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Consumer Products => Avast Mac Security => Topic started by: White on May 18, 2012, 08:45:09 PM

Title: AVAST NEED TO BE REPAIRED/ CANNOT DETECT STATE OF ONE OR MORE SHIELDS
Post by: White on May 18, 2012, 08:45:09 PM

I Love Avast, i always had Avast and since I've got my new mac i was so sad to don't have it, then a friend post to me that Avast for mac was available and i took off the antivirus i had and putted Avast straight away. But..

Ive got 2 problems, Can Anyone Help me With this?
I tried to ask some help in the right Post but no one answer back to me. (see here http://forum.avast.com/index.php?topic=96843.30)

first: every time i try to open avast the software says; Application needs to be repaired. Please authorize yourself.
 Avast ask to close the Browser and to put my password to open.

and second thats is what appear: (Can anyone help me please?)
(http://img841.imageshack.us/img841/6761/screenshot20120515at015.png) (http://imageshack.us/photo/my-images/841/screenshot20120515at015.png/)

Title: Re: AVAST NEED TO BE REPAIRED/ CANNOT DETECT STATE OF ONE OR MORE SHIELDS
Post by: zilog on May 21, 2012, 07:04:30 PM

Quote from: White on May 18, 2012, 08:45:09 PM

I Love Avast, i always had Avast and since I've got my new mac i was so sad to don't have it, then a friend post to me that Avast for mac was available and i took off the antivirus i had and putted Avast straight away. But..

Ive got 2 problems, Can Anyone Help me With this?
I tried to ask some help in the right Post but no one answer back to me. (see here http://forum.avast.com/index.php?topic=96843.30)

first: every time i try to open avast the software says; Application needs to be repaired. Please authorize yourself.
 Avast ask to close the Browser and to put my password to open.

and second thats is what appear: (Can anyone help me please?)
(http://img841.imageshack.us/img841/6761/screenshot20120515at015.png) (http://imageshack.us/photo/my-images/841/screenshot20120515at015.png/)

Hallo,
in the /tmp folder, you can locate few avast*-named files. Please, send those together with /var/log/system.log, preferably zipped, to us (append the zip archive to this thread, or mail to me cimbal (at) avast.com ).

regards,
pc

Title: Re: AVAST NEED TO BE REPAIRED/ CANNOT DETECT STATE OF ONE OR MORE SHIELDS
Post by: jrecasens on May 28, 2012, 12:25:19 PM

I have exactly the same problems. I will e-mail the requested files as well. Hope is helps.

Title: Re: AVAST NEED TO BE REPAIRED/ CANNOT DETECT STATE OF ONE OR MORE SHIELDS
Post by: mity on May 29, 2012, 03:20:02 PM

We believe this should be already fixed in the latest program updates. Can you please confirm?

Thanks,
Mity

Title: Re: AVAST NEED TO BE REPAIRED/ CANNOT DETECT STATE OF ONE OR MORE SHIELDS
Post by: jrecasens on May 29, 2012, 10:21:42 PM

Correct. The update of today has solved these problems. Thanks!