Avast WEBforum
Consumer Products => Avast Mobile Security => Avast Mobile Security for Android => Topic started by: reinhardholzner on April 20, 2012, 07:26:45 PM
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Hi all,
for those that have concerns about permission usage of avast! Mobile Security and avast! Anti-Theft, we've now prepared a knowledge base article describing what we use the permissions for. I hope this helps all customers. If you have any questions feel free to post them here.
https://www.avast.com/faq.php?article=AVKB66#idt_320
best regards
Reinhard
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Holzner, do you think on translating this content to another languages?
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Holzner, do you think on translating this content to another languages?
This would be a very good idea..!!
How about German..?? ;)
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Hi all!
I'll be working on the german translation. Will be available this week.
Werner
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Hi all!
I'll be working on the german translation. Will be available this week.
Werner
Great..!! :) Thanks Werner..!!
Asyn
PS: Translation of the AMS documentation (the pdf) would also be nice. ;)
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Hi i just bought a xperia ray phone which has android 4.0 (ICS). but when i try to activate gps it ask to have rooted device :(. My phone is not rooted due to warranty issues. Is there anyway to activate gps without rooting my phone.
macAFee mobile security has this feature to get gps information from non-rooted phone.
Is this possible??
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Hi,
you need root only to remote enable the GPS if it is disabled. If you have GPS enabled by default, you don't need root to receive coordinates from it using Anti-Theft.
Filip
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But some time phone can lost while GPS is inactive. Therefore my opinion is to have this remotely too. By the way to activate GPS from the remote location why it need super user permission. I don't know,but i think its good when avast launching the internet controls, give a update to the client too.(by fixing the root permission on GPS activation)
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I like to add another point. without root permission firewall also not working. hope these feedback consider when it comes to next release..
Thank you.....
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Hi,
if it would be possible without root, it would have been done like that already. We tried to do it, but didn't come up with a solution. If you know an app that can provide firewall without root or activate GPS on all devices without root, give us a heads up and we will take a look at it.
Filip
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Hi,
Bought me recently an Archos A70H2, Google play tells me my tablet is not compatible. Will Avast! mobile security will be available for this device recently or do I have to install an other product? :'(
Rik
This is my first post on this forum, ans clearly not posted at the right place, how do I move?
sorry and thanks
Rik
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Hi,
can't move it, sorry, but can give you a reply - if Google Play doesn't let you install the app (don't know why), you can try it from different stores - for example Opera Apps.
Filip
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Link is not working here ... getting redirected to support3.avast.com :-\
Can you try again? Redirects me to support3 as well, but the page loads fine.
Filip
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I understand what you say regarding the necessity of permissions. But it's still troubling to know that if you (Avast) wanted to you could read every text message I've ever sent (and by the terms of the installation agreement I would have no legal privacy protection since I gave you "permission" do to so). As I said, I understand your reasoning for why this permission may be necessary, but it's awefully ironic that installing security/privacy protection software like Avast requires one to compromise the very privacy they are trying to protect!
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Hi,
that is how Android is designed, unfortunately :( We can't do anything about that.
Filip
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Hi everyone, i really need your help. How to unlock my phone back after it has been locked using mobile security eventhough i have unlocked it before i removed the mobile in my avast device. Now my BIG problem i cannot access my Hand oribaskphone and no device setting in avast that i can change the seeting back because i have remove the device. Why suddenly it locked me again after i have removed the setting?
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It's awefully ironic that installing security/privacy protection software like Avast requires one to compromise the very privacy they are trying to protect!
Well, everything depends on what avast! do with the content of your messages which is nothing. You can trust your security vendor or you can't install a security program. Like Filip said, the Android architecture requires that.
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Hi all,
for those that have concerns about permission usage of avast! Mobile Security and avast! Anti-Theft, we've now prepared a knowledge base article describing what we use the permissions for. I hope this helps all customers. If you have any questions feel free to post them here.
http://support.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1252
best regards
Reinhard
Note: The link is dead. Can someone fix it please or provide a new link. Thanks.
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Hi,
it's working for me (maybe some temporary down time). Can you try again? Thanks.
Filip
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Hi,
it's working for me (maybe some temporary down time). Can you try again? Thanks.
Filip
Hi Filip,
it's still dead. I also tried it with "support3.avast.com".
Btw, I can't reach the link for several weeks now. Any idea..!??
Thanks Asyn
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Hi,
it forwards me here https://support3.avast.com/index.php?languageid=1&group=eng&_m=knowledgebase&_a=viewarticle&kbarticleid=1252 Hmm, does simple support.avast.com load for you? I just tried on my mobile connection (which is outside company network) and it loads for me just fine.
Filip
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Hmm, does simple support.avast.com load for you?
Yes. It brings me to this page. (See screenshot)
Asyn
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And this one doesn't load, right? https://support3.avast.com/
Filip
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And this one doesn't load, right? https://support3.avast.com/
Filip
Yes, that's right. It doesn't load.
Asyn
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Changed link in the first post :)
Filip
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Thanks Filip, problem solved. :)
Asyn
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Hi! I have paid my premium version, but I'm using another device and the status of signature in playstore says it's canceled. how do I transfer my signature to the new device?
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Hi! I have paid my premium version, but I'm using another device and the status of signature in playstore says it's canceled. how do I transfer my signature to the new device?
Hi,
you don't as it's completely free now.
Filip
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Changed link in the first post :)
Filip
Hi Filip, the problem is back, as the link leads to an empty FAQ.
I'd suggest to either update the FAQ or unsticky this thread.
Cheers,
Asyn
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Changed link in the first post :)
Filip
Hi Filip, the problem is back, as the link leads to an empty FAQ.
I'd suggest to either update the FAQ or unsticky this thread.
Cheers,
Asyn
Hi,
I'm not a mod anymore so can't really help you with that :(
Filip
Edit: To be clear, I'm kind of a half mod here, I can remove posts for example (I think), but can't edit them.
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Changed link in the first post :)
Filip
Hi Filip, the problem is back, as the link leads to an empty FAQ.
I'd suggest to either update the FAQ or unsticky this thread.
Cheers,
Asyn
Hi,
I'm not a mod anymore so can't really help you with that :(
Filip
Edit: To be clear, I'm kind of a half mod here, I can remove posts for example (I think), but can't edit them.
OK Fillip, so could you please forward it to the one in charge now..? Thanks.
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Hi, it has been changed.
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Hi, it has been changed.
Thanks Tereza & Tomas. :)
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Hmm, I don't see a complete breakdown of what all the permissions are used for.
Perhaps the link is down again?
I get directed to a generalized FAQ page that mentions a couple of permissions and why they are required but not all.
I already understand what most of the permissions are used for except Bluetooth Admin.
What is this used for in the Avast app?
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I guess my valid question does not deserve an answer.
Raises more questions.
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A reworked FAQ article was promised a while ago.
Still waiting... :( :-\
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A reworked FAQ article was promised a while ago.
Still waiting... :( :-\
Yes, that was over a year ago!
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Hi, sorry for the delay - there were some other priorities recently and it was hard to get this through, but we finally have the promised FAQ article. Find it on https://support.avast.com/en-us/article/Mobile-Security-permissions/
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Thanks Tereza, better late than never... ;)
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Avast is the BEST app in this world buttt I can't get it on my phone :( why? it's Android
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Hi, please set up a separate thread for this and specify there how exactly you "can't get it on your phone" (unable to download, install or run?).