Author Topic: Prroblem activating Avast  (Read 2685 times)

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Jonzo

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Prroblem activating Avast
« on: March 05, 2014, 01:53:33 AM »
Hi, I am trying to activate my Avast product. When I try to download the file I get the message "Unable to down load licence file. The system cannot find the file specified".

Any ideas ? Thanks for your attention.

Offline CraigB

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Re: Prroblem activating Avast
« Reply #1 on: March 05, 2014, 09:07:15 AM »
What version of avast are you using - Free - Pro - AIS? also include the link of where you are trying to download this file from.

TippColleen

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Re: Prroblem activating Avast
« Reply #2 on: March 05, 2014, 10:39:05 AM »
I bought Avast Premier to install on 3 PC's. I have already installed it on my Laptop, but cannot install it on my PC also. Please help. I don't know where to begin...My PC is XP....
Thank you

Offline Asyn

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Re: Prroblem activating Avast
« Reply #3 on: March 05, 2014, 10:40:27 AM »
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

Jonzo

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Re: Prroblem activating Avast
« Reply #4 on: March 05, 2014, 08:43:01 PM »
 My product is SKU: ISE-08-001-12-AR.  I am downloading from my yahoo emails.

Offline DavidR

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Re: Prroblem activating Avast
« Reply #5 on: March 05, 2014, 11:14:10 PM »
My product is SKU: ISE-08-001-12-AR.  I am downloading from my yahoo emails.

This product code should be for avast! Internet Security, is that correct ?

But it isn't the license file, there should be a file attached (license.avastlic) to the email receipt/purchase order, etc.
You should have got that email when or shortly after purchase depending on the purchase method, did you receive this primary email with the attached license file ?

Windows 10 Home 64bit/ Acer Aspire F15/ Intel Core i5 7200U 2.5GHz, 8GB DDR4 memory, 256GB SSD, 1TB HDD - 27" external monitor 1440p 2560x1440 resolution - avast! free  24.9.6130 (build 24.9.9452.762) UI 1.0.818/ Firefox, uBlock Origin Lite, uMatrix/ MailWasher Pro/ Avast! Mobile Security