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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lister on April 06, 2012, 03:00:57 AM

Title: The Base Filtering Engine service hung on starting
Post by: lister on April 06, 2012, 03:00:57 AM
This behaviour only occurs about every 1 in 4/5 times every boot. This started occuring since I updated to avast 7. There have been a few posts possibly linking this to SSDs and/or 64 bit systems (or comodo).

Either way, the solution is that various other windows services do not start or hang and a reboot is required. How can I help track down this problem, would an uninstall/reinstall help? Any suggestions would be appreciated, thx
Title: Re: The Base Filtering Engine service hung on starting
Post by: redwolfe_98 on April 06, 2012, 04:20:12 AM
lister, in your post you indicate that you are using a 64-bit version of windows.. in your signature, you say that you are running windows xp.. if you are running the 64-bit version of windows xp, avira's "system requirements" say that the current version of avast is not compatible with the 64-bit version of windows xp..

maybe you are running the 64-bit version of windows 7 and you just haven't updated your "signature"?
Title: Re: The Base Filtering Engine service hung on starting
Post by: CraigB on April 06, 2012, 07:37:52 AM
lister it could be worth a try for a clean install using the avast uninstall tool in safemode for all versions of avast you have ever installed http://www.avast.com/uninstall-utility
Title: Re: The Base Filtering Engine service hung on starting
Post by: Asyn on April 06, 2012, 07:44:36 AM
Quote from: lister on April 06, 2012, 03:00:57 AM
This behaviour only occurs about every 1 in 4/5 times every boot. This started occuring since I updated to avast 7. There have been a few posts possibly linking this to SSDs and/or 64 bit systems (or comodo).

Either way, the solution is that various other windows services do not start or hang and a reboot is required. How can I help track down this problem, would an uninstall/reinstall help? Any suggestions would be appreciated, thx

Read here: http://forum.avast.com/index.php?topic=95585.msg771330#msg771330
Title: Re: The Base Filtering Engine service hung on starting
Post by: lister on April 06, 2012, 03:26:25 PM
I applied the patch the patch, I'll see if that corrects the issue. Thanks.

updated my specs  ;)
Title: Re: The Base Filtering Engine service hung on starting
Post by: Asyn on April 07, 2012, 05:59:29 AM
Quote from: lister on April 06, 2012, 03:26:25 PM
I applied the patch, I'll see if that corrects the issue. Thanks.

You're welcome.
Title: Re: The Base Filtering Engine service hung on starting
Post by: RejZoR on April 17, 2012, 06:47:17 PM
When will this be officially included in an update? My laptop was fine since the report of this bug but now all of the sudden it started again. I was so pissed i tossed avast! of the laptop and installed MSE for the time being. It has to do this crap when you need the computer the most.
Title: Re: The Base Filtering Engine service hung on starting
Post by: Asyn on April 18, 2012, 05:41:13 AM
Quote from: RejZoR on April 17, 2012, 06:47:17 PM
When will this be officially included in an update?

In ~ 3 weeks in the next beta.
Title: Re: The Base Filtering Engine service hung on starting
Post by: RejZoR on April 18, 2012, 08:11:57 AM
Where did you get this info? Have to check our closed section i guess...