

It means that Avast was not able to connect to Alwil's server. Make sure you have your firewall setup correctly.

Also check your proxy settings.

Title: Re:update failure
Post by: wiseman54xx on December 05, 2004, 07:22:54 PM

I have a similar problem, I get a meassage "cannot  connect to server"!  I get this everytime I try to update manually!

I get it with or without Zone Alarm on and all the settings for Avast are a go on ZA!  Ihave been using this proggie for 2 years and only got the problem when I upgraded this morning to V 4.5 Pro!! :-[ ???

Title: Re:update failure
Post by: Lisandro on December 05, 2004, 10:02:05 PM

Make sure that Internet Explorer (or your browser) is not set to "Work Offline" (this options is in the File menu). If it doesn't help, try switching the proxy settings from "Auto-detect" to "No proxy".
(I'm assuming you're not connecting to the Internet via proxy).

Left click the avast icon > Settings
Update (Basic) > Details > Proxy

Title: Re:update failure
Post by: wiseman54xx on December 05, 2004, 10:43:37 PM

Well my friend, Translator and Evangelist maybe, but you just became the closest thing to God to me!!  I switched to no proxy and voila I am in business again!!! ;D

Many thanks and good to have good people like you on these forums!!
Merry Xmas my friend to you and yours!!!! ;)

Title: Re:update failure
Post by: Lisandro on December 06, 2004, 01:00:06 AM

Quote from: wiseman54xx on December 05, 2004, 10:43:37 PM

Well my friend, Translator and Evangelist maybe, but you just became the closest thing to God to me!!  I switched to no proxy and voila I am in business again!!! ;D

Many thanks and good to have good people like you on these forums!!
Merry Xmas my friend to you and yours!!!! ;)

Merry Christmas for you and yours too...
Well, in fact, I'm far from being God  8)
Enjoy the help here and, if you can, try to help and say welcome to the new ones in our family  ;)

Title: Re:update failure
Post by: wiseman54xx on December 06, 2004, 02:04:40 AM

 :)Will do and I am happy to be aboard!! ;)