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Other => General Topics => Topic started by: zohrab on April 03, 2012, 08:29:17 PM

Title: avast 7 web shield blocks internet access?? why
Post by: zohrab on April 03, 2012, 08:29:17 PM
I recently install avast internet security 7 .. but whenever I activate its web shield it blocks internet access . I can't browse any thing.. I am very tied by solving this issue but still failed from last 5 days.. Please Help me how to solve it so that web shield activation does not block internet access.. Please help me if some one really experienced facing the same problem

I don't know why avast is solving this issue .. I am very much dissatisfied after facing such a stupid issue.  >:( >:( >:( >:( >:(
Title: Re: avast 7 web shield blocks internet access?? why
Post by: Gargamel360 on April 03, 2012, 08:37:29 PM
Sorry, but this stupid issue has been happening with isolated cases ever since I started using Avast! (ver. 5, 2 years),  a forum search would show you it is hardly isolated to ver. 7.  It most often happens after an upgrade.

Anyway, best thing I could tell you is to clean re-install.

how2; 

Download a new AIS setup>>http://files.avast.com/iavs5x/avast_internet_security_setup.exe
The grab this uninstall tool, and run it according to instructions>>http://www.avast.com/en-us/uninstall-utility
After that, go ahead and run the setup you downloaded, insert your license file, and that should do it.
Title: Re: avast 7 web shield blocks internet access?? why
Post by: Pondus on April 03, 2012, 08:52:10 PM
do you have a firewall ?
Title: Re: avast 7 web shield blocks internet access?? why
Post by: Gargamel360 on April 03, 2012, 08:53:52 PM
Sure he does  ;)
I recently install avast internet security 7
Unless you mean another one?
Title: Re: avast 7 web shield blocks internet access?? why
Post by: Pondus on April 03, 2012, 08:55:09 PM
yes 
Title: Re: avast 7 web shield blocks internet access?? why
Post by: zohrab on April 03, 2012, 08:58:09 PM
I already have been done this.. I have fresh window and fresh setup from avast site.. still facing issue.. :( :( :(
Title: Re: avast 7 web shield blocks internet access?? why
Post by: zohrab on April 03, 2012, 08:59:55 PM
I have no firewall software installed just windows firewall//? is it causing problem
Title: Re: avast 7 web shield blocks internet access?? why
Post by: DavidR on April 03, 2012, 09:55:42 PM
You say that "recently install avast internet security 7."

What antivirus were you using before that and crucially how did you remove it or install avast Internet Security ?

-  also see Cause for apparent Web Shield blocking internet connection, http://forum.avast.com/index.php?topic=57443.0 (http://forum.avast.com/index.php?topic=57443.0).