Hi, I have been using OptionNetExplorer for a couple of years without any issue. They did an update last week. I updated and I believe that I was able to use it for a day or two. Yesterday, I could not sign in. I contacted the Software house THJ Systems and they took command of my computer and everything was fine. I removed the program, restarted the computer, reloaded the software and did not get any indication from Avast that there was a problem. The application would not start - it says that there was a problem with the server. I turned off Web Protection and the program ran fine. So, I typed in the full name of the ONE software and that did not solve the issue.
I updated this on my Laptop that uses the Free Avast software and it works fine over there.
What do I do next? BTW THJ Systems said it runs fine under Norton and passes all the tests there so I should check with Avast
Roger