Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: zon on December 13, 2004, 12:15:37 PM
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Since my last update of my Avast Home i have trouble with my Eudora mail. I cannot sent mail if the option 'scan outbound e-mail' is selected.
And since last week (new update?) i even cannot recieve my Eudora Email.
What settings do I need to change to solve these problems.
Thank you
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Hi and welcome, zon,
I'm sure there'll be better answers along before too long, but the first question (possibly way off the mark) that occurred to me is, do you use a router which might play with your server's IP address? Since I don't use one myself, I haven't a clue whether avast can handle those as neatly as with "ordinary" connections.
My primary mail is with Eudora (6.2) off my ISP's server, and I had no problems at all, either with the Mail Wizard under 4.1 or with the new setup under 4.5.
Best,
Mike
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What OS are you using?
Are you using a proxy server?
Does your email account requires authentication or ssl?
What have you tried sofar to solve it?
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Well i know nothing much about it, so i tried little.
Just turning off the different parts of Avast (mail, p2p etc) to see where is the prolem. But then still i cannot recieve mail, omly when i completely turn off Avast ( :(, that is not why i have it...).
I have EUdora 6.1 this and my Avast Home are both in a (more or less) standard configuration, because i know too little to find out what is usefull to change.
My e-mail comes in with a pop3 server en goes out with a local smtp, it needs authentication.
How can i get my email in WITH a virusscan from Avast?
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The version 4.5 has a new mail detection that will work automatically. Please, set up your email account just as avast does not exists. It will detect the pop3/smpt/imap ports and scan your messages. Can you make a try and see if it's ok? Thanks.
If this does not work, can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove
Then choose Repair function in the popup window (Repair).
At last, if this does not help, can you uninstall / boot / install / boot again?
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Hello Technica,
I do not understand your explaination.
I think i set up my e-mail account as if there is no Avast, since i do not know how to set it up any differentely.
But of course i can try to reinstall Avast.
thank you.
Zon
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I think i set up my e-mail account as if there is no Avast, since i do not know how to set it up any differentely.
So, if you're using Windows XP (or 2k), it will works... Sorry for the bad explanation.
But of course i can try to reinstall Avast.
You can try the repair function before ;)