Infection: URL:Mal

[guangzhounick]

appearing like this - http://www.avast.com/en-gb/lp-fr-virus-alert?p_ext=&utm_campaign=Virus_alert&utm_source=prg_fav_80_0&utm_medium=prg_systray&utm_content=.%2Ffa%2Fen-gb%2Fvirus-alert-default&p_vir=URL:Mal&p_prc=C:\Program%20Files\Google\Chrome\Application\chrome.exe&p_obj=&p_var=.%2Ffa%2Fen-gb%2Fvirus-alert-default&p_pro=0&p_vep=8&p_ves=0&p_lqa=0&p_lsu=24&p_lst=0&p_lex=355&p_lng=en&p_lid=en-gb&p_elm=7&p_vbd=1483

[magna86]

Ok, don't worry, we will use diferent tool now.

Please download zoek.exe and save it to your desktop.

• Close any open browsers.
•   Temporarily disable your AntiVirus program. (If necessary)
  If you are unsure how to do this please read this or this Instruction.
  
  
  
  
• Double click on zoek.exe to run the tool .
  Please wait while the tool does not start...
  
  
  Click the options and check below:
  
  
  
  
  Recently Created
  Startup Information
  Firefox Defaults
  ResetChrome
  ResetIEProxy
  ShorcutFix
  IE Defaults
  AutoClean
  
  
  
  
  
  
• Click on Run script button
  Please wait until a logreport will open (this can be after reboot)
  
  
• Save notepad to your Desktop and attach here zoek-results.log
  
  Note: It will also create a log in the C:\ directory named "zoek-results.log"
  
  
  

[guangzhounick]

I downladed zoek.exe, and had no luck there - it never complted the scan - and then was difficult to get rid of, or to restart.

I have now delted it from my computer, and after a restart it finally went away. should i try downloading and running again?

[magna86]

@Sunwei
Open a new topic and attach logs there. Someone will help you. 



@guangzhounick
The real problem is in browsers extensions. Reinstalling browser would solve the problem but first let's try this one:

1. manual clean
-Re-run Firefox
-Click on Firefox button > Add-ons > Extensions
- any extensions that you don't know or last one you have been install (before problem) uninstall it.
- Restart your PC.
-----------------
2. reset firefox to default
At the top of the Firefox window, click the "Firefox" button,
go over to the "Help" sub-menu
(on Windows XP, click the Help menu at the top of the Firefox window) and select "Troubleshooting Information".
Click the "Reset Firefox" button in the upper-right corner of the Troubleshooting Information page.
click "Reset Firefox" in the confirmation window that opens.
Firefox will close and be reset. When it's done. Click "Finish" and Firefox will open.


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Run Chrome in Incognito mode http://support.google.com/chrome/bin/answer.py?hl=en&answer=95464


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>> Re-run OTL , just click on RunScan and attach here fresh OTL.txt logreport.