Author Topic: Help ! please help to remove iswizard05 as it eats up my cpu .  (Read 2517 times)

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stephenliewios

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Help ! please help to remove iswizard05 as it eats up my cpu .
« on: January 22, 2014, 09:41:35 AM »
my computer was constantly detected dwm.exe and indexer.exe in iswizard05 .

please help.

attached is the file run by FRS


Offline Pondus

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #1 on: January 22, 2014, 09:50:33 AM »
Upload and test The detected files at www.virustotal.com If tested before, click New scan

post link to scan result here

Offline Pondus

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #2 on: January 22, 2014, 09:52:40 AM »
Follow instructions and attach requsted logs. http://forum.avast.com/index.php?topic=53253.0

we need Malearebytes / OTL / aswMBR logs


Offline TwinHeadedEagle

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #4 on: January 22, 2014, 10:45:31 AM »
Please download AdwCleaner by Xplode and save to your Desktop.

Double click on AdwCleaner.exe to run the tool.
  • Click on the Scan button.
  • After the scan has finished click on the Clean button.
Press OK when asked to close all programs and follow the onscreen prompts.
Press OK again to allow AdwCleaner to restart the computer and complete the removal process.

  • After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
  • Post logfile will also be saved in the C:\AdwCleaner folder.
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE

Offline Pondus

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #5 on: January 22, 2014, 10:53:37 AM »
Quote
  dwm.exe and indexer.exe   
You should upload these files to virustotal ..... not the logs, they are not infected    ;D


stephenliewios

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #6 on: January 22, 2014, 11:17:34 AM »
weird. I am trying to find the dwm.exe and indexer.exe but can't find them now . Even the iswizard05 folder is gone too.

Does it mean that my laptop is clean now ?

Offline Michael (alan1998)

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #7 on: January 22, 2014, 11:25:18 AM »
Don't count on it. Probably just hidden
VOLUNTEER

Senior Security Analyst; Sys Admin (Linux); Forensics/Incident Response.

Security is a mindset, not an application. Think BEFORE you click.

Offline TwinHeadedEagle

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Re: Help ! please help to remove iswizard05 as it eats up my cpu .
« Reply #8 on: January 22, 2014, 11:36:14 AM »
Follow my instruction, leave everything for now...
My help is free, however if you'd like to show your appreciation by leaving a donation, it will be much appreciated ------> DONATE