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Business Products => Archive (Legacy) => Avast Business => Avast Endpoint Protection => Topic started by: Sergey_Erln on March 06, 2012, 10:40:59 AM

Title: How can I make exceptions?
Post by: Sergey_Erln on March 06, 2012, 10:40:59 AM
Hello
I use the Awas Business Protection 6.
I have a problem with adding exceptions to the file system shield  on the client machines.
Exceptions are not saved.
How can I make exceptions?
Title: Re: How can I make exceptions?
Post by: giogio on March 06, 2012, 11:04:26 AM
Hi,
you must add exceptions under the avast administration console, under NETWORK, NETWORK GROUP, EDIT GROUP SETTINGS, EXCLUSIONS.
If you edit on a local pc, the changes will be overwrite by the value in the console
Title: Re: How can I make exceptions?
Post by: Avosec-UK on March 06, 2012, 11:59:42 AM
Quote from: giogio on March 06, 2012, 11:04:26 AM
Hi,
you must add exceptions under the avast administration console, under NETWORK, NETWORK GROUP, EDIT GROUP SETTINGS, EXCLUSIONS.
If you edit on a local pc, the changes will be overwrite by the value in the console
These exclusions are for the on-demand scans only.

@Sergey_Erln please follow the instructions below:
Code: [Select]
<RW>C:\path\to\file.ext;
<RW>?:\exclusions\also\sup?ort\wildcards\*;
Note: Multiple exclusions have to be separated by a semi-colon symbol.
Title: Re: How can I make exceptions?
Post by: giogio on March 06, 2012, 12:17:55 PM
@ Avosec-UK
Yes you're right!

Quote from: Avosec-UK on March 06, 2012, 11:59:42 AM
  • Open the administration console.
  • Navigate to NETWORK > Edit group settings > Expert settings > I’ll take the risk..
  • Find ‘avastcfg://FileSystemShield/FileSystem/ScanException’ property and amend its value with the exclusions you want – see examples:
Code: [Select]
<RW>C:\path\to\file.ext;
<RW>?:\exclusions\also\sup?ort\wildcards\*;
Note: Multiple exclusions have to be separated by a semi-colon symbol.

this is the correct procedure for excluding a file from the file system shield ;)

Title: Re: How can I make exceptions?
Post by: Sergey_Erln on March 06, 2012, 12:51:51 PM
Thank you very much for your answers.
It works.

But now I have 348 computers and 50 of them require different exceptions.
So I have to create 34 groups.))))))))) For different exceptions.

There are other ways?
Title: Re: How can I make exceptions?
Post by: giogio on March 06, 2012, 01:05:30 PM
If you must create 34 different configuration the answer is YES, you must create 34 different group.
Why you cannot create an unique group with all the exclusions for all 34 groups?