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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Dr Zyklon on April 08, 2012, 05:50:16 PM

Title: Windows Vista won't load after boot-time scan
Post by: Dr Zyklon on April 08, 2012, 05:50:16 PM

I ran a boot time scan on my mother's laptop and after the scan everything froze and Windows won't load. I just get a blank screen with a cursor. I can't even start in Safe Mode.

Any suggestions would be appreciated.

Title: Re: Windows Vista won't load after boot-time scan
Post by: Lisandro on April 08, 2012, 08:46:46 PM

Did you take any automated actions at boot time (like moving infected files to Chest, delete, etc.)?
Do you have Windows Vista DVDs?
Maybe this help: http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/

Title: Re: Windows Vista won't load after boot-time scan
Post by: Dr Zyklon on April 09, 2012, 12:17:47 PM

The recovery disk I downloaded solved the problem, whatever it was.  Thank you.

Title: Re: Windows Vista won't load after boot-time scan
Post by: Lisandro on April 09, 2012, 02:17:22 PM

Quote from: Dr  Zyklon on April 09, 2012, 12:17:47 PM

The recovery disk I downloaded solved the problem, whatever it was.  Thank you.

You're welcome. Feel free to come back any time you need help or just to change experiences 8)