Author Topic: Renewed subscription but no confirmation?!  (Read 1920 times)

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shevs

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Renewed subscription but no confirmation?!
« on: November 01, 2012, 05:21:38 AM »
Hey there, I hope someone can help me. For the last few years I have had the paid version of Avast security internet. Today I went to renew my subscription, and I paid the $29.99 through the Avast icon on my computer. There was an option to do it through Paypal which I did, and I received my confirmation email from Paypal (not Avast) saying that I had paid.
I went back to my Avast on my computer, and it is still telling me to renew. I have yet to receive an email from Avast with a code to put in, or even with a confirmation from them.

Does anyone have any solutions to this? Better more, does anyone know the number to contact Avast. I'm extremely annoyed with this!

Thanks

Offline Asyn

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Re: Renewed subscription but no confirmation?!
« Reply #1 on: November 01, 2012, 06:53:09 AM »
Does anyone have any solutions to this? Better more, does anyone know the number to contact Avast. I'm extremely annoyed with this!

Thanks

Please contact sales(at)avast.com, they'll help you.
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