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Author Topic: Can't safeboot, hangs on aswrvrt.sys  (Read 437 times)

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Can't safeboot, hangs on aswrvrt.sys
« on: June 20, 2014, 04:21:58 PM »
Hello, thank you in advance for whatever help you can offer. My wife was using her computer to write some things in MS Word when it suddenly restarted (Windows Update, I think?) and ran a scheduled Lenovo Boot Optimizer process during the reboot sequence. When it got to the Windows 7 loading screen, it crashed to the dreaded BSOD. Techs and Specs below:
 
SYSTEM:
Windows 7 Home Premium 64-bit
Lenovo V570, Intel i5 2.4 ghz, 4gb RAM
Avast anti-virus
 
STATUS:
Can't into safe mode (minimal, networking, cmd prompt) because it hangs on aswrvrt.sys and then goes to BSOD every time.
Startup repair cannot repair the problem automatically.
Last known good configuration does not boot.
There is no system restore point to load.
I can get into System Recovery Options to access Command Prompt, so I've run FRST64.exe from my USB drive, but I do not know how to make a fixlist.txt from the FRST.txt log it generated.

Please help!

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Offline essexboy

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Re: Can't safeboot, hangs on aswrvrt.sys
« Reply #1 on: June 20, 2014, 05:32:58 PM »
Hi there Thomas, could you attach the FRST log please and I will have a look
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Re: Can't safeboot, hangs on aswrvrt.sys
« Reply #2 on: June 20, 2014, 09:10:56 PM »
Yes, here is the FRST.txt file.
Thank you!
« Last Edit: June 20, 2014, 09:19:42 PM by Thomas__ »
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Re: Can't safeboot, hangs on aswrvrt.sys
« Reply #3 on: June 20, 2014, 09:39:14 PM »
Download the attached Fixlist.txt to the same location as FRST
Run FRST and press Fix
On completion a log will be generated please post that
Then try a reboot, if that fails then from the recovery console command prompt type in  the following command and press enter :

 
chkdsk c: /r

Again try a reboot
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Re: Can't safeboot, hangs on aswrvrt.sys
« Reply #4 on: June 25, 2014, 04:58:10 PM »
Hi, sorry for the delayed response. Things have been hectic at work the past couple days, but I wanted to give the ending to the story.

The fixlist here didn't work for me, so I went ahead and just bought a SATA->USB adapter and pulled the data with my laptop. Then I tried doing a clean install of Windows 7, since I have the disc, but it would only install with the EFI file system, meaning my system image backup of her computer could not be extracted since it was made with the BIOS system, and my attempts to force a BIOS type installation failed miserably. We have identical laptops since we bought the same model at the same time, so the only way to get all the correct drivers onto her laptop after that was to use the software that came with my SATA adapter. With all hope lost, I cloned my entire HD onto my wife's HD, then replaced all "my" data with hers. It's up and running now, with the only traces of the fix being (1) the Windows/User folder is called "Tom" instead of "Miranda" and (2) the Windows product key is the one for my laptop and it's not worth the trouble to correct it.

TL;DR Her laptop was so ####ed that I cloned my own HD to save it.

Again, sorry for the delayed response to your kind support. Thank you for your patience. I wish you all the best.
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Offline essexboy

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Re: Can't safeboot, hangs on aswrvrt.sys
« Reply #5 on: June 25, 2014, 05:25:14 PM »
Not a problem and glad you found a solution :)
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