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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: titormos on April 29, 2012, 08:58:45 PM

Title: cant unistall avast- doesnt update
Post by: titormos on April 29, 2012, 08:58:45 PM

hi
my problem is that my avast doesnt update for about 1-2 months
i tried to unistall it and istall it again but my pc cant unistall it and shows a message - avast , setup fatal error...........
how can i unistall it or fix it without unistall?
i apreciate any help

Title: Re: cant unistall avast- doesnt update
Post by: DavidR on April 29, 2012, 09:34:16 PM

I suggest you do a clean reinstall:
- Download the latest version of avast, 7.0.1426 http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe (http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe) and save it to your HDD, somewhere you can find it again (if you didn't save your last download). Use that when you reinstall.

- Download the avast! Uninstall Utility, aswClear.exe find it here (http://www.avast.com/uninstall-utility) and save it to your HDD (it has uninstall tools for 5.x, 6.0.x and 7.0.x).

• 1. Now uninstall avast! (using add remove programs, if you can't do that start from the next step), reboot.
• 2. run the avast! Uninstall Utility from safe mode, first for 6.x if previously installed and then for 7.0, once complete reboot into normal mode.
• 3. install the latest version, reboot.

The above instructions presume you are using avast free.