Author Topic: Problems with Avast free antivirus  (Read 1522 times)

0 Members and 1 Guest are viewing this topic.

REDACTED

  • Guest
Problems with Avast free antivirus
« on: September 03, 2014, 08:57:58 PM »
Antivirus will not turn on and will not turn on in action centre either. I have tried to uninstall but still seeing the avast symbol with the red x through it on the taskbar. I think I uninstalled it but not sure if I had two avast programs and one was uninstalled while another remains somewhere as I can't see it on my list of programs.  I also tried repairing it but nothing is working. Need help with this as not sure what else to do.  :-\

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76029
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Problems with Avast free antivirus
« Reply #1 on: September 03, 2014, 09:02:48 PM »
- Which avast!..?? (Free/Pro/IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0

REDACTED

  • Guest
Re: Problems with Avast free antivirus
« Reply #2 on: September 03, 2014, 09:16:08 PM »
It is the free version 64 bit. Using windows 7 professional. The other version was avast pro not too sure as it seems to be uninstalled. i haven't used any other antivirus.

Offline Asyn

  • Avast Überevangelist
  • Certainly Bot
  • *****
  • Posts: 76029
    • >>>  Avast Forum - Deutschsprachiger Bereich  <<<
Re: Problems with Avast free antivirus
« Reply #3 on: September 03, 2014, 09:18:38 PM »
1. Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
W8.1 [x64] - Avast Free AV 23.3.8047.BC [UI.757] - Firefox ESR 102.9 [NS/uBO/PB] - Thunderbird 102.9.1
Avast-Tools: Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos): https://forum.avast.com/index.php?topic=60523.0