Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: akashpoddar83 on March 14, 2012, 12:56:11 PM
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I downloaded the avast free antivirus to protect my pc ant when i inserted my pen drive into it ,it detected some virus and deletes all the files.I need all those files which were just pictures and they are very dear to me.I do not wanna lose them.I am attaching my report of roguekiller with it so please help me to recover my files.
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Hi what is the current state with regards to your pictures ?
Download aswMBR.exe (http://public.avast.com/~gmerek/aswMBR.exe) ( 4.1mb ) to your desktop.
Double click the aswMBR.exe to run it Click the "Scan" button to start scan
(http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR%20shots/aswMBRScan.gif)
On completion of the scan click save log, save it to your desktop and post in your next reply
(http://i1224.photobucket.com/albums/ee362/Essexboy3/aswMBR%20shots/aswMBRsavelog.gif)
THEN
Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your Desktop
- Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
- Select All Users
- Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
consrv.dll
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%Temp%\smtmp\1\*.*
%Temp%\smtmp\2\*.*
%Temp%\smtmp\3\*.*
%Temp%\smtmp\4\*.*
Drives
CREATERESTOREPOINT
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
- Post both logs
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I am having the same problem and was curious what the outcome was.