Avast community forum
Home
Help
Search
Login
Register
Avast WEBforum
»
Consumer Products
»
Avast Mobile Security
»
Avast Mobile Security for Android
»
ASUS ZENFONE 5
« previous
next »
Print
Pages: [
1
]
Go Down
Author
Topic: ASUS ZENFONE 5 (Read 5216 times)
0 Members and 1 Guest are viewing this topic.
REDACTED
Guest
ASUS ZENFONE 5
«
on:
November 12, 2014, 06:47:18 PM »
Hello, I am trying to install the 'Antivir' for my cell phone - Asus Zenfone 5. I went to my online account to do that, but I got message that the "program is not compatible with my device." Does anybody have the same problem or do you know why the Avast Antivir is not compatible with Asus Zenfone which runs on Android 4.3 version? Thanks in advance for your help!
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31072
Watching (over?) you
Re: ASUS ZENFONE 5
«
Reply #1 on:
November 12, 2014, 07:32:33 PM »
What exact account do you mean?
And how/where are you trying to login?
On a pc or from the phone?
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
REDACTED
Guest
Re: ASUS ZENFONE 5
«
Reply #2 on:
November 12, 2014, 07:55:59 PM »
I was trying to use the Avast online account and was trying to login from pc. I already tried yesterday from the phone, but i was not even able to find the Antivir on Google play on the phone. So I went to pc to try there, and found the program on google play where i was redirected from the Avast online account but i got the message that program Antivir is not compatible with my device.
Logged
Eddy
Avast Evangelist
Maybe Bot
Posts: 31072
Watching (over?) you
Re: ASUS ZENFONE 5
«
Reply #3 on:
November 12, 2014, 08:56:21 PM »
As far as I know it is not possible to download/install the mobile version of avast from a pc.
You have to do it from the phone.
Try this link on your phone:
https://play.google.com/store/apps/developer?id=AVAST+Software&hl=en
Logged
Online scanners (URL/File/Java/others)
-
INDEPENDENT support (chat for Windows, Windows apps, and many other things), just state the problem/ask your question in the channel and have patience
NO SECURITY TOOL PROTECTS A SYSTEM AGAINST THE STUPIDITY OF A USER
Jan Gahura
Avast team
Full Member
Posts: 162
Re: ASUS ZENFONE 5
«
Reply #4 on:
November 13, 2014, 12:32:05 AM »
The problem is that we currently have problems with ASUS Intel-based devices like ZenFone 5. We're working on it and there will be an update soon.
If you update your ZenFone 5 Android 4.4 using ASUS system update, you should be able to download and install Avast from here:
http://apk.ff.avast.com/AvastMobileSecurity.apk
Logged
REDACTED
Guest
Re: ASUS ZENFONE 5
«
Reply #5 on:
November 15, 2014, 08:01:48 PM »
Thank you so much, my problem solved, but now I can't install mobile backup, it says not available on my country Indonesia, thank you for reply this post
This problem also for batter saver
Logged
REDACTED
Guest
Re: ASUS ZENFONE 5
«
Reply #6 on:
December 02, 2014, 11:10:39 AM »
Its not working for me
Avast mobile security is still not compatible with asus zenfone 5 and my android version is 4.4.Please help me
Logged
REDACTED
Guest
Re: ASUS ZENFONE 5
«
Reply #7 on:
December 05, 2014, 11:45:19 AM »
Some countries are not enabled yet, please be patient, thank you very much.
Logged
Print
Pages: [
1
]
Go Up
« previous
next »
Avast WEBforum
»
Consumer Products
»
Avast Mobile Security
»
Avast Mobile Security for Android
»
ASUS ZENFONE 5