Avast WEBforum
Other => Viruses and worms => Topic started by: max05xiii on April 07, 2012, 11:37:26 PM
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Hello,
I recently installed Avast and performed a boot up scan. I canceled the scan and tried rebooting my computer but it always restarts at the windows logo. I cant get into safe mode either. I've researched this error and saw that I had to do an FRST scan. I've attached it below. Any help would be greatly appreciated.
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Hello,
I recently installed Avast and performed a boot up scan. I canceled the scan and tried rebooting my computer but it always restarts at the windows logo. I cant get into safe mode either. I've researched this error and saw that I had to do an FRST scan. I've attached it below. Any help would be greatly appreciated.
Did you have another antivirus installed at the time you ran Avast! Or maybe the reason Avast! was installed? Why was the scan cancelled?
In any case, if you are not able to get into safe mode, there are ways around that, say, booting into a live os cd. A resident malware expert will be along, essexboy has been notified.
Go here on another computer, and follow the instructions here: http://forum.avast.com/index.php?topic=53253.0 (http://forum.avast.com/index.php?topic=53253.0) Please attach all resulting logs here, not in the LOGS topic, using Attachments and other options below the forum text box lower left-hand corner when replying. I know at the moment the computer is not usable, but the above is for when it is.....
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Hi when you cancelled the scan you stopped Avast halfway through the repair process As it had not yet changed a registry key that was the cause of the boot failure
Download the attached fixlist.txt to the same USB drive as FRST
Run FRST and click Fix
Reboot to normal windows
Once there then please run aswMBR and OTL