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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Duchess44 on May 04, 2012, 01:18:29 PM

Title: "Win A Free Macbook"?
Post by: Duchess44 on May 04, 2012, 01:18:29 PM
I just got a popup from Avast! Free telling me I could Win A Free Macbook.  Is this from them or do I have some strange virus?  Are they trying to sell something or what?  Is it because I have the free version I am now going to be subjected to popups and sales pitches?

Or is this just a contest they are running...or something?  Sorry, but I have never gotten any popups like this before from them.

Thanks
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 04, 2012, 01:24:47 PM
They aren't trying to sell you anything, it is a promotion for the new version of avast! Free Antivirus for Mac.

I haven't had the pop-up, but I can't enter it anyway as I believe you have to have a facebook account to enter and I flatly refuse to sign-up to facebook.
Title: Re: "Win A Free Macbook"?
Post by: JuninhoSlo on May 04, 2012, 01:27:52 PM
This is Avast Facebook contest. ;)

https://www.facebook.com/avast

Our long-awaited avast! Free for Mac is here. To celebrate it, we offer a chance to win a fabulous MacBook Air®. If you don’t have Mac yet but would like to go to Mac Promo tab above. All you need to do is to: take a photo of yourself with an apple and submit it in our contest. Picture with the most votes wins – and of course you can invite your friends to vote for you.
Title: Re: "Win A Free Macbook"?
Post by: jh1521 on May 04, 2012, 02:02:19 PM
Just registered to say: not cool. If avast starts showing ads I will switch to another antivirus.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 02:34:03 PM
is not an ad. it is an offer for u to win a free macbook (lucky draw u can call that, and it is useful info to me...well i am informed that i could win something worth $ from nothing - avast free)

there are ads in avast...but it is in a un-intrusive popup similar to this and it only happens once in about 3 months? maybe even less...not something i will make a fuss at all when i am having really gd free protection. (do u expect no advertisement in free products really...? it is a platform for them to promote their paid products)

besides, u can turn it off via avast gui -> community -> under community features (turn everything off by unchecking them)
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 04, 2012, 03:10:58 PM
Just registered to say: not cool. If avast starts showing ads I will switch to another antivirus.
Switching to another AV is good if you find a product that does a better job of protecting your system.
I personally haven't found a replacement and have used avast! since 2003.  :)
Switching because you saw an announcement which you can prevent by simply learning the settings,
doesn't make any sense.

Title: Re: "Win A Free Macbook"?
Post by: Lisandro on May 04, 2012, 03:20:29 PM
Switching because you saw an announcement which you can prevent by simply learning the settings,
doesn't make any sense.
Some of our decisions in life don't make any sense. Poor of us...
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 04, 2012, 03:27:13 PM
Eventually we all learn, there's no substitute for the best.  :)
(http://img.photobucket.com/albums/v190/bob3160/Avast%20Forum/Vlk02.jpg)
Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 04, 2012, 03:28:41 PM
Hope I never see it.   I get Facebook shoved down my throat by friends, family, and over half the sites I visit  (have no FB account and refuse to get one except under a fake name).   Do not need it from my AV, even if it is for a giveaway.  And I would rather not stop contributing to the community as a solution.  Or turn off any other setting, really.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 04, 2012, 03:36:08 PM
(http://content.screencast.com/users/bob3160/folders/Snagit/media/37181216-d87a-440b-a5d5-4d8e93e0e816/05.04.2012-07.35.20.png)
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 04, 2012, 03:37:34 PM
Hope I never see it.   I get Facebook shoved down my throat by friends, family, and over half the sites I visit  (have no FB account and refuse to get one except under a fake name).   Do not need it from my AV, even if it is for a giveaway.  And I would rather not stop contributing to the community as a solution.  Or turn off any other setting, really.

As I said "I haven't had the pop-up, but I can't enter it anyway as you have to have a facebook account to enter and I flatly refuse to sign-up to facebook.

Not that I would sell my soul to Apple by even getting a free mackbook air, as nice as it might be; I don't like the apple school of litigation (in the face of competition) and all of its proprietary restrictive practices you are tied to. For me a macbook air for free is too high a price to pay.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 04, 2012, 03:41:14 PM
I have a Facebook account and would happily accept an iPad if avast! wanted to send me one.  ;D ;D ;D


(Sorry David)
Title: Re: "Win A Free Macbook"?
Post by: rikiki on May 04, 2012, 03:44:43 PM
Saw the tray popup just now. Sign up just to post an opinion on this. Can it be made to be not so suspicious? Because it looks like the scam ads at various websites. Maybe add in Avast contest or something...
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 04, 2012, 04:21:37 PM
I have a Facebook account and would happily accept an iPad if avast! wanted to send me one.  ;D ;D ;D

(Sorry David)

No need to be sorry, I don't envy after any apple product, the company turns me off big time in their restrictive practices.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 04:38:41 PM
same here  ::) but if i get a macbook i would sell it away for $  ;D
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 04, 2012, 04:41:46 PM
same here  ::) but if i get a macbook i would sell it away for $  ;D

But I wouldn't even signup for facebook in the off-chance of winning a macbook air so that I could even sell it.
Title: Re: "Win A Free Macbook"?
Post by: CraigB on May 04, 2012, 04:45:47 PM

But I wouldn't even signup for facebook in the off-chance of winning a macbook air so that I could even sell it.
+1 ;D
Title: Re: "Win A Free Macbook"?
Post by: Libra on May 04, 2012, 05:20:25 PM
I don't have a facebook account.  I'm currently running Avast 6.0.1367 and I don't have any community settings in the Avast gui to stop this pop-up,  I just saw the pop-up and don't like it.  Why did I get it if facebook is required?

Sincerely, Libra
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 05:42:15 PM
this is because avast is not able to check if u have facebook account or not. it just tells u about the macbook thingy (as an information given out to all avast users).

i am sure there is community settings in avast v6 (i used it previously). try searching again.

edit 1: here u go, http://techdows.com/wp-content/uploads/2011/11/Disable-Avast-Market-in-Community-section.png

just follow the screenshot.
Title: Re: "Win A Free Macbook"?
Post by: realty_don on May 04, 2012, 05:57:29 PM
is not an ad. it is an offer for u to win a free macbook  ... it is in a un-intrusive popup

besides, u can turn it off via avast gui -> community -> under community features (turn everything off by unchecking them)

Unintrusive?  When it shows up with Avast not 'opened' but while I'm browsing the shark filled tank called the internet?   Geesh!   What are they thinking?  :o

Is your tip relevant to web browsers? 

The Settings / Community / Community Features specifies that that setting applies to "... control which community features will be displayed in the Avast interface"  (says nothing about affecting virus like pop-ups invading our browsing experiences when Avast is not opened).

rD
Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 04, 2012, 06:04:35 PM
Look, I don't like it either, but calling any pop-up "virus-like" is just silly and makes the people who stand against such things a lot less credible, lets stick to the facts and save the theatrics.

The pop-up, despite being appearing while you browse, is in no way connected to your browser.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 06:10:47 PM
it is relevant. advertisements from avast can be stopped by disabling features as shown in the screenshot posted. (including all advertisement pop-ups, not inclusive of virus definition pop-ups)

well it is un-intrusive in my opinion because it is highly unlikely u will see such stuff in like 3 months, even possibly longer period.

on top of that, theres the option to disable it completely as stated above.
Title: Re: "Win A Free Macbook"?
Post by: Quatrix on May 04, 2012, 06:11:28 PM
is not an ad. it is an offer for u to win a free macbook (lucky draw u can call that, and it is useful info to me...well i am informed that i could win something worth $ from nothing - avast free)

There's no such thing as something for nothing.  avast! offers a "free" version only in the hopes that you'll pay them for extra features.

And contests absolutely ARE a kind of ad.  They get their name out there in return for a very small chance of winning something.  Putting the avast! and Mac names in your head is worth more to them than whatever they're "giving away".
Title: Re: "Win A Free Macbook"?
Post by: nicholsona on May 04, 2012, 06:20:26 PM
I came to the Avast forum specifically because of this pop-up. Contest, ad, free money, whatever; I'm not really happy about it.

I've been using Avast for years, and I put it on all the computers I setup for friends, family, and co-workers. I've been a huge fan and advocate. But I find any unnecessary advertisement (yes, even one for a new Avast product) spam. One spam leads to another spam. I didn't sign up for ad-ware. Countless people I've setup with Avast have upgraded to more complete versions, but Avast is going to lose me as a sales platform if this becomes a regular thing. I don't want Avast popping up information that's not relevant to protecting my computer.

That said, an unobtrusive message about this contest at the bottom of an informative pop-up wouldn't have upset me. It's popping up a message that has the sole intent of getting me to spend my money that upsets me. Left unchecked, this is the path to full-blown ad-ware. If it keeps up I will start installing another product on people's computers. Period. Too many products have gone down that road for this to not worry me.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 06:21:50 PM
@Quatrix: ur right about that, technically these are all ads in some form or another. but it is my opinion that i do not really take it as any ad (or rather it is an ad worthy to be shown to me. so it becomes an offer.)

moreover, i definitely dun mind providing avast with free advertisement for the protection it gives me.

Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 04, 2012, 06:29:32 PM
It's popping up a message that has the sole intent of getting me to spend my money that upsets me.
Where does it ask you to spend money?
Left unchecked, this is the path to full-blown ad-ware. If it keeps up I will start installing another product on people's computers. Period. Too many products have gone down that road for this to not worry me.
I doubt it will "keep up" or escalate....have been with this product for a few years now, enough to know that while they do this occasionally send a toaster pop-up for sales, new products, or in this case a FB giveaway,  it has never become the norm. 

Going on 3 years with Avast! now, I can count the number of times I have seen something like this on one hand.  So they keep it well within reasonable limits, or at least to me they are reasonable.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 04, 2012, 06:31:50 PM
@nicholsona: u can off the feature as state previously.

to me, all other free antivirus except panda cloud & MSE has more ads than avast.

eg. avg has an ad everytime u open the graphic user interface
      avira has a big splash screen every day at least once per day...
      zonealarm has a smaller splash screen occasionally

the rest of the free are not worth mentioning...
Title: Re: "Win A Free Macbook"?
Post by: CraigB on May 04, 2012, 06:42:23 PM
I came to the Avast forum specifically because of this pop-up. Contest, ad, free money, whatever; I'm not really happy about it.

I've been using Avast for years, and I put it on all the computers I setup for friends, family, and co-workers. I've been a huge fan and advocate. But I find any unnecessary advertisement (yes, even one for a new Avast product) spam. One spam leads to another spam. I didn't sign up for ad-ware. Countless people I've setup with Avast have upgraded to more complete versions, but Avast is going to lose me as a sales platform if this becomes a regular thing. I don't want Avast popping up information that's not relevant to protecting my computer.

That said, an unobtrusive message about this contest at the bottom of an informative pop-up wouldn't have upset me. It's popping up a message that has the sole intent of getting me to spend my money that upsets me. Left unchecked, this is the path to full-blown ad-ware. If it keeps up I will start installing another product on people's computers. Period. Too many products have gone down that road for this to not worry me.
How else do you expect avast to let there users know about new products ???since this is your first visit here so you wouldn't have found out about it any other way than the popup, and at least now you'll be able to tell anyone you know with a mac - hey i know of a good antivirus for your system! As far as the contest goes well that's just a bonus for those that wish to participate.
I really gripe's me that user's complain over such small things, haven't you got anything better to do with your live's than complain about one add to support a company who's software you've been using ( and most people use for free )
If people cant handle one ad every few months then i say move on, try "avira" you'll get ad's everyday, try MSE you wont get ad's and you wont get the extra protection that avast gives either >:(
Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 04, 2012, 07:11:35 PM
I really gripe's me that user's complain over such small things, haven't you got anything better to do with your live's than complain about one add to support a company who's software you've been using ( and most people use for free )
Well, I agree with you in part.   On one hand, people tend to make a big fuss about these things, act out in overdramatic fashion,  like all of a sudden everyone is someone who "installs avast! on many systems".  No offense to the people who do install Avast! for people, but sometimes I think people are trying to make themselves and their opinions "bigger" than they really are.   And thats only one facet of it.

But on the other hand, other companies have gone down a dark road that started just like this.  So while it might seem a lot of people are jumping the gun, many are acting on past bad experiences.  And it is good (at least in part) that reactions to this are often so swift and venomous, because it gives a good barometer of users and how they would act if such tactics escalated or became regular practice.  Because I do not think either of us or most regular forum users ever want this to degenerate to something like Avira is with marketing. ;)
Title: Re: "Win A Free Macbook"?
Post by: nicholsona on May 04, 2012, 07:57:14 PM
It's popping up a message that has the sole intent of getting me to spend my money that upsets me.
Where does it ask you to spend money?
Left unchecked, this is the path to full-blown ad-ware. If it keeps up I will start installing another product on people's computers. Period. Too many products have gone down that road for this to not worry me.
I doubt it will "keep up" or escalate....have been with this product for a few years now, enough to know that while they do this occasionally send a toaster pop-up for sales, new products, or in this case a FB giveaway,  it has never become the norm. 

Going on 3 years with Avast! now, I can count the number of times I have seen something like this on one hand.  So they keep it well within reasonable limits, or at least to me they are reasonable.

I'm here to voice my opinion about something Avast did, and tell them I didn't like it, and it makes me trust them just a little less. That's my sole purpose. Personally, I don't need you to question that. I'm not asking you what you think about my trusting them less; I don't care. Frankly, it's not your business. If you want to come on here and say you're fine with this; that's your business. I'm not here to question your thoughts on the subject. Frankly, it's none of my business. So how about we all let each other state our feelings without calling each other's judgment into question? I know it's the internet, but not everything has to be about who is right and who is wrong. You don't need to chime in and tell us what you think about every stupid little thing. So please, let me say my piece in peace. Thank you. I'm done.
Title: Re: "Win A Free Macbook"?
Post by: lakrsrool on May 04, 2012, 08:00:30 PM
They aren't trying to sell you anything, it is a promotion for the new version of avast! Free Antivirus for Mac.

I haven't had the pop-up, but I can't enter it anyway as I believe you have to have a facebook account to enter and I flatly refuse to sign-up to facebook.

I'm with you David, I learned the hard way and signed up for FB a couple of years back and BOY WAS I SORRY.... Privacy is worth something which is a concept that is totally antithetical to the concept of FB unfortunately...
Title: Re: "Win A Free Macbook"?
Post by: Jack 1000 on May 04, 2012, 08:17:31 PM
Just registered to say: not cool. If avast starts showing ads I will switch to another antivirus.
Switching to another AV is good if you find a product that does a better job of protecting your system.
I personally haven't found a replacement and have used avast! since 2003.  :)
Switching because you saw an announcement which you can prevent by simply learning the settings,
doesn't make any sense.

+1  Thank you Bob,

If you don't want the specific pop-ups in Avast, you can change them in Settings.

Jack
Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 04, 2012, 08:18:58 PM
@nicholsona

If you look closer, I am not For this, I am Against it.   I don't know here you got the idea that I was criticizing you, when all I did was try and explain that if you were afraid of this becoming more frequent, you were probably worrying over nothing.   
Title: Re: "Win A Free Macbook"?
Post by: MikeBCda on May 04, 2012, 08:21:05 PM
Wandering o/t here with regard to the ads, I'm one more who won't touch Facebook.  My wife recently got internet access when I switched to a wireless router-modem, and does have a Facebook acct (mostly to play games) and is virtually computer-illiterate, so my son and I set her up with as much protection as possible which she wouldn't have a clue how to modify.  Plus we've disabled all sharing and similar functions so we don't really have a LAN, just a time-sharing common internet connection.  And she knows enough to yell for help if she sees any kind of warning or error message.
Title: Re: "Win A Free Macbook"?
Post by: nicholsona on May 04, 2012, 08:23:39 PM
I came to the Avast forum specifically because of this pop-up. Contest, ad, free money, whatever; I'm not really happy about it.

I've been using Avast for years, and I put it on all the computers I setup for friends, family, and co-workers. I've been a huge fan and advocate. But I find any unnecessary advertisement (yes, even one for a new Avast product) spam. One spam leads to another spam. I didn't sign up for ad-ware. Countless people I've setup with Avast have upgraded to more complete versions, but Avast is going to lose me as a sales platform if this becomes a regular thing. I don't want Avast popping up information that's not relevant to protecting my computer.

That said, an unobtrusive message about this contest at the bottom of an informative pop-up wouldn't have upset me. It's popping up a message that has the sole intent of getting me to spend my money that upsets me. Left unchecked, this is the path to full-blown ad-ware. If it keeps up I will start installing another product on people's computers. Period. Too many products have gone down that road for this to not worry me.
How else do you expect avast to let there users know about new products ???since this is your first visit here so you wouldn't have found out about it any other way than the popup, and at least now you'll be able to tell anyone you know with a mac - hey i know of a good antivirus for your system! As far as the contest goes well that's just a bonus for those that wish to participate.
I really gripe's me that user's complain over such small things, haven't you got anything better to do with your live's than complain about one add to support a company who's software you've been using ( and most people use for free )
If people cant handle one ad every few months then i say move on, try "avira" you'll get ad's everyday, try MSE you wont get ad's and you wont get the extra protection that avast gives either >:(

Dude, you don't know anything about me. Don't tell me what I knew and I didn't. You don't know how many computers I have and what versions I use on which ones. You don't know if I knew about the Mac version before or after the popup, and you don't know if I know about the Android version on my phone. You don't have any idea how much I do or do not support this company.

What I hate, is people who think it's their job to go around and tell the world what they think about everyone else. I hate people who have nothing better to do all day than pass judgment on other people's posts. I say it's time for you to move on to something more constructive than insulting people and telling them what products they should or shouldn't use and what opinions they should or shouldn't voice.

It's not your business. Stop passing judgment based on ignorance.  ::)
Title: Re: "Win A Free Macbook"?
Post by: Arizona on May 04, 2012, 08:27:29 PM
+1
Title: Re: "Win A Free Macbook"?
Post by: nicholsona on May 04, 2012, 09:20:29 PM
@nicholsona

If you look closer, I am not For this, I am Against it.   I don't know here you got the idea that I was criticizing you, when all I did was try and explain that if you were afraid of this becoming more frequent, you were probably worrying over nothing.

Sorry if I miss-read you then. It was the question about what they were trying to sell me that made me thing you were being critical. I started to answer that question, but then decided that I shouldn't have to justify my interpretation of the popup ad, and I went an entirely different direction. So again, I apologize if that was a bit misdirected.
Title: Re: "Win A Free Macbook"?
Post by: fecktheairmacpopup on May 04, 2012, 09:31:30 PM
+1 Nicholsona

I'm here because of the popup and I'm not happy about it. I find myself chasing around the Internet to see if my system (and by extension the others I have set up with Avast) are compromised.

I'm also less than impressed with the attitude of some of the established members here and how they responded to the concerns Nicholsona brought up.

Avast's use of such a spam like promotion has reduced the trust I have in it's product.  I have jumped through hoops to get here and post so I put it to you that I believe there are plenty of others who will have just lost faith in Avast and decide to try another AV route.
Title: Re: "Win A Free Macbook"?
Post by: lakrsrool on May 04, 2012, 09:34:56 PM
Wandering o/t here with regard to the ads, I'm one more who won't touch Facebook.  My wife recently got internet access when I switched to a wireless router-modem, and does have a Facebook acct (mostly to play games) and is virtually computer-illiterate, so my son and I set her up with as much protection as possible which she wouldn't have a clue how to modify.  Plus we've disabled all sharing and similar functions so we don't really have a LAN, just a time-sharing common internet connection.  And she knows enough to yell for help if she sees any kind of warning or error message.

If you going wireless you'd better be configured with a password as I'm sure you already know. Absent a password configuration you much more vulnerable than wired.

As to the "protection" in FB, there are so many levels to consider and I've noticed that no matter what "friends" at some levels have to be open if I recall correctly (I can see why to some extent because if all levels are virtually "turned off" so to speak then the point of FB is defeated actually).
Title: Re: "Win A Free Macbook"?
Post by: CraigB on May 04, 2012, 09:38:32 PM

Dude, you don't know anything about me. Don't tell me what I knew and I didn't. You don't know how many computers I have and what versions I use on which ones. You don't know if I knew about the Mac version before or after the popup, and you don't know if I know about the Android version on my phone. You don't have any idea how much I do or do not support this company.

What I hate, is people who think it's their job to go around and tell the world what they think about everyone else. I hate people who have nothing better to do all day than pass judgment on other people's posts. I say it's time for you to move on to something more constructive than insulting people and telling them what products they should or shouldn't use and what opinions they should or shouldn't voice.

It's not your business. Stop passing judgment based on ignorance.  ::)
Im not proclaiming to know you as i can only go on what people post and when people start complaining about these things especially when the ad was not selling anything it's just a notification i see it really as just whinging for the sake of it.

I guess we'll just have to agree to disagree on who is the ignorant one as most people know that some form of advertising come's with just about all softwares these days ::)
Title: Re: "Win A Free Macbook"?
Post by: CraigB on May 04, 2012, 09:44:40 PM

I'm here because of the popup and I'm not happy about it. I find myself chasing around the Internet to see if my system (and by extension the others I have set up with Avast) are compromised.

As mentioned earlyer in the thread if you dont want the popups then change that in the avast settings.
Title: Re: "Win A Free Macbook"?
Post by: lakrsrool on May 04, 2012, 09:53:13 PM
I've changed the "COMMUNITY FEATURES" settings (2) to UNCHECKED.... I have left the "COMMUNITY" setting checked however. I hope this helps, I see no matter what as far as these settings the adds for "Avast upgrades" remain on at the bottom of the "SUMMARY PAGE" unfortunately (I wish Avast would limit these add offers because once you've seen them umpteen times they are clearly unnecessary and a bit irritating) and would be nice if there was a setting for these adds (offers) as well.

I'm sure I speak for most users as far as having an appreciation for Avast to provide as many options to it's users as possible which I think we can pretty much agree that Avast can be applauded for generally being very good at providing a great number of options available to users for the most part.
Title: Re: "Win A Free Macbook"?
Post by: CraigB on May 04, 2012, 10:03:14 PM
I've changed the "COMMUNITY FEATURES" settings (2) to UNCHECKED.... I have left the "COMMUNITY" setting checked however. I hope this helps, I see no matter what as far as these settings the adds for "Avast upgrades" remain on at the bottom of the "SUMMARY PAGE" unfortunately (I wish Avast would limit these add offers because once you've seen them umpteen times they are clearly unnecessary and a bit irritating) and would be nice if there was a setting for these adds (offers) as well.

lakrsrool i dont believe there is a way to remove the ui featured upgrade ad, the ad's i was talking about were the popups which in setting/popups i believe you can set to 0 which should stop the blue popups but im not sure if doing this you will miss out on some of the more important notifications such as program ( new version ) updates.
Title: Re: "Win A Free Macbook"?
Post by: pantaz on May 04, 2012, 11:42:38 PM
... I'm here because of the popup and I'm not happy about it. I find myself chasing around the Internet to see if my system (and by extension the others I have set up with Avast) are compromised.
Same here. I've seen far too many "official looking" pop-ups that come from malware. My immediate thought was, "Oh, #$%&!!"


Quote
I'm also less than impressed with the attitude of some of the established members here and how they responded to the concerns Nicholsona brought up.
I've seen this, too, on several product support forums. (It's really bad on the Intuit/Quicken forum.) It's great to have knowledgeable users helping to support a company's products, unfortunately, it's quite clear that some of them have no training or experience in customer relations.


Quote
...  I believe there are plenty of others who will have just lost faith in Avast and decide to try another AV route.
That's the big problem that most people fail to recognize. For every one customer that complains, dozens do not. For example (http://www.customer1.com/blog/customer-service-statistics):

• For every customer who bothers to complain, 26 other customers remain silent. --Source: Lee Resource Inc

• A dissatisfied consumer will tell between 9 and 15 people about their experience. About 13% of dissatisfied customers tell more than 20 people. --Source: White House Office of Consumer Affairs, Washington, DC

• The average "wronged customer" will tell 8-l6 people about it. Over 20% will tell more than 20. --Source: Lee Resource Inc

Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 05, 2012, 05:07:50 AM
@lakrsrool: the ads in avast graphic user interface is very un-intrusive. i do not believe any company providing freebies will ever want to turn that off.

moreover, if u noticed, the ads in avast always provides better similar deals compared to the offers posted on avast webpage (in case u want to upgrade next time, u will be glad that the ads are there) eg. the one year protection is $49.99 @ http://www.avast.com/internet-security but that in the gui is only $29.99
Title: Re: "Win A Free Macbook"?
Post by: Libra on May 05, 2012, 11:20:02 PM
Thanks AntivirusASeT for explaining that the ad is sent out to everyone.  I've only seen it once, so that's not too bad.

I opted out of the community settings, so I don't have it.

Sincerely, Libra
Title: Re: "Win A Free Macbook"?
Post by: pectillin on May 06, 2012, 06:14:06 PM
I got the popup and like many of you thought Oh No, something got through!

It is for real.  I do have FB.

The thing with the entry is that it's an app.  FB apps don't just get your information, they "grab" everyone on your family, friends, etc. lists.  That's what I don't like and one of the 2 reasons I won't enter.  I won't have the people I interact with having their information gotten and I won't own anything Apple, never have, never will.

But the entry as an app is what really turned me off.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 06, 2012, 06:52:48 PM
No one is being forced to enter the contest. It's basically a notification to let every one know
that the FREE avast! 7 version for the Mac is now available. The ability to enter the contest and possibly win a prize is an added bonus
and available if you're interested.  :) 
Title: Re: "Win A Free Macbook"?
Post by: Megatron1 on May 06, 2012, 08:34:40 PM
I like this antivirus and have used it forever....however I do not use it as the absolute assurance I need not to get malware and such things. If this is a new thing for Avast I will gladly use Avira or Microsoft Security Essentials which contrary to their rating I have used on other PCs and never had an issue. Spamming home screens looks like malware. It is in itself definitely ADWARE.
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 06, 2012, 08:51:01 PM
Have a nice time trying to use Avira as that has far more pop-ups and is why many came to avast.

As you say you have used avast forever, you would have to base your judgement on your past experience and not just one instance of a free promo.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 06, 2012, 10:42:47 PM
I like this antivirus and have used it forever....however I do not use it as the absolute assurance I need not to get malware and such things. If this is a new thing for Avast I will gladly use Avira or Microsoft Security Essentials which contrary to their rating I have used on other PCs and never had an issue. Spamming home screens looks like malware. It is in itself definitely ADWARE.
If one popup announcing a new product is enough to persuade you to change from something that has been keeping your system
secure for years, then you must not care that much about your computers security. ???
Title: Re: "Win A Free Macbook"?
Post by: charonn0 on May 09, 2012, 07:32:15 PM
I don't care what justification lies behind it, how could this idea possibly have gotten approval from someone with an IQ above 40? Look at this:
(http://i51.photobucket.com/albums/f351/charonn0/wtfavast.png)

Tell me just how this isn't extremely suspicious? How could a legitimate software house in modern times expect "win a free Macbook" popups not to arouse deep suspicion? Especially when they appear without warning or apparent cause and claim to be from a reputable company.

Whose idea was this and why weren't they laughed out of the company?

</rant>
Title: Re: "Win A Free Macbook"?
Post by: Gargamel360 on May 09, 2012, 08:08:51 PM
How could a legitimate software house in modern times expect "win a free Macbook" popups not to arouse deep suspicion? Especially when they appear without warning or apparent cause and claim to be from a reputable company.
Honestly, for the majority of users, there will be no suspicion.  Because Joe/Jane User does not get suspicious online, they are like (no offense intended to average user) a Pavlov dog.  Which is why social engineering attacks work so well (and will continue to work), because unlike driving a car, the Web does not require you get a operators license.

Aside from that, it is an typical Avast! pop-up.  If you have Avast! installed, (and are the type or user smart enough to be suspicious) I would think that you would recognize it, and that would go quite a way to alleviating any suspicions.   

If you are just flat against an AV marketing itself via pop-ups like this, or do not like facebook cross-marketing, just say so.  But if the pop-up aroused "deep suspicions" in you, it goes without saying that you are not the type it was aimed at in the first place....never assume Marketing does not know exactly what they are doing.  Just because you are in the savvy minority, there are millions of the naive out there waiting to have something sold (or given) to them. ;)
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 10, 2012, 06:00:09 AM
when i see such pop ups, i just do a thought process if my system is likely to be infected. (i do checks on roughly a weekly basis)

combined with the fact that i use the web with caution and have my own mitigation tools, i will trust the pop up (after all i have already let avast installed drivers at kernel level...if i do not trust it, thats already a failure on my part to allow an untrusted program to install so deeply)

so as long as i think that my system is not likely to be infected and i am interested in the pop up, i will still click on it.

this is actually very normal marketing methods...abused by crooks.
its a way of marketing for software, just as there is a way for marketing for physical shops.
Title: Re: "Win A Free Macbook"?
Post by: bmgent on May 10, 2012, 07:02:01 AM
Have a nice time trying to use Avira as that has far more pop-ups and is why many came to avast.

As you say you have used avast forever, you would have to base your judgement on your past experience and not just one instance of a free promo.

I have used Avast since 2001 (when they made their first free version) and have recommended / installed this product more times than I can remember. 

Even though I have this vast amount of experience to base my judgement on, I was STILL concerned when I saw the pop up about the contest.  When it popped up, my stomach dropped.  I quickly found that it wasn't spam or anything terrible, but it still made me uneasy.  I've warned 100s of my clients about these "get a free laptop by completing only 5 offers" and the pop up smelled like one of those scams.  I know it isn't one, but it might frighten some older folks who I put the fear of God into by telling them the woes of these sorts of schemes.

You can say what you want to "super users / evangelists / uberevangelists" but all it makes you sound like is a bunch of Avast bots trying to stop an uprising among the community who is just voicing their worth-considering concerns.  I've seen comments on here that would make me fire you if you worked for my company.  You should never treat anyone with disrespect or assume they know less than you by using condescending speech when responding to their concerns.  It's fuel to the fire.

You should offer helpful suggestions by stating and restating over and over again how to turn off the community settings... instead of saying things like: "read the whole stinking thread to figure it out because we already answered your ignorant question."  Most of us just want the fix, not a snide remark.

(copy and paste the following to new posts if others ask the question later)

HOW TO FIX THIS: 
1. Open the Avast interface by double clicking on the orange "A" in the lower right part of your screen.
2. Click on "Settings" at the top of the window.
3. Click on "Community on the lower left.
4. Uncheck both items in the section titled "Community Features"
5. Click "OK" and then close Avast's main window.  You shouldn't see these messages anymore!
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 10, 2012, 07:25:30 AM
Have a nice time trying to use Avira as that has far more pop-ups and is why many came to avast.

As you say you have used avast forever, you would have to base your judgement on your past experience and not just one instance of a free promo.

I have used Avast since 2001 (when they made their first free version) and have recommended / installed this product more times than I can remember. 

Even though I have this vast amount of experience to base my judgement on, I was STILL concerned when I saw the pop up about the contest.  When it popped up, my stomach dropped.  I quickly found that it wasn't spam or anything terrible, but it still made me uneasy.  I've warned 100s of my clients about these "get a free laptop by completing only 5 offers" and the pop up smelled like one of those scams.  I know it isn't one, but it might frighten some older folks who I put the fear of God into by telling them the woes of these sorts of schemes.

You can say what you want to "super users / evangelists / uberevangelists" but all it makes you sound like is a bunch of Avast bots trying to stop an uprising among the community who is just voicing their worth-considering concerns.  I've seen comments on here that would make me fire you if you worked for my company.  You should never treat anyone with disrespect or assume they know less than you by using condescending speech when responding to their concerns.  It's fuel to the fire.

You should offer helpful suggestions by stating and restating over and over again how to turn off the community settings... instead of saying things like: "read the whole stinking thread to figure it out because we already answered your ignorant question."  Most of us just want the fix, not a snide remark.

(copy and paste the following to new posts if others ask the question later)

HOW TO FIX THIS: 
1. Open the Avast interface by double clicking on the orange "A" in the lower right part of your screen.
2. Click on "Settings" at the top of the window.
3. Click on "Community on the lower left.
4. Uncheck both items in the section titled "Community Features"
5. Click "OK" and then close Avast's main window.  You shouldn't see these messages anymore!



it is good that u state how to turn off these features to help others. however, u cannot blame DavidR for being a bit nasty to Megatron1. this is because he is spreading claims here...
I like this antivirus and have used it forever....however I do not use it as the absolute assurance I need not to get malware and such things. If this is a new thing for Avast I will gladly use Avira or Microsoft Security Essentials which contrary to their rating I have used on other PCs and never had an issue. Spamming home screens looks like malware. It is in itself definitely ADWARE.
especially about the part which says Avast is spamming homescreens like malware...bmgent, if ur a long time user i am sure u know that it is completely untrue.

moreover it is definitely true that Avira is the one spamming users with splash screens at least once a day (i have another system here using it and i can verify that Avira is doing as such)... this is why DavidR is questioning Megatron1 if he used Avast forever (another claim) when he made such poorly founded claim of Avast spamming homescreens like malware.
Title: Re: "Win A Free Macbook"?
Post by: bmgent on May 10, 2012, 07:45:11 AM
@AntiVirusASeT
I'm sorry but it's never ok to be nasty when you're helping someone, especially if you are speaking as a person who has been promoted to an evangelist or über evangelist. I understand your point though and to dispell claims like you mentioned makes the dispeller seem petty.

Yes I totally agree that Avast has been by far the best product in the industry and would never be considered a company that would spam ANYONE, but I see the point of many folks who saw the pop ups and thought "spam".  That is where we come in and offer a positive word to calm their concerns ... not a defensive "you should shut up and just be thankful you're not paying for it / antivirus XYZ is far worse so count your blessings" answer to heighten their anxiety.

The primary reason I posted my initial comment was to say that all of this could be done a bit more professionally and less snippety. Thanks for your comments though. I appreciate the feedback!
Title: Re: "Win A Free Macbook"?
Post by: DavidR on May 10, 2012, 12:22:50 PM
@ bmagent
Quoting my post in isolation takes it out of context.

I don't know where you get the nasty from, when a user says he is thinking of jumping ship to avira to avoid this pop-up in avast, I'm saying the other field isn't always greener on the other side. Not to forget I did mention the users prior positive experience with avast "I like this antivirus and have used it forever...." shouldn't be discounted.

Nothing more noting less no nasty intent, unfortunately you clearly have no knowledge of me, when avast gets something wrong I'm one of the first to jump on it in the forums.
Title: Re: "Win A Free Macbook"?
Post by: bmgent on May 11, 2012, 12:53:37 AM
@ bmagent
Quoting my post in isolation takes it out of context.

I don't know where you get the nasty from, when a user says he is thinking of jumping ship to avira to avoid this pop-up in avast, I'm saying the other field isn't always greener on the other side. Not to forget I did mention the users prior positive experience with avast "I like this antivirus and have used it forever...." shouldn't be discounted.

Nothing more noting less no nasty intent, unfortunately you clearly have no knowledge of me, when avast gets something wrong I'm one of the first to jump on it in the forums.

I was responding to someone else's comment about you being nasty. Their words, not mine.

How is it out of context when you can click the heading and jump directly to the place your comment was made in the thread? Please don't try to find things about my post(s) to get upset about since you have obviously been doing this too long and have gotten callous to how your posts sound.

This is still about the initial comment in this thread. Or are you trying to make it about you and me? Please don't get petty and don't get your feelings hurt sir.

There's a difference between answering questions and being a know-it-all. You're right. I don't know you well enough to know which one best describes you... I intend to start helping out in the forums too from now on so I hope we can get along in the future and help others together.

I feel we have gotten off to a bad start. I'm sorry, I tend to be overly sensitive when it comes to helpful customer support.
Title: Re: "Win A Free Macbook"?
Post by: Arizona on May 11, 2012, 01:25:34 AM
+1 Bmgent
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 11, 2012, 03:29:38 AM

Quote
There's a difference between answering questions and being a know-it-all. You're right. I don't know you well enough to know which one best describes you...
Once you get to know David better you'll finds out that both of those statements describe him well. And it's mean as a compliment. :)
He does an excellent job at answering questions and certainly almost knows it all. ;D


Title: Re: "Win A Free Macbook"?
Post by: charonn0 on May 11, 2012, 06:48:41 PM
Honestly, for the majority of users, there will be no suspicion.  Because Joe/Jane User does not get suspicious online, they are like (no offense intended to average user) a Pavlov dog.  Which is why social engineering attacks work so well (and will continue to work), because unlike driving a car, the Web does not require you get a operators license.

Aside from that, it is an typical Avast! pop-up.  If you have Avast! installed, (and are the type or user smart enough to be suspicious) I would think that you would recognize it, and that would go quite a way to alleviating any suspicions.   

If you are just flat against an AV marketing itself via pop-ups like this, or do not like facebook cross-marketing, just say so.  But if the pop-up aroused "deep suspicions" in you, it goes without saying that you are not the type it was aimed at in the first place....never assume Marketing does not know exactly what they are doing.  Just because you are in the savvy minority, there are millions of the naive out there waiting to have something sold (or given) to them. ;)

When an action requires an apologist, there's usually something to apologize for. And when one needs to start insulting the intelligence of customers in order to justify how you treat them, this is also a bad sign.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 11, 2012, 06:57:13 PM
Honestly, for the majority of users, there will be no suspicion.  Because Joe/Jane User does not get suspicious online, they are like (no offense intended to average user) a Pavlov dog.  Which is why social engineering attacks work so well (and will continue to work), because unlike driving a car, the Web does not require you get a operators license.

Aside from that, it is an typical Avast! pop-up.  If you have Avast! installed, (and are the type or user smart enough to be suspicious) I would think that you would recognize it, and that would go quite a way to alleviating any suspicions.   

If you are just flat against an AV marketing itself via pop-ups like this, or do not like facebook cross-marketing, just say so.  But if the pop-up aroused "deep suspicions" in you, it goes without saying that you are not the type it was aimed at in the first place....never assume Marketing does not know exactly what they are doing.  Just because you are in the savvy minority, there are millions of the naive out there waiting to have something sold (or given) to them. ;)

When an action requires an apologist, there's usually something to apologize for. And when one needs to start insulting the intelligence of customers in order to justify how you treat them, this is also a bad sign.
Just a little clarification.
All the responses in here from what I've been able to follow have come directly from avast! users.
I also haven't see any apologies but have seen a lot of explanations.
Title: Re: "Win A Free Macbook"?
Post by: mchain on May 11, 2012, 07:21:07 PM
Posted by: bmgent
« on: Yesterday at 05:02:01 AM
Quote
HOW TO FIX THIS:
1. Open the Avast interface by double clicking on the orange "A" in the lower right part of your screen.
2. Click on "Settings" at the top of the window.
3. Click on "Community on the lower left.
4. Uncheck both items in the section titled "Community Features"
5. Click "OK" and then close Avast's main window.  You shouldn't see these messages anymore!
=On how to prevent another popup like this in the future.

Fixes, not opinions, are relevant here.  Some users do not want to see this sort of pop-up, ever.  So there should be a readily available option to set this that way in every version of Avast!, as an opt-in feature, including the free one, when installing the program for the first time.  Might wish to bookmark this for the future!  Me, I just ignore it, so...
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 11, 2012, 07:28:50 PM
I don't care what justification lies behind it, how could this idea possibly have gotten approval from someone with an IQ above 40? Look at this:
(http://i51.photobucket.com/albums/f351/charonn0/wtfavast.png)

Tell me just how this isn't extremely suspicious? How could a legitimate software house in modern times expect "win a free Macbook" popups not to arouse deep suspicion? Especially when they appear without warning or apparent cause and claim to be from a reputable company.

Whose idea was this and why weren't they laughed out of the company?

</rant>

i wonder who started insulting others... ::)
and when others are trying to give an explanation, u accuse them of insulting others... >:(

ur free to state that u do not like ads...but to claim that it is 'malware-like' is spreading misinformation.
moreover, to start insulting ppl over such stuff really shows how civilised u are.

count this as a warning to u...any more insults i will recommend a ban from the moderators.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 11, 2012, 08:47:08 PM
<snip>

Fixes, not opinions, are relevant here.  Some users do not want to see this sort of pop-up, ever.  So there should be a readily available option to set this that way in every version of Avast!, as an opt-in feature, including the free one, when installing the program for the first time.  Might wish to bookmark this for the future!  Me, I just ignore it, so...
Not seeing an occasional pop up (especially in the free version) probably will never happen.
One could always try a competitors product and find out what real annoying pop ups are like.  ;D
Title: Re: "Win A Free Macbook"?
Post by: Lisandro on May 11, 2012, 08:59:53 PM
One could always try a competitors product and find out what real annoying pop ups are like.  ;D
Try Avira ;D
Title: Re: "Win A Free Macbook"?
Post by: Asyn on May 11, 2012, 09:17:08 PM
One could always try a competitors product and find out what real annoying pop ups are like.  ;D
Try Avira ;D

ROFL ;D
Title: Re: "Win A Free Macbook"?
Post by: charonn0 on May 11, 2012, 10:54:08 PM
Just a little clarification.
All the responses in here from what I've been able to follow have come directly from avast! users.
Perhaps, but when someone is referred to by Avast itself as an Avast Evangelist, your distinction becomes moot to my way of thinking. One cannot declare himself a partisan and then not expect to be grouped with his patron in contexts both good and bad.

Quote
I also haven't see any apologies but have seen a lot of explanations.

This thread is rife with apologies (to clarify, I mean like unto Socrates' apology.) An apology doesn't imply contrition, merely the acknowledgement that an act requires that the actor either defend himself or show remorse. There has been no remorse displayed here, only thin defenses. And the apologies proffered are hollow as a result.

i wonder who started insulting others... ::)
and when others are trying to give an explanation, u accuse them of insulting others... >:(

I accuse them because they are guilty. I merely called the person whose idea this was stupid; another, in response, compared the majority of Avast users to Pavlov's dog, hardly a more flattering depiction than mine. Nevertheless, I was perhaps out of line to so injure whoever it is I injured, and they have my apologies and remorse.

Quote
ur free to state that u do not like ads...but to claim that it is 'malware-like' is spreading misinformation.
moreover, to start insulting ppl over such stuff really shows how civilised u are.

I do not like ads. Neither do I like Facebook. Neither do I like malware and I am hardly the only Avast user to make that leap with regard to this popup:
1 (https://twitter.com/jonfmorse/status/198412792510947328), 2 (https://twitter.com/sillermoon/status/198398034009272322), 3 (https://twitter.com/iamwillmoody/status/198394940408078336), 4 (https://twitter.com/BlazeHedgehog/status/198387206778396673), 5 (https://forum.avast.com/index.php?topic=98013.0), 6 (https://forum.avast.com/index.php?topic=97617.0) and my favorite:
Quote
dear Avast, if you're going to do pop-up notifications to 'win a macbook air' i might as well have viruses.
From here (https://twitter.com/a6ruled/status/198349360927485953).


It speaks volumes that Avast itself had to assure its own users that the popup was not malware:
Quote
Did you receive pop-up in your avast! saying: win MacBook Air? Do not worry, this is NOT A SPAM. Feel free to participate in our contest!
from here (https://twitter.com/avast_antivirus/status/198400206562263040).


So, even Avast has had to take steps to fix their own blunder. If that's not a ringing condemnation of this popup and the corporate culture that approved it, I don't know what is.

Avast is a security company. As a security company they require trust in order to survive. Avast has squandered a huge portion of this trust. I have, for many years, used and trusted Avast; purchased Avast for several computers; recommended Avast to friends and family and strangers. I am now faced with reassessing whether I can any longer trust Avast.


Quote
count this as a warning to u...any more insults i will recommend a ban from the moderators.

By all means do so, if your conscience demands it. You will, I hope, forgive me if I don't wail and beg clemency.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 12, 2012, 12:03:14 AM
(http://my.jetscreenshot.com/2701/m_20120511-yhf1-32kb.jpg) (http://my.jetscreenshot.com/2701/20120511-yhf1-32kb)
The title isn't something given to me by Avast. It's a title earned from the number of posts I've made on this forum.
Stick around long enough and you might wind up with the same title.
All the negative posts you've made so far about something as insignificant as an announcement about a new product and a contest
related to that announcement, are actually more offensive to me that all the pop ups I've seen in avast! over the many years that I've used this
product.
Please, don't write another book to let me know that you still don't like pop ups. I've gotten the message! :o
Title: Re: "Win A Free Macbook"?
Post by: charonn0 on May 12, 2012, 12:47:49 AM
All the negative posts you've made so far about something as insignificant as an announcement about a new product and a contest
related to that announcement, are actually more offensive to me that all the pop ups I've seen in avast! over the many years that I've used this
product.
Please, don't write another book to let me know that you still don't like pop ups. I've gotten the message! :o

Whether or not you are personally offended more by my words than by Avast's actions isn't honestly all that important to me. I have presented legitimate concerns, serious misgivings, and justified indignation about the conduct of Avast. You may put what stock in them you may but, as I have demonstrated, I am not alone here. Avast expends its customer's goodwill, or a part of it, at its own peril.

Those paid licenses held by me now will be allowed to lapse, and those free versions currently installed will be removed. I can't trust Avast anymore.
Title: Re: "Win A Free Macbook"?
Post by: bob3160 on May 12, 2012, 12:54:37 AM
Quote
Those paid licenses held by me now will be allowed to lapse, and those free versions currently installed will be removed. I can't trust Avast anymore.
Please tell me how this announcement has lessened avast! ability to protect your system ???
I chose avast for it's ability in keeping my system safe. As long as it continues to do it's job, avast! will remain my AV of choice.


Removing excellent protection from my computer because I don't like a pop up is pure stupidity. IMHO


Title: Re: "Win A Free Macbook"?
Post by: charonn0 on May 12, 2012, 01:25:08 AM
Removing excellent protection from my computer because I don't like a pop up is pure stupidity. IMHO
Keeping a protection suite which has demonstrated its untrustworthiness is stupider. If I can't trust them, I don't want them reading my e-mail or what URLs I visit (to clarify: I'm only pointing out that they have this access and use it to scan; I don't mean to say that they've ever abused that particular trust.)

I don't expect Avast to go insolvent from the loss of my licenses; they stand to lose from me personally, and through my influence, a grand or less per year. I merely want them to know why they won't get my money anymore. Call it constructive criticism.
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 12, 2012, 04:20:13 AM
i agree with charonn0, if u cannot trust an antivirus, remove it from ur system.

however, i must say that these popup practices are a norm in the free av market and while i am not fine at all with some products like Avira, Avast has done a very good job in the amount of ads it has and how they are displayed.

@charonn0: if u cannot tolerate these kind of ads in that the very fact of its existence makes it lose ur trust over Avast, and not that u cannot disable these ads (there is a method to disable ads, but it is opt-out), u have a few choices (free: panda cloud, MSE. at the cost of lower protection) (paid: bitdefender, kaspersky, norton. these have good protection which could rival Avast)

note that norton was very pushy about its products though. it liked to use its 'freebie' tools to push u to buy their products - almost like rogueware...
Title: Re: "Win A Free Macbook"?
Post by: big_brother_svart on May 12, 2012, 02:06:21 PM
Hello everyone! step by step i follow instructions but it still happens something wrong at the same step: when i submit my data in the facebook app and click "continue" it begin to load something for infinitely long! so it opens little window and there is... nothing for an infinite time. The page of submission of an app shows loading bar, but it goes to load for eternity... how can i enter the contest?
Thanx for exciting contest, avast, but let me to participate also)))
Title: Re: "Win A Free Macbook"?
Post by: AntiVirusASeT on May 12, 2012, 02:57:30 PM
for me i did not participate, but u could try any of the following: 1. restarting ur browser and redoing the contest requirements
                                                                                                     2. deleting the app from facebook under account settings -> app settings -> (click on the cross button beside the app). after that reinstall the app and redo the contest
                                                                                                     3. try using a different browser if the problem still persists
                                                                                                     4. if the above all do not work, try waiting for another day to try the contest. sometimes servers hosting the apps are offline or experiencing downtimes.
Title: Re: "Win A Free Macbook"?
Post by: big_brother_svart on May 12, 2012, 05:37:19 PM
AntiVirusASeT, Thank you much! You was right - my Opera haven't ate it. With IE everything went right! Thank you!