Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: XanderK on February 28, 2012, 10:23:04 PM
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All --
Avast recently automatically upgraded my installed Avast Internet Security 6.x to 7.x. The upgrade was successfull however ever since it was upgraded I lost control over my files: I'm not able to save and delete files as well am I not able to rename and delete directies. Almost all file/folder actions result in ACCESS DENIED or errors like "Access denied: Disk may be write protected or file in use". I am able to perform the tasks using the command prompt but that is ofcourse NOT the way it should work.
So after lots of lost hours trying to find a solution I decided to uninstall Avast Internet Security 7.x and this resulted in regaining control over my files! Yeah.
I decided to reinstall Avast Internet Security 7.x to determine if something might have happended during the initial upgrade process and the install seemed to be succesfull however I lost control over my files again.
Since there is no reason for working on a computer without being able to save files I decided to remove Avast to at least be able to work.
Please help me in determining the reason for this strange behavior when using Avast 7.x and for the time being let me know how I'm able to use Avast 6.x since my computer is currently UNSECURED.
I do have an active Avast Internet Security License, I'm using Windows XP PRO SP3 and am logged in as a user with admin rights.
Thank you
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Hi,
administrator privilages on XP should have full access?
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I was/am logged on as "Computer Administrator".
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Try unchecking guest account limited access under main settings?/troubleshooting
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OK, I will reinstall Avast 7.x followed by unchecking guest account limited access under main settings?/troubleshooting.
Will post result after re-installation.
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Never heard of anything similar...
What folder did you install avast! in originally?
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I am having the same issue. I used the default install on a Windows XP machine originally and then allowed Avast to update. As soon as the computer was rebooted I could not rename / delete any file. I uninstalled it and can now rename / delete files. I am now going to uninstall 7 and reinstall 6 to see if that fixes the issue.
Unfortunately as soon as I installed the license it automatically upgraded the avast to version 7 and screwed it up again. Am going to install the free version now.
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Ironman you might want to go with the Storebought version of Avast even with it's flaws. Lets think about this, do you have a D Drive split on your computer having your backup files in file folders in it; I had to do that to my Old PC to save my most important files that had not been destroyed by the Internet Viruses and Trojans. If you can format your computer with atleast one extra Drive area, the Internet Trojans and Viruses are unlikely to attack the extra Drive areas. Better yet use DVD discs and copy your important files and folders on them as backups to keep your most important documents and files on. Unfortunately if such a Mini Dump Trojan especially from a company like Dame Ware gets on your computer and Avast does not recognize it especially the free version of it, you will be in exactly my situation of loosing a very good old Personal Computer you sunk alot of money into, Mine I spent about $3,000 making it an Pentitium Intell 3.5 Clone.
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Avast does not recognize it especially the free version of it
There is no difference in detection between the Free and the Paid version. They use the same engine. :)
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Guys, do you have any other security software/tool installed? Or anything else somehow special about the system?
We certainly haven't seen anything like that so far, so we'd like to find out the trigger...
Thanks.
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Igor and all,
No other security software/tool is installed.
Just now I re-installed Avast (setup_ais_7.0.1407.0) using the following options: Express Install and supply a license file. Installation doesn't report any errors however after reboot am I out of control of my folders/files. Trying to create a directory on any of my local disks reports the following error:
Cannot rename New Folder: Access is denied.
Make sure the disk is not full or write-protected and that the file is not currently in use.
I'm using XP PRO SP3 and am logged in as Computer Administrator".
Also did the action "Try unchecking guest account limited access under main settings?/troubleshooting" reported by bobo1 NOT have any influence towards the reported error.
Once again am I going to remove Avast in order to be able to normally use my computer.
Avast Internet Security 6.x worked just fine and did not introduce this strange behavior.
Igor: Could you help me in supplying Avast Internet Security version 6.0.1367.0 so I'm able to secure my computer?
Thank you
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I am also having issues with files being denied access. I finally removed Avast, first time since I can remember it not being on my pc.
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What if you disable avast! self-defense - does it help?
What if you stop avast! shields - does it "unlock" the files?
Also, can you please open regedit and navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\FileSystem - do you have the value NtfsDisable8dot3NameCreation there? (if so, what is its numerical value)?
Thanks.
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Igor --
Disabling avast! self-defense and stop avast! shields have no impact at all.
The value towards NtfsDisable8dot3NameCreation is 0.
Any chance for you to provide a link to Avast Internet Security version 6.0.1367.0 so I'm able to secure my computer? I can't do any work on my computer and as such do I need to remove Avast 7.x but I don't want to be unsecured! Last resort would be to move to another security tool like MSE, but I don't want to get rid of my Avast.
Please help
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Hi,
Can you provide us some specific info about your system, for example .nfo file generated using c:\Program Files\Common Files\Microsoft Shared\MSInfo\msinfo32.exe. Also what file system filters are installed on afflicted machine? Use fltmc.exe command.
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Spec8472: Attached the requested files; created while Avast 7.x was running. (Rename msinfo32_zip.txt to msinfo.zip and unzip to create the nfo file.)
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you can get version 6 here (free version)
http://www.oldapps.com/avast_antivirus.php
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*off topic*
going back to the previous version is really a last resort.
please try to help Avast! with the bugs if u are not too busy at the moment :)
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he's asked for the link several times!
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i know, just stating my thoughts :) i put the '*off topic*' is for my own post
of course its alright to help him to get Avast! 6 ;)
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I only want to revert back to Avast 6.x to be secured since Avast 7.x turns my computer in a NOT working environment and yes I'm continuing my support to eliminate this strange behavior.
Will the "free version" of Avast 6 automatically turn into an AIS "internet security" version once I insert my license file?
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Yes, but into version 7 I'm afraid - it has to download the missing modules from the servers, and the servers only have the latest versions of the packages.
So it has to update the program, otherwise it would be in an inconsistent state.
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Is this also true for an existing setup_ais.exe version 6.0.1367.0?
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Is this also true for an existing setup_ais.exe version 6.0.1367.0?
you mean if you change, add/remove components in an AIS v6 setup ? as said only V7 packages are available now, so you whole setup will be upgraded ... to V7. Would be a real mess otherwise (locally).
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Is this also true for an existing setup_ais.exe version 6.0.1367.0?
No, there shouldn't be any reason for a trial version of AIS to download anything when a license is inserted.
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OK, Is there somebody who knows a link (not torrent) or still has a copy towards setup_ais.exe version 6.0.1367.0?
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OK, Is there somebody who knows a link (not torrent) or still has a copy towards setup_ais.exe version 6.0.1367.0?
http://www.oldapps.com/avast_antivirus.php?old_avast=6918
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PK: I have seen your post (also by lloydc) however this is the free version while I am looking for the ais version.
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I still have a copy and could upload it to Google docs if it isn't available any where else. :)
I still think you're better of with version7 and just work out the bugs. It's a much better product with many improvements.
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According to the logs, there's PerfectDisk installed on Xander's machine... how about the others who had the problem, do you happen to have it, too?
Thanks.
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I am having the same issue. After updating to Avast 7.0.1407, I have a broken Windows XP environment. I cannot rename any file or folder. Also, I cannot delete or drag to the recycle bin any file or folder. Luckly I imaged my hard drive with Clonezilla, and I will go back to my previous working state (this means that I will stay with Avast 6.x) until this issue is resolved. I would like to help Avast find a solution as quickly as possible as I trust their product, so if you have any questions, please let me know. Thanks.
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All --
As of yesterday evening (Saturday March 3rd, Amsterdam time) did I re-gain control of my XK SP3 environment. I'm able to delete/rename folders and am able to save/rename/delete files.
I didn't change anything on my environment, didn't install and/or remove programs and didn't change the setup of my Avast 7.0.1407 environment. I did ofcourse receive new engine and virus definitions since my last install on March 1st 2012 however can't imagine this to have had a postive affect on the Access Denied errors.
Any input to what might have caused the initial Access Denied errors OR towards the "unknown" fix would be appreciated.
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All --
As of yesterday evening (Saturday March 3rd, Amsterdam time) did I re-gain control of my XK SP3 environment. I'm able to delete/rename folders and am able to save/rename/delete files.
I didn't change anything on my environment, didn't install and/or remove programs and didn't change the setup of my Avast 7.0.1407 environment. I did ofcourse receive new engine and virus definitions since my last install on March 1st 2012 however can't imagine this to have had a postive affect on the Access Denied errors.
Any input to what might have caused the initial Access Denied errors OR towards the "unknown" fix would be appreciated.
Most likely a VPS update that addressed the problem you and others reported. The developers do read this forum. :)
Glad to hear that another problem has been solved.
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Well... those things happen, but I'm afraid there wasn't any fix regarding this mysterious problem (or at least I don't know about it, which I probably would if it were the case). We haven't identified the problem yet - any attempts to simulate the behavior were unsuccessful so far.
So, either the change was caused by something very subtle and basically unrelated (the virus definitions have stopped/started scanning some file, which changed the timing of the boot just a bit, maybe caused two drivers or programs to be loaded in an opposite order, compared to the previous state... and the previously occurring conflict disappeared. If timing is the case, the problem can appear again any time, of course.) - or, some other program, maybe the one related to the conflict, has updated?
(Just to be sure - have you booted your machine before the problem disappeared, or are you saying that it started to work in the middle of a running Windows session?)
But, there's one interesting thing here... when you say that of course you received VPS updates. That means that at least avast! was able to write to the disk (which I wouldn't consider for granted in this strange state). Also, when you created the msinfo32 log - did you save the output on your disk, or somewhere else?
Basically, my question is what were the locations you were unable to write to - whether it was really everything, or just a specific drive, folder, maybe only when performed under a specific user account?
Regarding the operations - wasn't it maybe only rename/delete that was prevented, and creating new files might actually be possible? (I wouldn't rely e.g. on MS Office behavior - when saving a file there, it might actually first create a temporary file and then try to rename it).
Thanks.
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Igor --
In regards to your questions:
* I haven't updated/installed any other program and/or device driver since I installed Avast 7.x on my computer. To my knowledge the only program which automatically updated (and INSTALLED new defenitions) was Avast.
* My computer started to behave "normal" in the middle of a running Windows session and just to be sure it continued to work normally did I reboot my computer. After the reboot it continued to work normal.
* Creating the file fltmc.txt was done while using the command prompt.
* Creating the files msinfo32.nfo and msinfo32_zip.txt was indeed not easy; I had to copy (I'm not exactly sure how however it was not "easy": either using Total Commander or command prompt) an existing file to msinfo32.nfo and msinfo32_zip.txt before I was able to create the output.
* I only have one user account and was not able to perform the actions on any of my local drives AND not on any of my removable storage. Not even on a hot-pluggable USB stick.
* Using Explorer was I not able to create "New Folders" on any of my drives; it did create the folders but always using "New Folder"; "New Folder (copy1); etc. I was not able to rename the New Folder to a normal name. Also was I not able to move files.
* Using Total Commander was I able to create new folders using any name however was not able to rename those newly created folders to another name on any of my drives. Also was I not able to move files. I think I was able to copy files however I was not able to delete them.
* Using PAINT and OUTLOOK was I not able to save NEW files.
Please let me know if you have more questions since it all sounds very strange to me and if I should de-install followed by reinstalling Avast 7.x to determine if the initial problems occur again or are truely "solved"?
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You are certainly not the only one for whom it sounds strange.
I'll wait for suggestions from the driver guys, that's not really my area of expertise. But it indeed looks like creating new files was possible, while renaming/deleting was not. That most likely rules out one of the hypotheses that avast! self-defense might have something to do with that.
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It may be something system specific. I have just loaded a fresh XP SP3 VM and installed avast free on it. None of those problems were experienced, however as of the moment I have no other external progammes loaded
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To IronMan1968, hayley3 and bellsal:
Are you still experiencing the strange behavior?
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Yep... if anybody else is experiencing the problem, please let us know, preferably with the msinfo result.
Finding the common things (installed software, configuration, ...) might help us get on the right track.
Thanks.
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Igor:
I upgraded from 7.0.1407 to 7.0.1426 and the initial reported problems regarding not being able to save and delete files as well as not being able to rename and delete directories reappeared again! Almost all file/folder actions result in ACCESS DENIED or errors like "Access denied: Disk may be write protected or file in use" while I am able to perform these tasks using the command prompt.
Please help, Xander
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Any chance for you to provide a link to Avast Internet Security version 6.0.1367.0 so I'm able to secure my computer? I can't do any work on my computer and as such do I need to remove Avast 7.x but I don't want to be unsecured! Last resort would be to move to another security tool like MSE, but I don't want to get rid of my Avast.
Please help
I usually use FileHippo to find older versions, but that link was bad a few days ago. Haven't checked recently to see if it is fixed. So I used this link to get version 6.
http://www.oldapps.com/avast_antivirus.php
Scroll down and you'll find the old versions.
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Hi XanderK,
I am trying to solve this issue and it seems to me that this must be some file system filter conflict, the most suspicios filters running on your system are nlem32nt and dlaifs_m. Would you be so kind and rename files c:\Windows\System32\drivers\nlem32nt.sys and c:\Windows\System32\dla\dlaifs_m.sys to prevent them from loading, then reboot and report if problem is gone or not. Or are you willing to provide me a TeamViewer session?
Thx
Igor:
I upgraded from 7.0.1407 to 7.0.1426 and the initial reported problems regarding not being able to save and delete files as well as not being able to rename and delete directories reappeared again! Almost all file/folder actions result in ACCESS DENIED or errors like "Access denied: Disk may be write protected or file in use" while I am able to perform these tasks using the command prompt.
Please help, Xander
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I am also experiencing the same issue with one of my end user machines running Windows XP SP3. I have re-installed version 6 for the time being. I will be monitoring this thread for a fix.
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Hi skipm,
please can you provide me output of fltmc.exe command from afflicted machine?
I am also experiencing the same issue with one of my end user machines running Windows XP SP3. I have re-installed version 6 for the time being. I will be monitoring this thread for a fix.
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Here is the results:
Filter Name Num Instances Frame
------------------------------ ------------- -----
aswMon2 <Legacy>
DLAIFS_M <Legacy>
aswFsBlk 1 0
WavxDMgr 3 0
aswSnx 1 0
sr <Legacy>
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Thx skipm,
I compared your FS filter list with one which XanderK posted. Two matches are there: DLAIFS_M and WavxDMgr. WavxDMgr is document encryption driver from Wave Systems. DLAIFS_M is part of Sonic DLA. Are you willing to perform quick test? Rename c:\Windows\System32\dla\dlaifs_m.sys to c:\Windows\System32\dla\dlaifs_m.sys.tmp on afflicted machine, then reboot. If problem persists, then problem is probably caused by a conflict between Avast filters and WavxDMgr.
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I confirmed that it is the WavdxDMgr.sys that is causing the problem.
Thank you Spec8472!
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Thanks skipm, that is crucial information for me.
I confirmed that it is the WavdxDMgr.sys that is causing the problem.
Thank you Spec8472!
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Hi,
http://public.avast.com/~hasik/aswSnx.zip archive contains aswSnx.sys file, which should solve this issue. Please use this file ONLY IF:
- You have 7.0.1426 version installed
- You have Windows XP 32 bit (This problem occurs on this platform only)
- You are experiencing this problem
To install this new file:
- Disable avast self-defense (uncheck "Settings->TroubleShooting->Enable avast! self-defense module")
- Replace %WINDIR%\system32\drivers\aswSnx.sys with the new one
- Reenable self deffense
- Reboot
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I have been following this thread for a few weeks and this did the trick. Thanks for the research and help.
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Thank you for the fix!
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Dear Spec8472,
I have same trouble notified by Skipm and Xanderk. I followed your fix path and now it seems to work. My SO is Windows XP 32 bit, SP2 and I have moved from Avast 6 to version 7.0.1426 too.
Thanks
Mauro
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To Spec8472:
Sorry for not replying any earlier however I have not been following this thread lately since the reported problems disappeared after some time.
So updating from Avast 6.x to Avast 7.0.1407 and updating from Avast 7.0.1407 to 7.0.1426 resulted in the same reported problems (losing control of files/folders) however they also disappeared in both instances.
At this point have I not installed your fix since the problems just don't (seem to) exist anymore on my end. However they might pop-up again after an Avast update...
Should we continue to investigate this strange behavior and/or the unidentified fix? Do you have an explanation why the initially reported problems disappeared after some time?
Thank you, Xander
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Hi XanderK
problem depends on actual minifilter configuration on afflicted machine; this applies especially for filters placed above aswSnx. AswSnx could fail FltGetFileInformation call called from upper minifilter under specific circumstances. Unfortunately some upper filters are not able to deal with such situation and they block file system operation completely. Hotfix I posted to this thread will be integrated to next release for sure.
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Spec8472
I've been reading through the thread tonight and realized I have been experiencing what many posters have described. I almost lost my whole system (blue screen of death at bootup) over the issue discussed. I was extremely fortunate to finally fumble my way back to successfully booting up in XP. After a recent automatic Avast! update, I began to have problems. Multiple times I received the "Part_setup_ais-557.vpx" file error, another poster mentioned. I couldn't erase, uninstall, rename, copy over a file, neither could I get any web page links to work in MS Outlook. In addition, I was unable to use system restore to reset the system to any previous date over the past two months.
The Geek Squad could only offer to reformat my HD at great expense in about 7-10 days. I informed them I could do the same in about 30 minutes, today. Somehow, after several days of trying things, I booted in safe mode and manually erased everything Avast! - even the ".vpx" file, but it still wouldn't boot in XP SP3. From safe mode I ran my local copy of the Avast! 7 setup file and for the first time in a week, it booted in XP without crashing. After installation, I then uninstalled it - in hopes of cleaning up any damaged Avast! files. I held my breath and rebooting in safe mode where I was able to download and install a fresh copy of Avast! 7. With a few exceptions, the system was mostly restored to normal. That was approximately 5 days ago (Mar 16). Since then the system has automatically updated several times, including today. Now, I have just discovered the web page links no longer work, giving the error - "This operation has been cancelled due to restrictions on this computer. See your system administrator." That would be me. However, the system administrator (me) has made no changes in the security settings. I wouldn't dare change anything until Avast! becomes a stable program.
I do not have the name of the poster in your response of March 14, 2012, 07:05:44 AM, but the "fix" was for a problem very similar to mine. You asked about a file, "dlaifs_m.sys" and I located the file on my computer, dated 2006. As part of the fix you gave a link to an archive file, "aswSnx.zip". Do you have a recommendation for me? From reading your reply post that just arrived, maybe I should wait until the next release.
Thanks,
rb-arch
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Hi rb-arch,
the problems with links is probably not avast-related. I did very quick googling and found http://techsalsa.com/solution-to-this-operation-has-been-cancelled-due-to-restrictions-in-effect-on-this-computer/
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Thanks very much for the help! I followed the link you enclosed and tried solutions 1, 2, 3, &4. None worked, however, I was unable to follow solution 4 since I found the variable, but there was no value associated with the variable. However, near the end of the response comments, I found a long entry by "Eddie" which described my condition and a solution. As he suggested, I found a value of "ChromeHTML" in five places in the registry and changed them to "htmlfile", which seemed to solve my problem.
I slightly disagree with your comment stating my problem was not caused by the updating of Avast!. I agree, the problem was with Chrome, in that it did not remove or replace the registry files during the uninstall. My disagreement is that Avast! did not offer me the option to NOT install Chrome when the update was done, but somehow installed it without my agreement or knowledge. This reflects negatively on Avast! - something I don't think Avast! really wants.
Again, many thanks for the solution! RB
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Hi rb-arch, I am glad you were able to solve your problem. Sorry for that unwanted Chrome installation. It is already fixed bug.
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Thanks again for your help!
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I'm reading this thread with great trepidation and I fear that Vn 7 is not yet ready for market.
I added Avast7Free as a full trial a few days ago and it immediately without mercy crashed my Standard User installation of Outlook 2010. And Outlook had a warning message referring to Av7's antispam filter! Microsoft knows about you already!
Outlook's now working, without any filters, but I haven't yet scanned its pst database for errors. I don't know if I'm feeling lucky, yet.
Further, on my LAN I've lost access to this Win7 machine from a Vista one that NEVER had trouble getting access. As far as I can tell I've disabled every shield I can find, including the firewall and 'other protections'. Uninstalling is obviously the next option.
This post is just a rider to the trouble Xander and others had with access to their OWN files. I'm just saying - here be dragons.
[Now, am I going to lose all my text if I get the captcha words wrong, as I did when trying to register...?]
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Hi,
administrator privilages on XP should have full access?
Hi I've been following the thread on here about the bugs in the new version 7. I currently had my Internet Security version 6 expire. Window is popping up for me to renew subscription to version 7 but after reading about the issues I want to stay with version 6 for now. Is there a way I can renew to same version 6 so I don't suffer all the issues I'm reading about?
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Hello I am having similar issues with vs 7.0.1426 after the update every time I save a file <.doc> to my pen drive it saves the original file fine but when i try to access it and then modify it and save the file again I get the error "Word cannot complete the save due to a file permission error. F:\test 12.doc" then it creates a temp file and deletes the original file F:\test 12.doc <it only applies to .doc files that i can tell so far> there was a fix in the blog BUT it was only for win xp 32 bit and of course I have the 64-bit vs does someone have a 64 bit vs fix for this error
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@rjpjrblue: is there any pop-ups from avast? does the problem occur on ur local drive or only files from ur pen drive?
if it is the latter, it should be a different problem.
please post a screenshot of the error(s) from both windows and avast if any.
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@AntiVirusASeT thank you for your response it is only on my pen drives that are affected I called Microsoft earlier this week they did take control of my PC and did msconfig disabled all services and rebooted pen drives started to work again we kept adding services till avast was added and then the problem showed up. I don't know how to do a screen shot but what the only pop up says is inside Word and that is and i quote "Word cannot complete the save due to a file permission error. F:\test 12.doc" end quote And when avast is running i can save any other file format including .txt and i can reedit and save with no issues just .doc Microsoft said since it happened in the last few weeks it had to be something i downloaded and that was the only new thing i downloaded i don't know what else to do but disable avast when i want to work with my pen drive thanks sincerely rjpjrblue
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if ur free u might want to try disabling all shields in avast and activate them one by one to see which shield causes the problem.
also try accessing and modifying the .doc files when all shields are disabled.
avast team ppl may only come around the coming monday as it is the weekends now.
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I too have Access Denied problems. Mine show Archive is password protected.
I run Windows XP. I am an administrator.
I have tried disabling all Real Time scans. When I add each back one by one and scan a file that gave me this message, it scans the file. I am not going to take the time to scan each and every file on my computer. This may take days.
I did try to just scan the C drive, Documents and Settings only, with no real time scans running and the reults were it scanned with no problems.
So if the problem lies withing scanning the whole system, I am not going to take the time to scan the whole computer 7 times to figure out which is the culprit, since it takes a good hour or so to complete each time.
I will run the program without real time scans and if that does not work, I will just find some other program that works without so many complications.
I do not use any of these in "real time", but these are also programs I use:
Spybot- Search and Destroy
Malware bytes Antimalware
SuperAnti Spyware
I also use:
CCleaner
SlimCleaner
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I too have Access Denied problems. Mine show Archive is password protected.
@ catkenobie
Welcome to the forum.
Avast! is not a password cracker but an antivirus program. It can't scan a password protected archive since it doesn't know the password,
It will scan the file before it's run once the password is provided. The file is not dangerous even if it where infected till it's extracted.
Looking at the programs you're using the file is most likely related to SuperAnti Spyware.
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if ur free u might want to try disabling all shields in avast and activate them one by one to see which shield causes the problem.
also try accessing and modifying the .doc files when all shields are disabled.
avast team ppl may only come around the coming monday as it is the weekends now.
I'm not free i just bought a 1 year license 3 weeks ago, BUT I did disabled the file system shield and that resolved the issue thanks @AntiVirusASeT but is keeping that shield disabled going to leave me open to viruses, etc? sincerely rjpjrblue
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I'm not free i just bought a 1 year license 3 weeks ago, BUT I did disabled the file system shield and that resolved the issue thanks @AntiVirusASeT but is keeping that shield disabled going to leave me open to viruses, etc? sincerely rjpjrblue
I think that when AntiVirusASet asked you " If you are free ", he meant time to try each shield individually, and yes having Avast! File System Shield disable will lower your security so enable it again.
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yup, remember to turn on file system shield when ur not using ur pen drive.
just a shot in the dark (even though theres no popup from avast), try disabling autosandbox under file system shield settings and try modifying .doc files in ur pen drive.
this is because autosandbox has one of the most changes recently from avast v6 to v7...maybe the cause of the problem.
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just a shot in the dark (even though theres no popup from avast), try disabling autosandbox under file system shield settings and try modifying .doc files in ur pen drive.
this is because autosandbox has one of the most changes recently from avast v6 to v7...maybe the cause of the problem.
I don't seem to have autosandbox in this vs I looked all through-out the settings and all other areas and still could not find it I reinstalled vs 7.0.1426 from avast website and it did not include autosandbox as an option to install. Is it called something else I remember it being in vs 6.xx but i don't know where its at in vs 7.0.1426 . I looked in "file system shield"
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Yes You do:
(http://my.jetscreenshot.com/2701/m_20120506-rwhd-123kb.jpg) (http://my.jetscreenshot.com/2701/20120506-rwhd-123kb)
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@rjpjrblue: another way is to go to additional protection (autosandbox should be listed there) if not, it was not installed on ur system as ur system administrator chose a custom install.
@bob3160: notice in his screenshot, he posted the view of his file system shield settings too (autosandbox was nowhere to be found above the exclusions tab) :)
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@rjpjrblue: another way is to go to additional protection (autosandbox should be listed there) if not, it was not installed on ur system as ur system administrator chose a custom install.
@bob3160: notice in his screenshot, he posted the view of his file system shield settings too (autosandbox was nowhere to be found above the exclusions tab) :)
yes originally it was a custom as i install most software in custom BUT to be able to select all available options but since everything was already marked under typical i just left it as typical then when i reinstalled it again just to double check myself i selected express and still same results no autosandbox i downloaded it right from avast inside my account features so i don't know why it did not show up during install thanks sincerely rjpjrblue
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Sorry, the sandbox features (including autosandbox) are not supported on XP x64.
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Sorry, the sandbox features (including autosandbox) are not supported on XP x64.
well that solves that issue but I still don't know why avast blocks read/write features to and from my pen drives i guess till the bugs are gone i'll just have to stop the file system shield when i want to edit my files otherwise they will be deleted thanks for everyone's help with this issue sincerely rjpjrblue
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I installed Avast 7.0.x 2 days ago and soon after noticed I could not rename any folders. Further, I could create new application files but could everytime I tried to save an update to a file, I was told the file was "read only" and I had to save the update as a new file.
After trying for the past 2 days to figure out what caused my file/folder problem I stumbled on this forum and decided to uninstall Avast. My system now works perfectly again.
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I installed Avast 7.0.x 2 days ago and soon after noticed I could not rename any folders. Further, I could create new application files but could everytime I tried to save an update to a file, I was told the file was "read only" and I had to save the update as a new file.
After trying for the past 2 days to figure out what caused my file/folder problem I stumbled on this forum and decided to uninstall Avast. My system now works perfectly again.
Reply #48 would have helped as well. ;)