Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: estevan on March 28, 2012, 09:11:30 AM

Title: URL:mal block my site
Post by: estevan on March 28, 2012, 09:11:30 AM: hello

avast block my site hxtp://www.newcounter.net , this site never host any malware or virus , i try contact support but 3 weeks and no answer .

many thanks
Title: Re: URL:mal block my site
Post by: estevan on March 28, 2012, 09:18:01 AM: here is irus total report https://www.virustotal.com/url/08b531613604c09bcc40a50ba1d9c9aeacd99b3f6def996109dda948b4e70495/analysis/1332918937/

best
Title: Re: URL:mal block my site
Post by: Asyn on March 28, 2012, 09:18:26 AM: You can report a possible FP here: http://www.avast.com/contact-form.php?loadStyles
Title: Re: URL:mal block my site
Post by: estevan on March 28, 2012, 09:24:35 AM: thanks for answer , i already sent message 3 weeks ago and no answer yet for this i start a post .

Best
Title: Re: URL:mal block my site
Post by: alenka on March 28, 2012, 09:30:37 AM: Hello,

it was a false positive and it will be fixed in the next virus definition update.

Best regards

Alena Varkockova
Title: Re: URL:mal block my site
Post by: Asyn on March 28, 2012, 09:31:46 AM: Quote from: estevan on March 28, 2012, 09:24:35 AM
thanks for answer

You're welcome.
Title: Re: URL:mal block my site
Post by: estevan on March 29, 2012, 08:25:40 AM: Many thanks for the answer :)

have a nice day and thanks for great app .
Title: Re: URL:mal block my site
Post by: estevan on March 29, 2012, 09:56:43 PM: hello

i update virus definition in 2012-03-29 but my site keep blocked .

best
Title: Re: URL:mal block my site
Post by: estevan on April 02, 2012, 03:40:49 AM: hello

my virus definition is

Versão:12040101
Data:2012-04-01
Novas definições de vírus:407
Adicionadas nos últimos dias:109174

and my site keep blocked
Title: Re: URL:mal block my site
Post by: goldie_ on April 04, 2012, 01:49:36 PM: I have the same problem with my website http://www.chillout.rs/. I have scaned everything and didn't find any viruses or trojans.

It's somehow ridiculous for me to use Avast when it blocks my own website.
Title: Re: URL:mal block my site
Post by: Asyn on April 04, 2012, 04:04:02 PM: Quote from: goldie_ on April 04, 2012, 01:49:36 PM
I have the same problem with my website hxxp://www.chillout.rs/. I have scaned everything and didn't find any viruses or trojans.

Please start your own topic...!!
Title: Re: URL:mal block my site
Post by: estevan on April 06, 2012, 05:38:55 PM: the bad is sites keep blocked i start topic one avast team talk in next update , but never happen if you send contact never reply , the bad is site keep blocked for users using avast
Title: Re: URL:mal block my site
Post by: Asyn on April 07, 2012, 05:55:22 AM: Quote from: estevan on April 06, 2012, 05:38:55 PM
the bad is sites keep blocked i start topic one avast team talk in next update , but never happen if you send contact never reply , the bad is site keep blocked for users using avast

Well, I can only suggest to report it again. See: Reply #2
Title: Re: URL:mal block my site
Post by: estevan on April 11, 2012, 12:20:45 PM: hello

many thanks for all messages , avast team removed my site from block list .

many thanks avast team .

Best regards from all :)
Title: Re: URL:mal block my site
Post by: Asyn on April 12, 2012, 05:54:10 AM: Quote from: estevan on April 11, 2012, 12:20:45 PM
hello

many thanks for all messages , avast team removed my site from block list .

You're welcome.