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Other => General Topics => Topic started by: Berkanna on April 13, 2012, 04:30:29 AM

Title: reinstall help
Post by: Berkanna on April 13, 2012, 04:30:29 AM

Hi I saw this question was asked b4 but I think the user figured it out and never got back.

I just refomatted my HD and installed Win 7. I had avast Pro addition before I did that. I thought I saved a screen shot of the receipt I got but I can't find it on the back up drive. I also tried the option avast has to enter your email address and the last 5 digits of the credit card i used to purchase it but it said my account was not found.

How do I reinstall Avast Pro or do I actually have to call customer service?

Title: Re: reinstall help
Post by: Asyn on April 13, 2012, 06:33:56 AM

Quote from: Berkanna on April 13, 2012, 04:30:29 AM

How do I reinstall Avast Pro or do I actually have to call customer service?

1. Use this to get your license resent: http://www.avast.com/resend-license-paid.php
2. Download and install: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe

Title: Re: reinstall help
Post by: Berkanna on April 13, 2012, 06:36:54 PM

Thanks very much that worked perfectly!

Title: Re: reinstall help
Post by: Asyn on April 14, 2012, 05:42:22 AM

Quote from: Berkanna on April 13, 2012, 06:36:54 PM

Thanks very much that worked perfectly!

You're welcome.