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Other => Viruses and worms => Topic started by: donjuangirl on April 21, 2012, 05:46:34 PM

Title: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 05:46:34 PM
Hi if anyone out there can help me have been having issues with my web browser pages  any page I go on does not fully load and with that I see boxes with a red X inside. I did a scan with Malwarebytes and it found 44 items but still the issue hasnt been resolved I did another scan again and malwarebytes found 6 items I save the log I will be attaching it shortly. I did a scan with superantispyware serveral times just like with the malwarebytes and everytime I think the adwares are gone after rebooting there still there I have a log from the Superantispyware scan. If anybody can help me in solving this issue for good it will be great. 
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: Pondus on April 21, 2012, 06:16:01 PM
your malwarebytes log say "NO ACTION TAKEN"  did you not click the remove selected button after scan  ?
the detection in this logs also PUP detection. PUP = Possible Unwanted Program


also, SAS scan for tracking cookies....and will find this at almost every scan after you have surfed the net, tracking cookies are nothing to worry about
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: Pondus on April 21, 2012, 06:24:07 PM
Follow this guide and attach the logs from OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 06:30:58 PM
yes I did here are all the scan reports that I've been doing since yesterday
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 06:41:17 PM
here are the scans from Superantispyware each time after removals my  computer robooted so I don't know I did everything that I was suppose to do like I was always do.
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 07:15:49 PM
Here are the results
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 07:21:13 PM
Here you go
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 07:24:43 PM
I cant send you the OTL the file is too large. So what do I do so I can send it to you ?
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 21, 2012, 07:32:52 PM
Is it to large to attach ?   If so could you upload to a file sharing site like Mediafire and post the sharing link please
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 07:40:06 PM
yes its too large to attach. Ok I will try
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 08:14:03 PM
here you go  I hope I did it right essexboy  :) http://www.mediafire.com/view/?3g6rcjm7jjp9xr4 (http://www.mediafire.com/view/?3g6rcjm7jjp9xr4)
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 21, 2012, 08:52:59 PM
OK not a lot apparent there but your Host file needs resetting

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

If you have Malwarebytes 1.6 or better installed please disable it for the duration of this run
To disable MBAM
Open the scanner and select the protection tab
Remove the tick from "Start with Windows"
Reboot and then run OTL
(http://i1224.photobucket.com/albums/ee362/Essexboy3/mbamstop.jpg)

Run OTL
THEN

Go to Control Panel > Internet options
Select the Advanced tab
Click reset
Close internet options and then retry
Let me know if the pictures are present
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 09:04:04 PM
essexboy I dont have it I am using the free version of malwarebytes so doesit matter
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 21, 2012, 09:05:03 PM
Ok just run OTL then  ;D
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 09:07:45 PM
ok  :)
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 10:12:12 PM
Hi Essexboy :) I am still having the same problem even on the avast forum I see the the boxes in various places with a red X inside. This so wierd what causes this problem anyway. here is the log
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: Pondus on April 21, 2012, 10:34:03 PM
can this be it ?

Red X appears instead of image?
http://askbobrankin.com/red_x_appears_instead_of_image.html
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 10:53:17 PM
yes Pondus.I checked everything that was said in the article and the Red X' s  are still there.
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 21, 2012, 11:58:56 PM
Thanks guys for your help I solved the problem I upgraded to the latest verison of google chrome I had internet explorer 8 and the red x's are gone.
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 22, 2012, 12:28:17 AM
That would suggest a problem within the flash programme as Chrome carries its own copy

Might be worth uninstalling and then reinstalling flash for IE
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 22, 2012, 12:57:30 AM
I don't understand what you mean essexboy
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 22, 2012, 12:39:03 PM
If IE is still having the same problem then we may need to uninstall and then reinstall the Flash player
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: donjuangirl on April 22, 2012, 11:52:38 PM
Thanks essexboy I did as you said :). Quick question Am using a the superantispyware free edition I want to know if there is another good free antispyware I can use  because like I said before in the previous replies everytime I do a scan  it will find adware of course after that it goes through the removal process and ask to reboot my computer, but after my computer reboots okay it starts over I do another scan  just in case again and still there is more adware that is found after the first scan second,and third I never had that problem before its like the superantispyware isn't doing its job.Please give mesome insight as to what to do. :)
Title: Re: Web browser issues pages do not fully load I see boxes with a red X's E
Post by: essexboy on April 23, 2012, 11:31:56 PM
I believe there is a function within SAS where you can disable cookie scans - as that is probably all it is detecting