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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rock_928 on June 18, 2012, 04:04:19 PM

Title: My Avast that I just bought won't load and it says it is having a spawning error
Post by: rock_928 on June 18, 2012, 04:04:19 PM

I just bought Avast last night, hoping I could install it quickly and it kept giving me an error 0 (00000000) last action spawning (or something like that) the biggest problem is that I just bought this avast and am unable to install it on my computer, which angers me

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Asyn on June 18, 2012, 04:19:56 PM

- Which avast!..?? (Pro/IS)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV did you use before avast!..??

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: rock_928 on June 18, 2012, 04:49:22 PM

Avast Pro, I didn't see which version, but I bought the one for 19.99 if that helps, Operating system is win7 pro, there is no other security software because avg wouldn't download for me, either.  and I don't know what you mean by an AV

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Asyn on June 18, 2012, 04:51:48 PM

1. Download avast! Pro Antivirus: http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Pondus on June 18, 2012, 04:54:14 PM

Quote

and I don't know what you mean by an AV

AV = anti virus
was your thoshiba deliverd with a preinstalled AV.....like Norton / McAfee / Trend Micro ?
if so it must be uninstalled before installing avast

it is recomended to run the vendors removal tool to clear any leftover files that may conflict

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: rock_928 on June 18, 2012, 04:59:27 PM

Thank you, I think every other av is gone now.  I searched for mcafe, norton and trend micro and found nothing.  I am downloading the link that was on the post and when it is done, I will try installation again.

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Asyn on June 18, 2012, 05:01:55 PM

Quote from: rock_928 on June 18, 2012, 04:59:27 PM

I am downloading the link that was on the post and when it is done, I will try installation again.

Please don't forget to follow the instructions..!!! ;)

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Pondus on June 18, 2012, 05:02:43 PM

you may also search for symantec (norton)

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: rock_928 on June 18, 2012, 05:04:18 PM

nothing turned up on symantec, but where do I find these instructions?

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Pondus on June 18, 2012, 05:06:19 PM

click the links Asyn gave you

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Asyn on June 18, 2012, 05:06:49 PM

Quote from: rock_928 on June 18, 2012, 05:04:18 PM

...where do I find these instructions?

In Reply #3.

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: rock_928 on June 18, 2012, 05:52:31 PM

 ;D  Thank you guys so very much, I just got it to work!!!  you guys RULE!!!!!!

Title: Re: My Avast that I just bought won't load and it says it is having a spawning error
Post by: Asyn on June 18, 2012, 05:55:46 PM

Quote from: rock_928 on June 18, 2012, 05:52:31 PM

;D  Thank you guys so very much, I just got it to work!!!  you guys RULE!!!!!!

You're welcome.