Author Topic: Forgot my android mobile anti theft password  (Read 6653 times)

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jaymo

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Forgot my android mobile anti theft password
« on: September 07, 2012, 10:51:00 AM »
i installed avast mobile security on my phone and i also set up the anti theft feature. i accidentally triggered the anti theft by putting in a different sim and now when i put in my trusted sim i am being asked for a password. but i have forgotten my password. what do i do cus now i cannot access my phone. thanks. i also did not pair up my phone account with the online account so i cannot access the phone via the web portal.

Offline Filip Havlicek

  • Avast team
  • Massive Poster
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  • Posts: 2647
Re: Forgot my android mobile anti theft password
« Reply #1 on: September 07, 2012, 10:55:01 AM »
Hi,

I suppose you didn't set up password recovery as well, right?

Filip

jaymo

  • Guest
Re: Forgot my android mobile anti theft password
« Reply #2 on: September 07, 2012, 10:57:12 AM »
yep,  :) :) :)

svehlak

  • Guest
Re: Forgot my android mobile anti theft password
« Reply #3 on: September 07, 2012, 02:17:50 PM »
Tough luck then.

hookpaz

  • Guest
Re: Forgot my android mobile anti theft password
« Reply #4 on: December 06, 2012, 11:14:21 AM »
Tough luck then....

Is there nothing to do? It has to install and re desistalando not fix ... but what if it is factory? sorry for my English is by google translator. I hope I expressed myself well, greetings

svehlak

  • Guest
Re: Forgot my android mobile anti theft password
« Reply #5 on: December 07, 2012, 03:27:52 PM »
Sorry, information missing. Did you install as a root? May you better visit the antitheft forum..

hookpaz

  • Guest
Re: Forgot my android mobile anti theft password
« Reply #6 on: December 07, 2012, 04:20:18 PM »
Hello

 No, I don´t install as a root. I was reed? I´ll visit the antitheft forum.. only  I just read this and so I left my message, Thanks, keep looking solution.