Avast WEBforum
Other => Viruses and worms => Topic started by: Posiedon on March 21, 2012, 05:51:26 PM
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Hello guys.I am getting 2 popups continuously.Its been like this since the last 2-3 days.The same popups keep coming every 10 minutes or so when i am connected to the internet.They also come when i am chatting on skype or even doing anything else and not using the web browser at all.Please tell me how do i disable this.Its very irritating to see the same popup again and again.
Screenshots:
http://screenshooter.net/7626349/ckhunld
http://screenshooter.net/7626349/ntpxrfj
Thanks in advance.
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can you attach screens shots of the pop-ups ?
follow this guide and attach the logs from malwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=532
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I attached the screenshots of the popups in the 1 st post.And regarding the link that you gave me i am not able to open that.
http://screenshooter.net/7626349/euuctyx
ty.
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I attached the screenshots of the popups in the 1 st post.And regarding the link that you gave me i am not able to open that.
http://screenshooter.net/7626349/euuctyx
ty.
I get the same error, Posiedon. Would be nice to know why.
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And regarding the link that you gave me i am not able to open that.
http://screenshooter.net/7626349/euuctyx
This is the correct link: http://forum.avast.com/index.php?topic=53253.0
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When i try to run aswMBR.exe it says that it is not a valid win32 application.Also i am trying to attach log files and i get an error saying uploader is full even when i try to attach only 1 log.So i'll copy/paste them here.
MBAM log:
Malwarebytes Anti-Malware 1.60.1.1000
www.malwarebytes.org
Database version: v2012.03.22.02
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 8.0.7601.17514
Ankita :: SAGAR-PC [limited]
3/22/2012 4:39:44 PM
mbam-log-2012-03-22 (16-39-44).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 209959
Time elapsed: 8 minute(s), 24 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
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how am i supposed to upload the OTL log????I cant copy/paste it because it is more than 10000 words nor am i able to upload it.
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OTL file: http://www.4shared.com/office/8FPBwbTc/file.html
Extra: http://www.4shared.com/office/VjFxM9Rg/file.html
http://www.4shared.com/office/8FPBwbTc/file.html
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Hi it appears the full uplod may now be cured
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (StartNow Toolbar Helper) - {6E13D095-45C3-4271-9475-F3B48227DD9F} - C:\Program Files\StartNow Toolbar\Toolbar32.dll ()
O3 - HKU\S-1-5-21-2334105305-3316474195-1791404804-1000\..\Toolbar\WebBrowser: (no name) - {30F9B915-B755-4826-820B-08FBA6BD249D} - No CLSID value found.
[2012/01/03 11:03:49 | 000,004,142 | ---- | C] () -- C:\ProgramData\kmytnfun.aqy
[2011/06/02 11:18:02 | 000,000,160 | ---- | C] () -- C:\ProgramData\~28630776r
[2011/06/02 11:18:02 | 000,000,136 | ---- | C] () -- C:\ProgramData\~28630776
[2011/06/02 11:07:39 | 000,000,336 | ---- | C] () -- C:\ProgramData\28630776
:Files
ipconfig /flushdns /c
:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
THEN
Download and Install Combofix
Download ComboFix from one of the following locations:
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
VERY IMPORTANT !!! Save ComboFix.exe to your Desktop
* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
- Double click on ComboFix.exe & follow the prompts.
- Accept the disclaimer and allow to update if it asks
(http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png)
(http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png)
- When finished, it shall produce a log for you.
- Please include the C:\ComboFix.txt in your next reply.[/b]
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now
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I am attaching the OTL log.
I'll now start combox and upload its log in the next reply.
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Combofix log report:
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I only appear to have half of the combofix log, could you repost it
Also have the alerts ceased
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hey sorry for the late reply.
Problem is solved now.I'll still post the combofix log.Just to be sure i am uploading the file from the path : C:\ComboFix\Combofix.txt
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Are there any outstanding problems ?
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hey man the problem is back....the popup comes when i connect to the internet even before i open the browser.
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OK two programmes to run
Download the latest version of TDSSKiller from here (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your Desktop.
- Doubleclick on TDSSKiller.exe to run the application, then click on Change parameters.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_1.jpg)
- Check the boxes beside Verify Driver Digital Signature and Detect TDLFS file system, then click OK.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_2.jpg)
- Click the Start Scan button.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_3.jpg)
- If a suspicious object is detected, the default action will be Skip, click on Continue.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_4.jpg)
- If malicious objects are found, they will show in the Scan results and offer three (3) options.
- Ensure Cure is selected, then click Continue => Reboot now to finish the cleaning process.
(http://i466.photobucket.com/albums/rr21/JSntgRvr/tdss_5.jpg)
- Note: If Cure is not available, please choose Skip instead, do not choose Delete unless instructed.
A report will be created in your root directory, (usually C:\ folder) in the form of "TDSSKiller.[Version]_[Date]_[Time]_log.txt". Please copy and paste its contents on your next reply.
THEN
- Run OTL.
- Select All Users
- Under the Custom Scan box paste this in
netsvcs
%SYSTEMDRIVE%\*.exe
/md5start
consrv.dll
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
C:\Windows\assembly\tmp\U\*.* /s
%Temp%\smtmp\1\*.*
%Temp%\smtmp\2\*.*
%Temp%\smtmp\3\*.*
%Temp%\smtmp\4\*.*
>C:\commands.txt echo list vol /raw /hide /c
/wait
>C:\DiskReport.txt diskpart /s C:\commands.txt /raw /hide /c
/wait
type c:\diskreport.txt /c
/wait
erase c:\commands.txt /hide /c
/wait
erase c:\diskreport.txt /hide /c
CREATERESTOREPOINT
- Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
- Post the logs on completion
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TDSS killer attachment.
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otl log
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Volsnap was infected but has now been replaced
After this run can you let me know what problems remain
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
Run OTL
- Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL
DRV - File not found [Kernel | On_Demand | Unknown] -- -- (aolrieiu)
:Files
ipconfig /flushdns /c
:Commands
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
- Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
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Problem seems to be solved now.
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Subject to no further problems :)
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean :thumbsup:
A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL- Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands
[resethosts]
[emptytemp]
[Reboot]
- Then click the Run Fix button at the top
- Let the program run unhindered, reboot the PC when it is done
Remove ComboFix
- Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
- In the Run box, type in ComboFix /Uninstall (Notice the space between the "x" and "/") then click OK
(http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg)
- Follow the prompts on the screen
- A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
- Click Start.
- Open My Computer.
- Select the Tools menu and click Folder Options.
- Select the View Tab.
- Under the Hidden files and folders heading select Do not show hidden files and folders.
- Click Yes to confirm.
- Click OK.
SPRING CLEAN
To manually create a new Restore Point
- Go to Control Panel and select System
- Select System
- On the left select System Protection and accept the warning if you get one
- Select System Protection Tab
- Select Create at the bottom
- Type in a name i.e. Clean
- Select Create
Now we can purge the infected ones
- GoStart > All programs > Accessories > system tools
- Right click Disc cleanup and select run as administrator
- Select Your main drive and accept the warning if you get one
- For a few moments the system will make some calculations
- Select the More Options tab
- In the System Restore and Shadow Backups select Clean up
- Select Delete on the pop up
- Select OK
- Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
(http://img233.imageshack.us/img233/7729/mbamicontw5.gif)
Malwarebytes (http://www.malwarebytes.org/mbam-download.php). Update and run weekly to keep your system clean
Download and install FileHippo update checker (http://www.filehippo.com/updatechecker/) and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
- Microsoft Windows Update (http://windowsupdate.microsoft.com)
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ? (http://www.geekstogo.com/forum/topic/225044-preventing-malware-and-safe-computing/)
Keep safe :wave:
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The popups have now stopped.Thank you so much essexboy for all your help.
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My pleasure