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Topic: re installing avastafter it froze (Read 1920 times)
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megplum
Guest
re installing avastafter it froze
«
on:
November 10, 2012, 12:13:30 PM »
my avast home edition froze i deleted as it would not respond at all when i went to reinstall it wont. i think the problem has to do with the avast icon on my bar its still there as it didnt delete. i have tried to delete but wont delete im stuck i want my avast anti virus back but wont reinstall comeup with error every time
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iroc9555
Guest
Re: re installing avastafter it froze
«
Reply #1 on:
November 10, 2012, 01:30:21 PM »
Megplum welcome to Avast! Forum.
What OS, Spk, Bit ?
What Avast! and version ?
Other security programs ?
What is the error ?
Install from scratch:
1.)
Very important
to remove all remains of other AVs installed before Avast. Use this site to execute uninstall utilities for other AVs.
http://singularlabs.com/uninstallers/security-software/
2.) Download and save to your desktop aswclear :
http://www.avast.com/uninstall-utility
3.) Download and save a fresh copy of Avast!.
Be sure to have your lincense handy if running a paid version.
http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_pro_antivirus_setup.exe
http://files.avast.com/iavs5x/avast_internet_security_setup.exe
4.) Open Avast! > Settings > Troubleshooting > Untick " Enable Avast! self-defense module ".
5.) Uninstall Avast! normally through Control Panel > Programs & feature ( Vista, W7 ) or Add and remove programs ( XP ). Reboot. If you can not complete this step, continue with step # 6
6.) Even if you were able to uninstall Avast! in step # 5, it is important to run aswclear.exe in safe mode for any Avast! you may have had before and then for v. 7. Reboot into normal mode after uninstall.
https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1062#idt_02
7.) Reinstall fresh copy of Avast! and reboot.
Be aware. Avast! will offer Chrome during installment. Remember to opt-out if you do not want it.
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bob3160
Avast Überevangelist
Probably Bot
Posts: 48832
64 Years of Happiness
Re: re installing avastafter it froze
«
Reply #2 on:
November 10, 2012, 03:43:45 PM »
You can watch a helpful video at:
http://youtu.be/KJcfAZHGRHE
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Free Security Seminar:
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- Win 11 Pro v24H2 64bit, 32 Gig Ram, 1TB SSD, Avast Free 24.4.6112,
How to Successfully Install Avast
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