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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: EmoHobo on March 12, 2012, 06:17:04 PM

Title: Confused about seeing "Connection Not Established"
Post by: EmoHobo on March 12, 2012, 06:17:04 PM

On the maintenance page I have

Streaming Updates: Enabled
Connection: Connection not established

I don't think I have any settings wrong as this worked before, is there something wrong or something I need to fix?

Edit: and now it says Connection Established, I hope this means nothing on the whole and it just disconnects when it doesn't need it.

Title: Re: Confused about seeing "Connection Not Established"
Post by: Andrey,pro on March 12, 2012, 06:22:34 PM

Hi,EmoHobo!
Which version of avast do you use?It was clean install or not? :) Do you use automatic update? ;)

Title: Re: Confused about seeing "Connection Not Established"
Post by: EmoHobo on March 12, 2012, 06:29:20 PM

The most recent version, it wasn't a clean install but things worked fine, I worked through the issues with a nonclean install and I do use automatic update.

The only issue I've noticed since the most recent update which is 7.0.1426 it starts a bit slower now, well it starts at startup but it doesn't show up in the system tray for a few seconds, my pidgin is able to start before it, but I don't think that's an issue.

Title: Re: Confused about seeing "Connection Not Established"
Post by: AntiVirusASeT on March 12, 2012, 06:30:42 PM

note that streaming updates only pushes updates to u if the traditional virus update does not manage to keep u updated to the latest threats, i.e. the time gap between each time the traditional virus update checks with Avast! servers for new definitions. (thus sometimes u will see 'latest update received: --')

also when system has just started, the first few mins the connection for streaming updates will not be established.  ;)

Title: Re: Confused about seeing "Connection Not Established"
Post by: EmoHobo on March 12, 2012, 06:33:30 PM

Well the system had been running for about a good eight hours by then but that makes sense, it doesn't connect when it doesn't have to, probably to help prevent overload on the server.

Title: Re: Confused about seeing "Connection Not Established"
Post by: EmoHobo on April 29, 2012, 10:55:32 AM

Any new information on this, it seems to randomly go from Connection Established and Connection Not Established.

Title: Re: Confused about seeing "Connection Not Established"
Post by: CraigB on April 29, 2012, 11:08:48 AM

Connection goes on and off as i believe it really only has to connect to push through cloud updates or if using the cloud file analysis.

Title: Re: Confused about seeing "Connection Not Established"
Post by: EmoHobo on April 29, 2012, 11:20:06 AM

Quote from: craigb on April 29, 2012, 11:08:48 AM

Connection goes on and off as i believe it really only has to connect to push through cloud updates of if using the cloud file analysis.

Oh, thank you.

Title: Re: Confused about seeing "Connection Not Established"
Post by: CraigB on April 29, 2012, 11:22:03 AM

Your welcome :)