Win32:Sirefef-AIO [Rtk] rearing its ugly head

[momof5cats]

Magna86, I have removed combofix as directed. Computer is running much better. One problem remains and is not a virus problem.

Security Update for Microsoft Office PowerPoint 2007 (KB2596912) is repeatedly trying to install and fails.

Error details: Code 8007066F


I am trying a Microsoft Fixit to see if that will resolve it. -MC

[magna86]

I am trying a Microsoft Fixit to see if that will resolve it. -MC

Good. If that dont solve your problem then download Farbar Service Scanner (FSS)  and run it on the computer with the issue.

• Make sure that all options are checked.
  
• Press "Scan".
  
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please attach FSS.txt log to your reply.

[momof5cats]

Well, no big surprise. Fix It didn't fix it. Here's my FSS log.

[magna86]

This is not malware related issues. On bottom of my message is guide how to uninstall OTL and remove other tools: 


For your security update, try Windows Repair:
Here is download link for that tool and guide:
http://forum.avast.com/index.php?topic=104556.msg837200#msg837200

> In run check only

Repair Windows Update:
and
Repair MSI ( Windows Installer )

See if fixed.


Anyway, that update...

Code: [Select]

Security Update for Microsoft Office PowerPoint... is not system update related and by itself is a update that is not so important.

-------------


> Re-run OTL and click on CleanUp! button.

You will be asked to reboot the machine to finish the cleanup process, choose Yes.
After the reboot all the tools we used should be gone.
Note: Some more recently created tools may not yet be removed by OTL. Feel free to manually delete any tools it leaves behind.

[momof5cats]

OTL did  a great job of uninstalling the tools.

 I'm still having trouble that the powerpoint high security update fails to install. The error code 8007066F indicates that for some reason windows update can not locate the downloaded update. Their suggestions are here: http://support.microsoft.com/kb/958055