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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Hermite15 on February 29, 2012, 06:20:25 PM

Title: users (in the French section) reporting aswclear issue in safe mode
Post by: Hermite15 on February 29, 2012, 06:20:25 PM
... yeah, just a repeated scenario for a start, free version users forgetting to dismiss the Chrome install at setup time, losing their old Chrome profile, then attempting to restore Windows to access their old Chrome profile again, and finally Avast launching in non-secure mode. So the guys then tried to uninstall in safe mode with aswclear, and got the message from Windows that aswclear is not a valid win32 application ??? what's up? thanks ;)

ps: never saw that happen with aswclear
ps: asking them now with which version of windows the issue occurs.. don't know yet.

http://forum.avast.com/index.php?topic=93954.msg750889#msg750889
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: Lisandro on February 29, 2012, 07:33:45 PM
Good question.
It was slipped out in some threads and I don't know the answer...
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: jimb11 on February 29, 2012, 07:40:14 PM
Avast launching in non-secure mode. I thought this was fixed in version 7?
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: Charyb-0 on February 29, 2012, 08:02:51 PM
@logos
Similar to unsecure problem? http://forum.avast.com/index.php?topic=94196.0

Clean install solved it.
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: Hermite15 on February 29, 2012, 08:12:14 PM
Quote from: Charyb on February 29, 2012, 08:02:51 PM
@logos
Similar to unsecure problem? http://forum.avast.com/index.php?topic=94196.0

Clean install solved it.

 ;D guys, main reason why I posted this thread was not the non-secure status, this has happened with all versions of Avast, off and on since V5 .. the actual reason I posted this thread is because some people attempted to run aswclear in safe mode and they can't! >>> "aswclear is a non-valid 32 bit application" message is popping up on some systems.
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: DavidR on February 29, 2012, 08:35:07 PM
When I see this "aswclear is a non-valid 32 bit application" in relation to any executable file (not just aswclear.exe) I thing infected system, as this not a valid 32 bit application is a common tactic (blocking) of some malware.

So this may need further investigation.
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: Hermite15 on February 29, 2012, 08:38:23 PM
Quote from: DavidR on February 29, 2012, 08:35:07 PM
When I see this "aswclear is a non-valid 32 bit application" in relation to any executable file (not just aswclear.exe) I thing infected system, as this not a valid 32 bit application is a common tactic (blocking) of some malware.

So this may need further investigation.

oh okay ... it's just that two users are reporting that ... could be that their systems are infected ... I'll ask there...
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: DavidR on February 29, 2012, 08:45:13 PM
It certainly bears further investigation, even something like MBAM if that too was found to have the not a valid 32 bit application, I would be more suspicious that it was an infection trying to block security related applications.
Title: Re: users (in the French section) reporting aswclear issue in safe mode
Post by: iroc9555 on February 29, 2012, 10:37:37 PM
@ logos

 I used aswclear just yesterday, twice, in a 32 bit sys. No problems at all.