One final quickie question, then hopefully I can leave you alone...
when you analyzed the log files, I noticed that ones that have 016 by them also have hyperlinks. Are these where the problem originated or are the repairs?
I will do the rest of what you recommend.
I agree with the better bet being the router, but can't swing that right now. Soon as we can, I'll likely do that.
God bless you for all you've done for me. I'll pass it on where I can.
Kathy