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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: RogueIP on April 15, 2012, 03:26:50 AM

Title: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: RogueIP on April 15, 2012, 03:26:50 AM
I am unable to register Avast 7, when I select the 'Or register free antivirus (base protection only)' radio button and then click on the big green 'Continue' button nothing happens.

I do not have any popup blockers installed, MSE has never been installed.  The previous A/V software was Avast 6.  This is a fresh install after having performed a complete uninstall of Avast 6 using the special uninstall utility.



Any tips?
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: Lisandro on April 15, 2012, 03:59:05 AM
Some days ago there were a trouble in the registration servers.
Maybe you can wait a little with the trial version and test again.
Is your avast updated?
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: Asyn on April 15, 2012, 08:47:08 AM
Quote from: RogueIP on April 15, 2012, 03:26:50 AM
I am unable to register Avast 7, when I select the 'Or register free antivirus (base protection only)' radio button and then click on the big green 'Continue' button nothing happens.

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1073
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: candid.trader on April 16, 2012, 03:39:48 PM
@ Asyn

Thanks for providing info about offline registration process. I was experiencing the same issue with online registration.

Still have not received the registration key, though!

Update: Received the key and registered successfully. :)
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: Asyn on April 17, 2012, 05:18:36 AM
Quote from: candid.trader on April 16, 2012, 03:39:48 PM
@ Asyn

Thanks for providing info about offline registration process. I was experiencing the same issue with online registration.

You're welcome.
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: stansfield on April 19, 2012, 10:12:04 PM
Hey, have exactly the same problem on Win 7 64-bit, and on a freshly installed system, so it's definitely a bug within Avast... Hopefully someone will take care if it soon.

@Asyn
Thanks for the link to the offline registration, I'm waiting for the email now..

btw, if I choose any one of the paid options (Internet Security) the Continue button works just fine... interesting ;)
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: Asyn on April 19, 2012, 10:18:05 PM
Quote from: stansfield on April 19, 2012, 10:12:04 PM
@Asyn
Thanks for the link to the offline registration, I'm waiting for the email now..

You're welcome.
Title: Re: Unable to register Avast 7 - XP Home SP3. | Nothing happens.
Post by: Hawkeye_09 on April 22, 2012, 08:56:48 AM
HI EVERYBODY!!! I EXACTLY KNOW HOW TO REGISTER IT! SEE.... AFTER YOU CHOSE THE "Or register free antivirus (base protection only)" THEN CLICK "CONTINUE", PRESS THE ESCAPE KEY "Esc" THEN THE REGISTRATION FORM WILL LOAD... THEN FILL IT UP, THEN CLICK "REGISTER FOR FREE LICENSE. TA DA!!! HEHE I JUST DISCOVERED IT MYSELF AFTER I GOT ANGRY WHEN THEY SAID THAT I SHOULD WAIT FOR 30 MINUTES AFTER I USED THE OFF-LINE REGISTRATION.... WELL GOOD LUCK FOR YOU