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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: xsteveuk on March 09, 2012, 08:06:00 PM

Title: Error has occured Spawning?
Post by: xsteveuk on March 09, 2012, 08:06:00 PM

Hi,
I hope on the correct board :)

I am having a problem trying to download avast free version 7
Each time I try I get as far as self Exctract Then it says
An Error 0 (0000000) has accured Last perforemed operation was spawning
And I can't seem to download and install the avast free

Not sure why or what spawning means - But can't seem to install avast 7

I have tried deleting temp files & cookies and tried to download again
But I get the same error again...

Greatful for any help or sugguestions on how to fix so i can download avast free

Thanks

Steve :)

Title: Re: Error has occured Spawning?
Post by: DavidR on March 09, 2012, 08:51:38 PM

Are you trying to download and run in one action and not save the download to your hard disk and then install it later ?

You also appear to have had this problem before, http://forum.avast.com/index.php?topic=73110.msg610376#msg610376 (http://forum.avast.com/index.php?topic=73110.msg610376#msg610376), can you recall how it was resolved ?
If not try a quick browser through that topic again.

EDIT:
Though it seems that topic was only loosely related (as in you had the same version), so it may be best to do a clean install:

- Download the latest version of avast, 7.0.1426 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).

• 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
• 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
• 3. install the latest version, reboot.

Programs & Features, Uninstall/Change

Title: Re: Error has occured Spawning?
Post by: xsteveuk on March 10, 2012, 03:47:15 PM

Hi, David :)

A BIG Thank you for all your help
I removed any instances of avast/folders by going start/mycomputer/programs and removed any folders avast
I also ran CCleaner to clear any files - then I did a restart of my PC
 I downloaded avast free 7 and I saved the avast 7 free exe file to my desktop!
Then clicked to install avast 7 by clicking on the avast exe desktop icon -
and had no problems installing avast 7 free

And have had no problems - Once again Thank you :)

Steve

Title: Re: Error has occured Spawning?
Post by: DavidR on March 10, 2012, 04:00:19 PM

You're welcome.