Author Topic: NO RESPONSE FROM CS  (Read 2102 times)

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NO RESPONSE FROM CS
« on: July 23, 2014, 08:55:41 PM »
I HAVE OPENED TWO TICKETS !!!!!!!!

Ticket #  Richard,

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: UJQ-673-35213
   Subject: android 4.4.2
   Department: Technical Support (Mobile Products)
   Type: Communication
   Status: Received
   Priority: Normal

You can check the status of or update this ticket online at: https://support.avast.com/Tickets/Ticket/View/UJQ-673-35213

Kind regards,

AVAST Software s.r.o.

Support Center: https://support.avast.com

Thank you for contacting us. This is an automated response confirming the receipt of your ticket. Our team will get back to you as soon as possible. When replying, please make sure that the ticket ID is kept in the subject so that we can track your replies.

   Ticket ID: UJQ-673-35213
   Subject: android 4.4.2
   Department: Technical Support (Mobile Products)
   Type: Communication
   Status: Received
   Priority: Normal

RESPONSE:  on both tickets  We are sorry, but we have no record in our database of the email address provided. If you need a license key for avast! Free Antivirus, please use this online form to request one: http://www.avast.com/en-us/registration-free-antivirus.php


*******   I HAVE TWO LICENSES THAT EXPIRE 12/2015.   i NEED TO MOVE THEM TO NEW PHONE !!!!  I HAVE AN ONLINE ACCOUNT THAT IS REGISTERED!!!   

WHAT CAN OF ORG IS THIS !!!!!!!!!!!!.  CAN'T FIND WHERE TO CHECK STATUS OF OPEN TICKETS, AND THEY DON'T SHOW ME HAVING LICENSES!!!!!!!!!    THIS SUCKS!!!!!!!!

CUSTOMER SERVICE DO YOUR JOB AND CONTACT ME !!!!!!!!!!!!!!!
TECWINDD@GMAIL.COM






Offline Eddy

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Re: NO RESPONSE FROM CS
« Reply #1 on: July 23, 2014, 09:02:04 PM »
You posted in the wrong section.
The mobile section is HERE