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Problems with Avast free antivirus
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Topic: Problems with Avast free antivirus (Read 1522 times)
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Problems with Avast free antivirus
«
on:
September 03, 2014, 08:57:58 PM »
Antivirus will not turn on and will not turn on in action centre either. I have tried to uninstall but still seeing the avast symbol with the red x through it on the taskbar. I think I uninstalled it but not sure if I had two avast programs and one was uninstalled while another remains somewhere as I can't see it on my list of programs. I also tried repairing it but nothing is working. Need help with this as not sure what else to do.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76029
Re: Problems with Avast free antivirus
«
Reply #1 on:
September 03, 2014, 09:02:48 PM »
- Which avast!..?? (Free/Pro/IS/Premier)
- Which version..??
- OS..?? (32/64 Bit..? - which SP..?)
- Other security related software installed..??
- Which AV(s) did you use before avast!..??
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W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
REDACTED
Guest
Re: Problems with Avast free antivirus
«
Reply #2 on:
September 03, 2014, 09:16:08 PM »
It is the free version 64 bit. Using windows 7 professional. The other version was avast pro not too sure as it seems to be uninstalled. i haven't used any other antivirus.
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Asyn
Avast Überevangelist
Certainly Bot
Posts: 76029
Re: Problems with Avast free antivirus
«
Reply #3 on:
September 03, 2014, 09:18:38 PM »
1. Download avast! Free Antivirus:
http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
2. Follow instructions:
http://www.avast.com/uninstall-utility
(Run this tool for all prior installed avast! versions..!!)
3. Reinstall avast! with the downloaded installer from point 1.
4. Reboot.
Logged
W8.1
[x64]
-
Avast Free AV 23.3.8047.BC
[UI.757]
- Firefox ESR 102.9
[NS/uBO/PB]
- Thunderbird 102.9.1
Avast-Tools:
Secure Browser 109.0 - Cleanup 23.1 - SecureLine 5.18 - DriverUpdater 23.1 - CCleaner 6.01
Avast Wissenswertes (Downloads, Anleitungen & Infos):
https://forum.avast.com/index.php?topic=60523.0
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Avast WEBforum
»
Consumer Products
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Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier)
(Moderators:
hectic-mmv
,
LudekS
,
chytil2
) »
Problems with Avast free antivirus