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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tommytinkroom on April 17, 2012, 11:04:33 AM

Title: Avast 7 free unable to register
Post by: tommytinkroom on April 17, 2012, 11:04:33 AM
When i try to register i click continue and nothing happens.
After a bit of googling i see other people have had this problem
for quite a while.
Is this some sort of permanent error?
Title: Re: Avast 7 free unable to register
Post by: CraigB on April 17, 2012, 11:15:11 AM
Try repairing then reboot and see if your able to register then, if you have any third party firewall installed make sure you have excluded each from one another.
Title: Re: Avast 7 free unable to register
Post by: tommytinkroom on April 17, 2012, 12:03:14 PM
Thanks for your reply.I tried repair,and still the same.
So i uninstalled and ran avast clear and then downloaded
Avast free from avast website and still the same,click on
continue to register and nothing happens.
Title: Re: Avast 7 free unable to register
Post by: DavidR on April 17, 2012, 12:15:26 PM
This is more likely to be a problem with the registration server/s, you could try the off-line method.

- Web site (Off-line) Registration rather than using UI Registration see support.avast knowledgebase article 612 Off-line registration. (https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=612#idt_02)
Title: Re: Avast 7 free unable to register
Post by: tommytinkroom on April 17, 2012, 12:28:32 PM
This is more likely to be a problem with the registration server/s, you could try the off-line method.

- Web site (Off-line) Registration rather than using UI Registration see support.avast knowledgebase article 612 Off-line registration. (https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=612#idt_02)

Yeah tried that and it said try again later.
Title: Re: Avast 7 free unable to register
Post by: DavidR on April 17, 2012, 01:46:24 PM
I guess the issue with the UI registration is pushing more on to the off-line registration. Though no rush having just done a clean reinstalled you should have 30 days to go before you need to register ?
Title: Re: Avast 7 free unable to register
Post by: tommytinkroom on April 17, 2012, 02:49:32 PM
I guess the issue with the UI registration is pushing more on to the off-line registration. Though no rush having just done a clean reinstalled you should have 30 days to go before you need to register ?

Problem fixed,managed to get it registered offline.