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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: sellige on May 25, 2012, 02:04:23 PM

Title: quarantine - not enough space
Post by: sellige on May 25, 2012, 02:04:23 PM
Hi,

Avast detected in a thunderbird directory VBS Ka A
I wanted to put it in quarantine, but I got the message " 112 : not enough disk space"
But there are plenty of space in my disk (1,56 To)

Is it a known problem?

Thank you

Title: Re: quarantine - not enough space
Post by: Pondus on May 25, 2012, 02:08:15 PM
see picture in reply #1.       http://forum.avast.com/index.php?topic=56271.0
Title: Re: quarantine - not enough space
Post by: Alikhan on May 25, 2012, 11:45:28 PM
I've set mines that to 0, that way it is unlimited.
Title: Re: quarantine - not enough space
Post by: Lisandro on May 26, 2012, 01:12:43 AM
Can you open Thunderbird and delete only the infected mail?
Title: Re: quarantine - not enough space
Post by: sellige on May 26, 2012, 11:20:11 AM
Thanks to all


Tech : when I scan , only the infected directory is indicated ; how to find the infected mail in the directory?

Pondus : Thank you ; I try if I cannot find the infected mail
Title: Re: quarantine - not enough space
Post by: Lisandro on May 26, 2012, 01:52:11 PM
Tech : when I scan , only the infected directory is indicated ; how to find the infected mail in the directory?
Hmmm... I do not use Thunderbird, is this "directory" a folder of Windows Explorer or just an internal box/folder of Thunderbird?
Title: Re: quarantine - not enough space
Post by: sellige on May 26, 2012, 02:17:52 PM
Sorry , I was'nt clear

For Thunderbird , it is a folder
For Windows , it is a file

I have a file (400 Mo) with all the mails which are in the folder
So I think avast cannot detect the infected mail
May be I can transfer some of the mails to an empty folder, check which folder is infected, then transfer again, and so on.....
Title: Re: quarantine - not enough space
Post by: sellige on May 26, 2012, 02:41:25 PM
I used the method I proposed

I suppressed the mail

Thank you eveybody
Title: Re: quarantine - not enough space
Post by: Lisandro on May 26, 2012, 09:01:30 PM
Well... It was brute force but at least you're clean now.