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Other => General Topics => Topic started by: XtremeKirby on December 23, 2004, 11:26:24 PM
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I know Windows Disk Defragmenter is suppose to be stable and all ( after all it is built into Windows ) but everytime I use it, it crashes my operating system and displays the "blue screen of death (BSOD for short)".
This is what happens: I open the Disk Defragmenter from the System Tools folder, like usual. I click on Analyze. (During this process clicking on analyze sometimes crashes my system, if not..). I click on Defragment. (This process mostly also crashes my system, but if not...) During the "Compacting files..... process" BAM! There is when the system would crash. I try to do this like almost 5 times already, but the same things goes. If not this then that.
I don't know exactly when this happened, but... it has been a while. I also turned off all my backround application, closed everything and it still persists. I don't think I have installed anything before this happened either. I have also contacted the Microsoft Support Wbsite and so far they gave me anything but answers.
P.S. Safe mode don't work either... (sorry this is sooo long)
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Have you run chkdsk before starting the defrag?
What OS?
What is the exact error on the BSOD?
Any other errors in the event log and/or system log?
Any other strange things or problems with the system?
Legal version of Windows?
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:) Yes, I did run disk check before I ran disk defragmenter (note that Disk Check ran in boot-time). The results displayed for 2 seconds, then my computer logged on. (I hope u know what I am talking about..) I also got a glance at the results before it dissapeared that I have at least 200KB of bad sector, but Disk Check didn't fix it. Ran disk check twice and the same.
My OS is located on my signature.... its Windows XP Home sp2.
The BSOD saids a thread unexpectaly exited and caused my os to crash...
No other errors... just displays the BSOD unexpectedly during defragment. And my system is runnig fine as far as I know except for one thing... my log on time is longer than usual. I am talking about the black screen with the Windows XP logo and the blue loading bar. Usually, before I had this problem, it takes me 2-8 seconds to start up, but now it takes a whole 2 minutes.
I am positive it is a legal version of Windows, unless something happened to it... other than that it is a Compaq Presario with Windows XP pre-installed from the USA.
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Let chkdsk create a log file and let us see if we can find a solution. Also write down the exact error on the BSOD and let us know.
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Hi Eddy,
Sorry the reply took so long... you know, its been very busy.
Alright, first I want to ask how do you create a log file for chkdsk? I never knew that is possible.
The error for the BSOD is... *** STOP: 0x000000F4 (0x00000003,0x82E50DA0,0x82E50F14,0x80606586)
The beginning said ... "a process or thread crucial to the system operation has unexpectedly exited or terminated."
Hope this information helps...
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For 2 minutes? Does it stay on the Windows Xp loading screen for 2 minutes or so? If it does I recommend reinstalling Windows XP or getting a copy of Windows 2000 from a friend. Its happened to me, u dont wanna know what happens at the end. Unless your exaggerating of course eh heh. Run a repair install. Your installation must be corrupted or something from my point of view
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Hi,
have you tried Defrag in SafeMode (F8-Boot) ?
(And why is Defrag COMPACTING files ? you don't mean DriveClean-Up, by any chance ?
or you have a Compressed drive ?
or can some XP-ert enlighten me here ?)
for chkdsk:
rightclick your drive -> properties -> Extras -> Check/Test? -> checkmark all boxes there..
When told "impossible to run Chkdsk now blablabla...", accept to run the Check on next reboot and then Reboot
after some lenghty checks, you'll find the results of CHKDSK easily now via
Controlpanel-> ComputerAdministration? -> Event-Log -> Applications , and there under one of the recent "WINLOGON"-Entries
;)
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Alright, first I want to ask how do you create a log file for chkdsk?
It is explained in the manual of your OS. It is explained on the MS website (MS knowledgebase). It is explained on (at least) hundreds of other websties. So why asking?
It is your system, it is the OS you have chosen. LEARN how to use it.
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I feel your pain Eddy , i guess its a rule of thumb that 80% of users throw their hands in the air and look for someone else(the other 20%) to untangle the mess when they dig themselves into a hole
Of that 20% there`s usually only 20% that have the time or patience to read a manual.
I personally have tried consulting the MS knowledge base but i wouldnt advise everyone to . :)
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Alright, first I want to ask how do you create a log file for chkdsk?
It is explained in the manual of your OS. It is explained on the MS website (MS knowledgebase). It is explained on (at least) hundreds of other websties. So why asking? It is your system, it is the OS you have chosen. LEARN how to use it.
Eddy, here people could ask freely...
If we don't have time to answer, let them ask and wait, maybe other users could do it.
We cannot learn if we does not ask 8)
Remember the policy, NO CAPS ;)
I feel your pain Eddy , i guess its a rule of thumb that 80% of users throw their hands in the air and look for someone else (the other 20%) to untangle the mess when they dig themselves into a hole. Of that 20% there`s usually only 20% that have the time or patience to read a manual. I personally have tried consulting the MS knowledge base but i wouldnt advise everyone to . :)
I understand you ginblossom, but if you cannot help, just do not login 8)
We can't blame for each newbie here to read manual or help files. To do this they do not have to login to a forum. This is a forum, in my opinion, not a FAQ or even a help manual. I know the users can use the search option but before they should learn how this forum work, how to search...
We can't blame each newbie to know how the things are!
Another issue, we cannot say to users their Windows (or any other application) is not legal. This can't be open discussed in an avast forum, in my opinion. No offense.
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I really don't understand why all of a sudden people are annoyed with new user's questions ?!! What's wrong with you people ?
They are free to ask whatever they want. If you saw one of their questions and you are pissed off, for whatever reason you may find (?!!), no one force you to answer in his thread. Just ignore it. Or you MUST answer to make few more posts and higher number under your forum nickname ?!
Just avoid it and find some other thread you like more... it will be much better than "jumping" over new users and calling them names (I know what I'm talking about, some other thread related).
What will new users think of us with this kind of tone ? Think about it !!!
If you have some answer for him, answer his questions, if not, post in some other thread... how simple is that ?
Let's everybody calm down... ::) Let's show that we are here to help...
Thanks !
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I am so sorry that I caused so much trouble. I am sorry sorry sorry. Eddy's right, I should LEARN to use my system. :'(
after some lenghty checks, you'll find the results of CHKDSK easily now via
Controlpanel-> ComputerAdministration? -> Event-Log -> Applications , and there under one of the recent "WINLOGON"-Entries
Thanks! The log file is in the attachments.
(And why is Defrag COMPACTING files ? you don't mean DriveClean-Up, by any chance ?
or you have a Compressed drive ?
or can some XP-ert enlighten me here ?)
um.. whocares, I think you were confused... I was talking about "COMPACTING not COMPRESSING it is totally different. you know after moving the fragments defrag then compacts them.
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XtremeKirby, like Sasha said, it's everything ok... All of we have bad days, haven't we?
(And why is Defrag COMPACTING files? "COMPACTING not COMPRESSING it is totally different. you know after moving the fragments defrag then compacts them.
If you right click the "C" drive into Windows Explorer and choose Properties.
Is the option COMPACT the files turned on?
Am I understand you or am I lost?
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yeah.. I gues...
Anyway...
(And why is Defrag COMPACTING files? "COMPACTING not COMPRESSING it is totally different. you know after moving the fragments defrag then compacts them.
If you right click the "C" drive into Windows Explorer and choose Properties.
Is the option COMPACT the files turned on?
Am I understand you or am I lost?
um... . ??? I think you lost me... I think you mean compress? I see the option compress not compact. When defrag is done fixing the fragments it then compacts them.
very confusing... ???
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very confusing... ???
No, it's ok... It was just a guess and a translation problem.
We, non-English Windows users, can't imagine all translations and, sometimes, get lost :-[
So, what's happening, defragmenting is compacting the fragments and then...
Now, I'm not following the exact problem you have...
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:) Alright... I state the problem more clearly again...
To not make anything confusing, I would state what a normal user of defrag without any problems would do:
1.Open defrag from system tools folder. 2. Click on Analyze button on the bottom. (Defrag will now analyze) 3. If prompt to defrag (as in if you need to.) Click on Defragment. Defrag will now Analyze again (trust me this is normal, don't know why probably a Microsoft thing) and then will start moving or defragmentingthe files.(you could see the red lines becoming blue lines) Then after it is done it will compact them (you could see the blue lines going near each other to the left)
Problem is.... BSOD will appear in...Analyzing, Defragmenting or , Compacting Files. So if it doesn't cause a BSOD in Analyzing, then Defragmenting, If not both then Compacting. (notice I am using a sequence.)
See this though... I have two volumes in my harddisk. D:\ and C:\. D:\ is the Recovery partition for my Compaq. C:\ is the main volume. When I defragment D: it did with no problem. But C: is the one causing the trouble.
have you tried Defrag in SafeMode (F8-Boot) ?
Yes I did, with no success. It causes a BSOD even in Safe-Mode.
There! ;D seems to be enough. Any ideas???
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Just my idea is that you may want to or have to do a restore/reformat of your system :'( Just an idea.
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If it does I recommend reinstalling Windows XP.....Your installation must be corrupted or something from my point of view
Just my idea is that you may want to or have to do a restore/reformat of your system Just an idea.
Yeah... :( possiblily that my system is corrupted. I guess I have to reformat or reinstall my system but I'm still looking for answers. If it comes to the end that it can't be fixed, then I will reinstall my system.
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This is a real long shot, but I'm sure that by now you're getting desperate...
I notice that you run Spyware Blaster. You don't also happen to run Spyware Guard do you? It can cause problems with defrag because of its real-time scanner. Tucked away in the systray, especially if you're hiding unused icons, if you have it it might still be running???
I sure hope you can figure this one out without a reformat/restore :-\
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Thanks garyb for being concern,
No, I do not have Spyware Guard installed. It had various problems with my avast! before so I uninstalled it. (Note that I formatted my computer once before and I had Spyware Guard installed before I reformatted and I never went back to it again.) But I have Spybot S&D Teatimer running though. Could that cause a problem? I am positive I shut down all the backround scanners firewalls etc. So the only icons I see before I run defrag is the sound icon. I am also sure no programs are hidden at least I think so.
Thanks
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I don't know enough about tea timer to be sure, but if I'm not mistaken it runs constantly in the background too. If that's the case then it could be possible that's the problem.
In my experience on my older win98se boxes I had one that constantly just hung when I defragged and another that got the BSOD unless I disabled SpywareGuard; and I only ever used tea timer for a very short while because I had problems shutting down as soon as I started using it. I keep Spybot but don't use teatimer.
Even now I'm on XP I still automatically disable SpywareGuard before attempting a defrag.
It couldn't hurt to try disabling teatimer and see if that fixes the problem.
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XtremeKirby,
1) Is there any error message written on the BSOD? Which one (numbers, etc.).
2) Did you run scandisk before defragmenting, specially at boot time?
Does your HD has any bad cluster?
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Well im not an expert in this area, but mabey trying RejZoR's power defragmenter will solve the problem?
--lee
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This is a real long shot, but I'm sure that by now you're getting desperate...
I notice that you run Spyware Blaster. You don't also happen to run Spyware Guard do you? It can cause problems with defrag because of its real-time scanner. Tucked away in the systray, especially if you're hiding unused icons, if you have it it might still be running???
I sure hope you can figure this one out without a reformat/restore :-\
Good point, gary. I use SB and SG myself, and there's been a couple of times (in the Wilders forums) that Javacool has strongly recommended not only disabling all of SG's options but also actually shutting it down (via Program-Exit) before doing a defrag, because of problems on some people's systems. It's too bad this info never became "official", as by being added to the SG help files, as far as I know it never progressed past forum topics.
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Hi everyone!
Is there any error message written on the BSOD? Which one (numbers, etc.).
\
Yes. If you looked in the first page it was there.
The error for the BSOD is... *** STOP: 0x000000F4 (0x00000003,0x82E50DA0,0x82E50F14,0x80606586)
The beginning said ... "a process or thread crucial to the system operation has unexpectedly exited or terminated."
Um... yes I did run scandisk before I ran defrag. Look in the attachments for the latest logfile. I looked in it and I do have bad cluster! :o
It couldn't hurt to try disabling teatimer and see if that fixes the problem.
I am positive I shut down all the backround scanners firewalls etc. So the only icons I see before I run defrag is the sound icon. I am also sure no programs are hidden at least I think so.
As you can see I did shut down the backround process and I am sure its all of them. Although I didn't check Task Manager to see if anything was leaking (memory leak).
but mabey trying RejZoR's power defragmenter will solve the problem?
Really!? is that another defrag utility? I don't mind trying it, but how?
Thanks
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Have a look HERE (http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/ddtools/BCCodes_1a708a96-14bf-41c7-8881-cec536b95c57.xml.asp)
Do you happen to have hybernation/stand by enabled? If so disable it and see if the error still appears.
Set logging for the event log to maximum. (put a checkmark for every possible log option in its properties) It may tell us more.
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Hi Eddy
Do you happen to have hybernation/stand by enabled? If so disable it and see if the error still appears.
No, I don't. I have disabled them log time ago because I don't need them. I also have system restore off. Does that have anything to do with it too?
Thanks
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System restore on/off shouldn't make any difference.
Have you tried the SFC?
(start > run > cmd > sfc /scannow)
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Hi Eddy,
Have you tried the SFC?
(Microsoft Tech Support also suggest the same. :))
Ok. After it was finished, nothing happened.:o I looked into the event viewer and all it said was that it was completed successfully. (see attachment)
Also, on the scandisk...Set logging for the event log to maximum. (put a checkmark for every possible log option in its properties) It may tell us more.
... I did check every option possible before scanning and the attachment I attached was made before I checked the options, so it should tell us more information, right? ???
Thanks ;D
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STOP: 0x000000F4 (0x00000003,0x82E50DA0,0x82E50F14,0x80606586)
Did you Googled it, part by part? For instance, 0x000000F4
I looked in it and I do have bad cluster! :o
I think we can found the 'bad' guy in this history...
As you can see I did shut down the backround process and I am sure its all of them. Although I didn't check Task Manager to see if anything was leaking (memory leak).
You need to see Process Explorer 8.61 (http://sysinternals.com/files/procexpnt.zip) because the Windows Task Manager is very weak..
Really!? is that another defrag utility? I don't mind trying it, but how?
http://freeweb.siol.net/razor256/downloads/PowerDefragmenter.zip
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I did check every option possible before scanning and the attachment I attached was made before I checked the options, so it should tell us more information, right?
I ment checking the log after yoy had enabled all logging options and trying to defrag.
Also enable DrWatson (Windows component) and let it generate a log.
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Hi,
Well im not an expert in this area, but mabey trying RejZoR's power defragmenter will solve the problem?
Check this out... I ran RejZoR's Power defragmenter and after it finishes, I ran the regular defrag utility. Guess what? No BSOD!!! ;D ;D ;D I don't know if it is RejZoR's Power defragmenter that fixed the problem or its just that there is nothing else to defragment. (When I mean nothing else to defragment I mean that the Power Defragmenter already defragmented most of the files so defrag wouldn't have to do anything else.
Usually, before I had this problem, it takes me 2-8 seconds to start up, but now it takes a whole 2 minutes.
Although, I still have this problem, don't know if it is related though.
??? Very Confusing...
Thanks
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Usually, before I had this problem, it takes me 2-8 seconds to start up, but now it takes a whole 2 minutes.
Although, I still have this problem, don't know if it is related though.
Do you mean that boot is delayed?
So, try Startup Delayer (http://www.r2.com.au).
It's the only freeware I've found that controls the windows startup (Windows 98\Me\2k\XP) that does not follow a strict order.
You can set some applications to start very after the boot (logon) itself. ;)