Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: CSwog on March 28, 2012, 09:05:51 PM

Title: ALLOWING SOFTWARE
Post by: CSwog on March 28, 2012, 09:05:51 PM
Ive got a couple software programs on my comp that i believe AVAST is not allowing to run, how do i allow them?  Im computer stupid so try n put em in layman's terms.haha.

Thanks in Advance,

CSwog

p.s.   This is FREE AVAST by the way.
Title: Re: ALLOWING SOFTWARE
Post by: CraigB on March 28, 2012, 09:14:27 PM
Are you getting any alerts from avast ? try setting the auto sandbox to ask.
Title: Re: ALLOWING SOFTWARE
Post by: CSwog on March 28, 2012, 09:19:37 PM
Not getting any alerts but everything ran fine until i installed avast.
Title: Re: ALLOWING SOFTWARE
Post by: CraigB on March 28, 2012, 10:13:50 PM
Does setting the sandbox to ask help ?
Title: Re: ALLOWING SOFTWARE
Post by: CSwog on March 28, 2012, 10:30:13 PM
no, not getting any pop-ups for sandbox, where do i goto set all that stuff up?
Title: Re: ALLOWING SOFTWARE
Post by: CraigB on March 28, 2012, 10:33:31 PM
See pic, just try setting it from auto to ask for now and see what happens
Title: Re: ALLOWING SOFTWARE
Post by: CSwog on March 28, 2012, 11:05:03 PM
How do i get to that part?  I had this trouble before n once i got there i got it all sorted.  I cant seem to fnd that menu tho.
Title: Re: ALLOWING SOFTWARE
Post by: CraigB on March 28, 2012, 11:07:48 PM
Real time shields / File system shield / Expert settings / Auto sandbox
Title: Re: ALLOWING SOFTWARE
Post by: CSwog on March 29, 2012, 03:13:44 AM
i tried getting in there, couldnt find it, also just noticed that it said AVAST isnt running, how can i get it running?
Title: Re: ALLOWING SOFTWARE
Post by: DJBone on March 29, 2012, 06:49:26 AM
Try a repair of avast:
XP - Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and choose Repair, click next and follow.
Vista, win7 - Control Panel, Programs & Features, uninstall a program, select 'avast! Anti-Virus,' click the Change/Remove button and choose Repair, click next and follow.
Reboot after the repair.

DJBone
Title: Re: ALLOWING SOFTWARE
Post by: Para-Noid on March 30, 2012, 01:52:20 AM
What are you using for a firewall? Any other security software?
What makes you "believe" it's avast? I ask since you replied that you have had no pop-ups/alerts.