Avast WEBforum
Other => Viruses and worms => Topic started by: WolfAlvein on May 04, 2012, 02:23:23 AM
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Hi everyone on the avast community first of all I want to say Hi this is my first time posting in the forum and was trying to get some help on the viruses I got which are has follow:
C:\Windows\system32\dlaudfam.dll Win64:ZAcces-E[Rtk]
C:\Windows\assembly\GAC_32\desktop.ini Win32:Sirefef-FQ[Drp]
C:\Windows\assembly\GAC_64\desktop.ini Win32:Sirefef-HO[Drp]
all 3 of them repeat another time but are exactly the same threat and are located in the same place, if anyone can help me out I would really appreciate it. Thanks in Advance.
And I didn't post the log because I couldn't seem to find it if anyone can tell me where to look I will gladly put it.
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follow the guide here and attach (not copy and paste) logs from Alwarebytes / OTL / aswMBR
http://forum.avast.com/index.php?topic=53253.0
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Monitoring... :)
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Ok I have followed the instructions just , And here are the logs, I hope this helps out. Thanks for your time
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Hi,
Please download and run ERUNT (http://www.snapfiles.com/get/erunt.html) (Emergency Recovery Utility NT). This program allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. **Remember if you are using Windows Vista as your operating system right-click the executable and Run as Administrator.
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Run OTL.exe
- Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:Services
:OTL
MOD - [2010/11/20 07:49:56 | 000,232,448 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.DLL
MOD - [2010/11/20 07:49:56 | 000,232,448 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll
SRV:[b]64bit:[/b] - [2009/07/13 21:09:46 | 000,006,656 | ---- | M] (Oak Technology Inc.) [Auto | Running] -- C:\Windows\SysNative\dlaudfam.dll -- (symantecantibotfilter)
IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://latam.msn.com/?ocid=iehp
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = es-VE
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 59 4D 3F E4 AC 21 CD 01 [binary data]
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
O4 - HKLM..\Run: [Chrome] C:\chrome\chrome.exe ()
O33 - MountPoints2\{0fae8f9e-924e-11e1-a45c-ecbbb055d52d}\Shell - "" = AutoRun
O33 - MountPoints2\{0fae8f9e-924e-11e1-a45c-ecbbb055d52d}\Shell\AutoRun\command - "" = E:\Setup.exe
O33 - MountPoints2\{2491e0d2-7819-11e1-9f61-6cf04908210c}\Shell - "" = AutoRun
O33 - MountPoints2\{2491e0d2-7819-11e1-9f61-6cf04908210c}\Shell\AutoRun\command - "" = F:\SETUP.EXE -- [2000/10/06 08:25:47 | 000,030,208 | R--- | M] ()
O38 - SubSystems\\Windows: (ServerDll=consrv:ConServerDllInitialization,2)
NetSvcs:[b]64bit:[/b] symantecantibotfilter - C:\Windows\SysNative\dlaudfam.dll (Oak Technology Inc.)
[2012/04/16 05:10:51 | 000,000,000 | -HSD | C] -- C:\chrome
[2012/04/30 21:16:18 | 000,000,000 | -HS- | M] () -- C:\Windows\SysNative\dds_trash_log.cmd
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot when it is done
- Then run a new scan and attach a new OTL log ( don't check the boxes beside LOP Check or Purity this time )
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In your next reply please attach both of the logs made by OTL. :)
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Hi,
Please download and run ERUNT (http://www.snapfiles.com/get/erunt.html) (Emergency Recovery Utility NT). This program allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed. **Remember if you are using Windows Vista as your operating system right-click the executable and Run as Administrator.
----------
Run OTL.exe
- Copy/paste the following text written inside of the code box into the Custom Scans/Fixes box located at the bottom of OTL
:Services
:OTL
MOD - [2010/11/20 07:49:56 | 000,232,448 | ---- | M] () -- \\?\globalroot\systemroot\syswow64\mswsock.DLL
MOD - [2010/11/20 07:49:56 | 000,232,448 | ---- | M] () -- \\.\globalroot\systemroot\syswow64\mswsock.dll
SRV:[b]64bit:[/b] - [2009/07/13 21:09:46 | 000,006,656 | ---- | M] (Oak Technology Inc.) [Auto | Running] -- C:\Windows\SysNative\dlaudfam.dll -- (symantecantibotfilter)
IE:[b]64bit:[/b] - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:[b]64bit:[/b] - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://latam.msn.com/?ocid=iehp
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = es-VE
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 59 4D 3F E4 AC 21 CD 01 [binary data]
IE - HKU\S-1-5-21-2867371149-973426490-2754773127-1000\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
O4 - HKLM..\Run: [Chrome] C:\chrome\chrome.exe ()
O33 - MountPoints2\{0fae8f9e-924e-11e1-a45c-ecbbb055d52d}\Shell - "" = AutoRun
O33 - MountPoints2\{0fae8f9e-924e-11e1-a45c-ecbbb055d52d}\Shell\AutoRun\command - "" = E:\Setup.exe
O33 - MountPoints2\{2491e0d2-7819-11e1-9f61-6cf04908210c}\Shell - "" = AutoRun
O33 - MountPoints2\{2491e0d2-7819-11e1-9f61-6cf04908210c}\Shell\AutoRun\command - "" = F:\SETUP.EXE -- [2000/10/06 08:25:47 | 000,030,208 | R--- | M] ()
O38 - SubSystems\\Windows: (ServerDll=consrv:ConServerDllInitialization,2)
NetSvcs:[b]64bit:[/b] symantecantibotfilter - C:\Windows\SysNative\dlaudfam.dll (Oak Technology Inc.)
[2012/04/16 05:10:51 | 000,000,000 | -HSD | C] -- C:\chrome
[2012/04/30 21:16:18 | 000,000,000 | -HS- | M] () -- C:\Windows\SysNative\dds_trash_log.cmd
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
:Commands
[purity]
[emptytemp]
[start explorer]
[Reboot]- Then click the Run Fix button at the top
- Let the program run unhindered, reboot when it is done
- Then run a new scan and attach a new OTL log ( don't check the boxes beside LOP Check or Purity this time )
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In your next reply please attach both of the logs made by OTL. :)
Ok, first of all thanks for helping me out.
I did what you asked me and it generated a lot of problems with my PC mainly the fact that It wouldn't boot anymore, It would get to the starting windows logo and after that instead of taking me to the users screen it would reboot, I had to do a system restore to a point where the virus is still here, I will re-run everything and re-post the logs.
Edit: Added the logs.
I did the Malwarebytes scan but didn't fix the problems since that would have made me restart the PC and it would have crashed it again like last time, I run it last the logs are all here now, hope it helps. Thanks
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Hi,
Download Combofix from either of the links below, and save it to your desktop.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
--------------------------------------------------------------------
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt for further review.
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Hi,
Download Combofix from either of the links below, and save it to your desktop.
Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)
**Note: It is important that it is saved directly to your desktop**
--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html&pid=494216#entry494216)
--------------------------------------------------------------------
Right-Click and Run as Administrator on ComboFix.exe & follow the prompts.
Notes:
1. Do not mouse-click Combofix's window while it is running. That may cause it to stall.
2. Do not "re-run" Combofix. If you have a problem, reply back for further instructions.
3. If after the reboot you get errors about programmes being marked for deletion then reboot, that will cure it.
- When finished, it will produce a report for you.
- Please post the C:\ComboFix.txt for further review.
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Here is the Log for comboFix
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Hi,
Thanks for getting me that. ComboFix looks like it may not have run through all the way; however, it did remove the worst entries already. :) Could you run ComboFix again and attach the new log please?
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Hi,
Thanks for getting me that. ComboFix looks like it may not have run through all the way; however, it did remove the worst entries already. :) Could you run ComboFix again and attach the new log please?
Ok here is the new log, and combofix had to make a deeper scan, by the way I'had to start the PC on safe mode with networking because it had trouble starting normally, well I hope it helps
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Hi,
- Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
ClearJavaCache::
DirLook::
c:\users\Andres Scarpone\DA909E623B454BA18B58FCAEBA4BCEC9.TMP
c:\windows\3F5C371F8EA24F259D3DD0B4526E3AEA.TMP
c:\program files (x86)\Common Files\i4j_jres
Folder::
C:\chrome
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Chrome"=-
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-]
"Chrome"=-
Netsvc::
symantecantibotfilter
Driver::
symantecantibotfilter
- Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
(http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif)
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
- ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
- When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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Hi,
- Please open Notepad (Start -> Run -> type notepad in the Open field -> OK) and copy and paste the text present inside the code box below:
ClearJavaCache::
DirLook::
c:\users\Andres Scarpone\DA909E623B454BA18B58FCAEBA4BCEC9.TMP
c:\windows\3F5C371F8EA24F259D3DD0B4526E3AEA.TMP
c:\program files (x86)\Common Files\i4j_jres
Folder::
C:\chrome
Registry::
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Chrome"=-
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\run-]
"Chrome"=-
Netsvc::
symantecantibotfilter
Driver::
symantecantibotfilter
- Save this as CFScript.txt and change the "Save as type" to "All Files" and place it on your desktop.
(http://img.photobucket.com/albums/v706/ried7/CFScriptB-4.gif)
- Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before following the steps below. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
- Referring to the screenshot above, drag CFScript.txt into ComboFix.exe.
- ComboFix will now run a scan on your system. It may reboot your system when it finishes. This is normal.
- When finished, it shall produce a log for you. Copy and paste the contents of the log in your next reply.
CAUTION: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
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OK here's the log fro the new operation thanks for the help.
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Hi,
Malwarebytes
I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
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ESET Online Scanner:
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here (http://"http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.htmll").
Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
- Please go here (http://www.eset.com/us/online-scanner/) then click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS1.gif)
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
- Select the option YES, I accept the Terms of Use then click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS2.gif)
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS3.gif)
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
- Now click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS4.gif)
- Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
- Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
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In your next reply please attach the logs made by Malwarebytes and ESET online scanner. :)
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Hi,
Malwarebytes
I see that you have Malwarebytes already on your computer. Please open Malwarebytes, update it and then run a Quick Scan. Save the log that is created for your next reply.
----------
ESET Online Scanner:
Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here (http://"http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.htmll").
Vista users: You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
- Please go here (http://www.eset.com/us/online-scanner/) then click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS1.gif)
Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
- Select the option YES, I accept the Terms of Use then click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS2.gif)
- When prompted allow the Add-On/Active X to install.
- Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
- Now click on Advanced Settings and select the following:
- Scan for potentially unwanted applications
- Scan for potentially unsafe applications
- Enable Anti-Stealth Technology
- Now click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS3.gif)
- The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
- When completed the Online Scan will begin automatically.
- Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
- When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
- Now click on: (http://i280.photobucket.com/albums/kk173/Dakeyras_album2/EOLS4.gif)
- Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
- Copy and paste that log as a reply to this topic.
Note: Do not forget to re-enable your Anti-Virus application after running the above scan!
----------
In your next reply please attach the logs made by Malwarebytes and ESET online scanner. :)
Hi again, thanks for all your help here are the new logs, and sorry for all the trouble...
By the way all the folders that where before hidden aren't hidden now, all of this after combofix finished, is that normal??
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Hi,
No troubles at all. :)
By the way all the folders that where before hidden aren't hidden now, all of this after combofix finished, is that normal??
Yes that is normal and nothing to be worried about.
Please run Malwarebytes again and then remove all the entries that are found.
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First open an elevated command prompt > Click Start and type cmd in Start Search.
When cmd.exe populates above, right click it and select Run as Administrator to open an elevated command prompt.
Copy the contents of the code box > right click in the command window and select paste
del "D:\Juegos\Insanely Twisted Shadow Planet\Play.exe"
Press Enter
Close the Command Prompt.
In your next reply please attach the log made by Malwarebytes and let me know how your system is running now. :)
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OK, done and done, here is the new log, I also did a new scan with avast and well I still have the 3 main reasons of the post but the chrome Trojan is gone now thanks to malwarebytes, and the computer started up better, this time I didn't need to do a restore point.
No the problem is still this:
C:\Windows\system32\dlaudfam.dll Win64:ZAcces-E[Rtk]
C:\Qoobox\Quarentine\C\Windows\system32\consrv.dll.vi Win32:Sirefef-HO[Drp]
C:\Qoobox\Quarentine\C\Windows\assembly\GAC_32\desktop.ini.vi Win32:Sirefef-FQ[Drp]
C:\Qoobox\Quarentine\C\Windows\assembly\GAC_64\desktop.ini.vi Win32:Sirefef-HO[Drp]
Thanks
-
Hi,
The entries in Qoobox are already quarantined by ComboFix so they are ok.
Run a new scan with both aswMBR.exe and ComboFix. Attach the logs to your next reply.
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Ok so here are the new logs, and I wanted to ask may I delete the files that are quarantined, or if I do so will it affect my PC???
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Hi,
No don't move anything around until we give you the all clear. :)
Please double click the aswMBR icon to run it.
Vista and Windows 7 users right click the icon and choose "Run as administrator".
- Click the Scan button to start scan.
- When scan finishes, press the Fix Button. Once the Fix is done, press the Save Log button and save the log to your desktop. You need to reboot your computer when its done before you do anything else, then post the log that will be on your desktop.
-
OK here is the new log the program cleared the dlaudfam.dll virus and then restarted, had to do the scan again to get the log sorry about that.
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That looks better. How is your system running? :)
-
The PC is back to normal thanks, but I really wish to be able to delete the files that are in quarentine and not affect the PC I hope they don´t.
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there is no rush to delete files from quarantine.....
infected files can not harm your computer when in quarantine....
-
Hi,
I really wish to be able to delete the files that are in quarentine and not affect the PC I hope they don´t.
Like Pondus stated...since they are in quarantine they are not a problem. When we remove our tools below, the items in quarantine will be removed along with the tools.
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P2P - I see you have P2P software µTorrent installed on your machine. We are not here to pass judgment on file-sharing as a concept. However, we will warn you that engaging in this activity and having this kind of software installed on your machine will always make you more susceptible to re-infections and possibly Identity Theft. It likely contributed to your current situation.
Please note: Even if you are using a "safe" P2P program, it is only the program that is safe. You will be sharing files from uncertified sources, and these are often infected. The bad guys use P2P filesharing as a major conduit to spread their wares.
I would strongly recommend that you uninstall these now. You can do so via Control Panel >> Programs and Features.
----------
Providing there are no other malware related problems...
IT APPEARS THAT YOUR LOGS ARE NOW CLEAN :D SO LETS DO A COUPLE OF THINGS TO WRAP THIS UP!! :D
This infection appears to have been cleaned, but I can not give you any absolute guarantees. As a precaution, I would go ahead and change all of your passwords as this is especially important after an infection.
----------
The following will implement some cleanup procedures as well as reset System Restore points:
Click Start > Run and copy/paste the following text into the Run box as shown and click OK.
Combofix /Uninstall
(Note: There is a space between the ..X and the /U that needs to be there.)
(http://i1224.photobucket.com/albums/ee380/jeffce74/CF.jpg)
----------
Clean up with OTL:
- Right-click and Run as Administrator OTL.exe to start the program.
- Close all other programs apart from OTL as this step will require a reboot
- On the OTL main screen, press the CLEANUP button
- Say Yes to the prompt and then allow the program to reboot your computer.
----------
Any of the logs that you created for use in the forums or remaining tools that have not yet been removed can be deleted so they aren't cluttering up your desktop.
Here are some tips to reduce the potential for spyware infection in the future:
1. Make your Internet Explorer more secure - This can be done by following these simple instructions:
- From within Internet Explorer click on the Tools menu and then click on Options.
- Click once on the Security tab
- Click once on the Internet icon so it becomes highlighted.
- Click once on the Custom Level button.
- Change the Download signed ActiveX controls to Prompt
- Change the Download unsigned ActiveX controls to Disable
- Change the Initialize and script ActiveX controls not marked as safe to Disable
- Change the Installation of desktop items to Prompt
- Change the Launching programs and files in an IFRAME to Prompt
- Change the Navigate sub-frames across different domains to Prompt
- When all these settings have been made, click on the OK button.
- If it prompts you as to whether or not you want to save the settings, press the Yes button.
- Next press the Apply button and then the OK to exit the Internet Properties page.
2. Enable Protected Mode in Internet Explorer. This helps Windows Vista users stay more protected from attack by running Internet Explorer with restricted privileges as well as reducing the ability to write, alter or destroy data on your system or install malicious code. To make sure this is running follow these steps:- Open Internet Explorer
- Click on Tools > Internet Options
- Press Security tab
- Select Internet zone then place check next to Enable Protected Mode if not already done
- Do the same for Local Intranet, Trusted Sites and Restricted Sites and then press Apply
- Restart Internet Explorer and in the bottom right corner of your screen you will see Protected Mode: On showing you it is enabled.
3. Use and update an anti-virus software - I can not overemphasize the need for you to use and update your anti-virus application on a regular basis. With the ever increasing number of new variants of malware arriving on the scene daily, you become very susceptible to an attack without updated protection.
4. Firewall
Using a third-party firewall will allow you to give/deny access for applications that want to go online. Without a firewall your computer is susceptible to being hacked and taken over. Simply using a firewall in its default configuration can lower your risk greatly. A tutorial on firewalls can be found here[/color] (http://www.bleepingcomputer.com/forums/tutorial60.html). **There are firewalls listed in this tutorial that could be downloaded and used but I would personally only recommend using one of the following two below:
Online Armor Free (http://download.cnet.com/Online-Armor-Free/3000-10435_4-10426782.html)
Agnitum Outpost Firewall Free (http://download.cnet.com/Agnitum-Outpost-Firewall-Free/3000-10435_4-10913746.html)
5. Make sure you keep your Windows OS current. Windows XP users can visit Windows update (http://v4.windowsupdate.microsoft.com/en/default.asp) regularly to download and install any critical updates and service packs. Windows Vista/7 users can open the Start menu > All Programs > Windows Update > Check for Updates (in left hand task pane) to update these systems. Without these you are leaving the back door open.
6. WOT (http://www.mywot.com/) (Web of Trust) As "Googling" is such an integral part of internet life, this free browser add on warns you about risky websites that try to scam visitors, deliver malware or send spam. It is especially helpful when browsing or searching in unfamiliar territory. WOT's color-coded icons show you ratings for 21 million websites, helping you avoid the dangerous sites. WOT has an add-on available for Firefox, Internet Explorer as well as Google Chrome.
7.Finally, I strongly recommend that you read TonyKlein's good advice So how did I get infected in the first place? (http://www.geekstogo.com/forum/index.php?autocom=custom&page=How_did_I)
Please reply to this thread once more if you are satisfied so that we can mark the problem as resolved.
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Thank you for all your help and recomendations, the PC is working again like a charm, bye and thank you.
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Glad that we could help! :)