Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: UserA789 on February 28, 2012, 06:21:23 PM

Title: Avast7 GUI does not support very secure passwords.
Post by: UserA789 on February 28, 2012, 06:21:23 PM

So I was having problems connecting my account with my PAID Avast7 Internet Security.  I was going crazy trying to figure out why I could log into the web portal JUST FINE, but not connect via the GUI ??? .  I was continually getting the message about incorrect login or password  :-\ .  I even submitted a support ticket about this.

Well, while waiting for an answer :'( , I got curious as when Id use the 'Create Account' feature and use some "SHIFT" character's (from the numerical set) but be told I wasnt creating a long enough password ??? .  This is when I logged back into the orginal account, via the web portal, and changed it to a basic password using ONLY letters and numbers (not very secure in this day and age) then tried "Connect" feature in the GUI...

VIOLA!!!  I could now connect my account via the GUI just fine :) .

Okay, so I know right now there isnt much one can do from the web portal ;) , other than UNLINK my account (which would be enough to sway my devout trust in Avast :-[ ).  However, I am betting that this will soon change.  I can even see this being a tool to help provide 'Remote Assistance', but still with verification codes, in the future so in case we aren't on a PC running Avast but our family PC needs some changing or something.  I would also bet that this will be a place we can renew our subscriptions :-X .

Maybe Im just a visionary...  8)

Either way, I think that the GUI should support, as the web portal does, more secure password set-up than your basic alphabet and number system :o ...

Title: Re: Avast7 GUI does not support very secure passwords.
Post by: AntiVirusASeT on February 28, 2012, 06:55:44 PM

thats weird, i have symbols in my password and i can type it into Avast! 7 gui  :D (the new device account, not the forum)

Title: Re: Avast7 GUI does not support very secure passwords.
Post by: UserA789 on February 28, 2012, 10:09:25 PM

I can type them into the webportal but not the GUI.  This after a fresh install as well.  I can try the update tool but want to find out how many others have this issue.  Myabe this machine has been compromised... shouldnt though.  Its running Avast.

Title: Re: Avast7 GUI does not support very secure passwords.
Post by: Pondus on February 28, 2012, 10:20:05 PM

You Can acive same password strengt with only letters and numbers if  You use a longer password

Title: Re: Avast7 GUI does not support very secure passwords.
Post by: avadas.de on February 28, 2012, 10:22:25 PM

Hi,

the avast! Account problem regarding special characters is known and supposed to be fixed soon.

Title: Re: Avast7 GUI does not support very secure passwords.
Post by: UserA789 on February 29, 2012, 06:21:13 PM

Quote from: avast.de on February 28, 2012, 10:22:25 PM

Hi,

the avast! Account problem regarding special characters is known and supposed to be fixed soon.

AWESOME!!!!  Thanks for the attention.  I thought it was just an oversight, being the webportal allows for them.  Cant wait for this to be fixed!!!